Quality & Patient Safety
Reflect as a team with a Debrief to discuss what went well, what could improve & what to do differently with this Project Firstline program.
Save time & pivot quickly with a Huddle; regroup, reassess & plan for success, deal with changes with this Project Firstline program.
Prepare for success with a Brief to assign roles, establish expectations, and anticipate outcomes with this Project Firstline program.
Use a Handoff tool for optimal patient transitions of care, effectively transfer responsibility & accountability with this Project Firstline program.
Close the loop to prevent miscommunication and missteps; call out, check back and verify to close the loop with this Project Firstline program.
Pilot programs in America and Europe are examining the value of employing a mix of in-person and telehealth services in settings outside of hospitals, and recently published Mayo Clinic research indicates many patients prefer the hybrid approach. One such program is Mayo’s Care Hotel.
This webinar will highlight how Yale New Haven Health, the 2021 AHA Quest for Quality prize winner, uses innovative strategies to address social determinants of health, drive and sustain quality improvements and engage employees in quality improvement efforts. Participants will learn about several…
The ºÚÁÏÕýÄÜÁ¿ Association’s 2022-2024 Strategic Plan seeks to position the AHA to lead, represent and serve the field as its national advocate and provide guidance to our members and stakeholders who will tailor their paths to their own communities.
Service lines continue to be interrupted by COVID-19, with no end in sight. The health care workforce is stressed out and stretched thinly amid the so-called Great Resignation wave. Care delivery increasingly is being moved from hospitals to outpatient facilities and the home, thanks in part to an…
Using the emotional intelligence model woven together with other concepts, the virtual workshop series Managing Conflict in Health Care will teach health care leaders skills for managing a variety of conflict types in health care settings, even the most difficult scenarios. The series begins with a…