Quality & Patient Safety / en Wed, 30 Jul 2025 05:40:48 -0500 Fri, 25 Jul 25 09:21:14 -0500 Delivering Safe, Quality Care to Patients Is the Top Priority for Hospitals and Health Systems /news/perspective/2025-07-25-delivering-safe-quality-care-patients-top-priority-hospitals-and-health-systems <p>The 2025 AHA Leadership Summit wrapped up on July 22, and as always, it was energizing and inspiring to connect with so many talented and dedicated people whose passion and vision for health care promise great things for the future.</p><p>But even as we heard new ideas about innovative approaches shaping care delivery today, we know that all these exciting advancements will never take anyone’s eye off the true North Star of health care: quality and patient safety.</p><p>Delivering safe, high quality care to patients remains hospitals’ top priority and is at the center of everything they do. The AHA continues to play a key role in leading and supporting the field by developing new resources, spreading innovative initiatives and strategies, and highlighting outstanding efforts through national recognition programs.</p><p>One way we do this is through the <a href="/aha-patient-safety-initiative" target="_blank">AHA’s Patient Safety Initiative</a>, which was launched in 2023 to catalyze, convene and connect members around patient safety while helping lift up your own powerful stories. This initiative focuses on providing hospitals with tools and data to advance patient safety, offers a platform for sharing their stories of improvement with peers and highlights examples of innovation that support, spread and sustain safety improvement.</p><p>As part of the initiative, this week we announced a <a href="/news/headline/2025-07-24-aha-epic-collaborate-toward-improving-maternal-health-outcomes" target="_blank">collaboration with the health care technology company Epic</a> to help more hospitals adopt a set of tools to aid in the detection and treatment of postpartum hemorrhage — a serious and potentially life-threatening complication of childbirth that accounts for 11% of maternal deaths in the United States. Point-of-care tools in electronic health records can help health care providers prevent, detect and treat postpartum hemorrhage, ultimately saving lives and improving care for mothers across America.</p><p>This work builds on the <a href="/better-health-for-mothers-and-babies" target="_blank">AHA’s Better Health for Mothers and Babies Initiative</a>, which provides a wide array of resources to help hospitals and health care systems play a key role in improving maternal and infant outcomes. </p><p>Hospitals and health systems do some of their most important learning from each other. Sharing best practices, ideas and experiences that have succeeded in improving health and safety outcomes is one of the best ways to advance health for our field.</p><p>Throughout the Leadership Summit, we hosted many workshops and sessions focused on quality and patient safety. We heard from hospital and health system leaders about how cutting-edge artificial intelligence is transforming the patient and clinical experience, how employee engagement is a driver of safety, quality and the patient experience of care, and how to integrate storytelling into patient safety efforts.</p><p>We also recognized several hospitals and health systems with AHA awards, including <a href="/press-releases/2025-07-15-aha-honors-two-exemplary-health-systems-their-dedication-and-commitment-quality" target="_blank">AHA’s Quest for Quality Prize</a>, which honors exceptional health care leadership and innovation in improving quality and advancing health in America’s communities.</p><p>Health care ultimately is about people caring for other people. While hospitals and health systems continue to make progress advancing quality and safety, we know that the journey is far from over. As we navigate the challenging road ahead with exciting opportunities to advance clinical care, even with its unpredictable twists and turns, quality and patient safety will always be our guide.</p> Fri, 25 Jul 2025 09:21:14 -0500 Quality & Patient Safety TeamSTEPPS Sustainment Workshops | November 11 | Virtual /education-events/teamstepps-sustainment-workshops-november-11-virtual <div class="TTevent">/* Forces the event Content Type to be 100% */ .container .row .col-md-8{ width: 100% } .event-registration-link a{ margin-left: auto; margin-right: auto; display: block; text-align: center; } .event-registration-link a.btn-block { max-width: 300px; } .TTevent h3{ color:#002855; } .TTeventBonus{ color:#9d2235; font-weight:700; font-style: italic; } .TTeventdate{ font-weight: 700; font-size: 18px; color: #555555bb; line-height: 20px; } .TTeventSponsor img{ max-height:100px; } <h3>TeamSTEPPS Sustainment Workshops | October 30 | Virtual</h3> .Biggy p { font-weight: 700; line-height: 10px; font-size: 14px; color: #4579bc; text-transform: uppercase; letter-spacing: -.2px; } <div class="Biggy"><p>1 Session: $200 per person</p><p>2 Sessions: $350 per person</p><p>3 Sessions: $450 per person</p><p><em>Send 3+ attendees to same session(s), get an extra $25 off</em></p></div><p><em><strong>Attend the full series or select the sessions most relevant to your needs.</strong></em> Each session is designed to deliver practical, actionable strategies you can implement right away — whether you're preparing for training, activating internal champions or embedding TeamSTEPPS into your organizational culture. Participants also receive exclusive access to our TeamSTEPPS sustainment guides, resources and checklists to support long-term success. Plus, you'll connect with peers from across the country to exchange insights, share challenge and learn from one another’s experiences.</p><ul><li>Preparing for TeamSTEPPS Essentials | Sept 24 @ 11:00 am-12:30 pm CT</li><li>The People of a TeamSTEPPS Implementation | Oct 30 @ 11:00 am-12:30 pm CT</li><li>Strategies for Long-Term Sustainability | Nov 10 @ 1:00-2:30 pm CT</li></ul><h3>About:</h3><p>A workshop series focused on advanced strategies for sustaining and spreading TeamSTEPPS across your organization.</p><h3>Audience:</h3><p>TeamSTEPPS Master Trainers and Champions actively implementing the framework and seeking long-term impact.</p><h3>Participant Takeaways:</h3><p>Proven strategies, resources and peer insights to sustain momentum and embed TeamSTEPPS into organizational culture.</p><p> </p><p><a href="/center/team-training/courses-and-workshops" target="_blank" title="TeamSTEPPS Courses & Workshops"><strong>See full course schedule</strong></a></p></div> Thu, 24 Jul 2025 17:22:46 -0500 Quality & Patient Safety TeamSTEPPS Sustainment Workshops | October 30 | Virtual /education-events/teamstepps-sustainment-workshops-october-30-virtual <div class="TTevent">/* Forces the event Content Type to be 100% */ .container .row .col-md-8{ width: 100% } .event-registration-link a{ margin-left: auto; margin-right: auto; display: block; text-align: center; } .event-registration-link a.btn-block { max-width: 300px; } .TTevent h3{ color:#002855; } .TTeventBonus{ color:#9d2235; font-weight:700; font-style: italic; } .TTeventdate{ font-weight: 700; font-size: 18px; color: #555555bb; line-height: 20px; } .TTeventSponsor img{ max-height:100px; } <h3>TeamSTEPPS Sustainment Workshops | October 30 | Virtual</h3> .Biggy p { font-weight: 700; line-height: 10px; font-size: 14px; color: #4579bc; text-transform: uppercase; letter-spacing: -.2px; } <div class="Biggy"><p>1 Session: $200 per person</p><p>2 Sessions: $350 per person</p><p>3 Sessions: $450 per person</p><p><em>Send 3+ attendees to same session(s), get an extra $25 off</em></p></div><p><em><strong>Attend the full series or select the sessions most relevant to your needs.</strong></em> Each session is designed to deliver practical, actionable strategies you can implement right away — whether you're preparing for training, activating internal champions or embedding TeamSTEPPS into your organizational culture. Participants also receive exclusive access to our TeamSTEPPS sustainment guides, resources and checklists to support long-term success. Plus, you'll connect with peers from across the country to exchange insights, share challenge and learn from one another’s experiences.</p><ul><li>Preparing for TeamSTEPPS Essentials | Sept 24 @ 11:00 am-12:30 pm CT</li><li>The People of a TeamSTEPPS Implementation | Oct 30 @ 11:00 am-12:30 pm CT</li><li>Strategies for Long-Term Sustainability | Nov 10 @ 1:00-2:30 pm CT</li></ul><h3>About:</h3><p>A workshop series focused on advanced strategies for sustaining and spreading TeamSTEPPS across your organization.</p><h3>Audience:</h3><p>TeamSTEPPS Master Trainers and Champions actively implementing the framework and seeking long-term impact.</p><h3>Participant Takeaways:</h3><p>Proven strategies, resources and peer insights to sustain momentum and embed TeamSTEPPS into organizational culture.</p><p> </p><p><a href="/center/team-training/courses-and-workshops" target="_blank" title="TeamSTEPPS Courses & Workshops"><strong>See full course schedule</strong></a></p></div> Thu, 24 Jul 2025 17:21:31 -0500 Quality & Patient Safety TeamSTEPPS Sustainment Workshops | September 24 | Virtual /education-events/teamstepps-sustainment-workshops-september-24-virtual <div class="TTevent">/* Forces the event Content Type to be 100% */ .container .row .col-md-8{ width: 100% } .event-registration-link a{ margin-left: auto; margin-right: auto; display: block; text-align: center; } .event-registration-link a.btn-block { max-width: 300px; } .TTevent h3{ color:#002855; } .TTeventBonus{ color:#9d2235; font-weight:700; font-style: italic; } .TTeventdate{ font-weight: 700; font-size: 18px; color: #555555bb; line-height: 20px; } .TTeventSponsor img{ max-height:100px; } <h3>TeamSTEPPS Sustainment Workshops | September 24 | Virtual</h3> .Biggy p { font-weight: 700; line-height: 10px; font-size: 14px; color: #4579bc; text-transform: uppercase; letter-spacing: -.2px; } <div class="Biggy"><p>1 Session: $200 per person</p><p>2 Sessions: $350 per person</p><p>3 Sessions: $450 per person</p><p><em>Send 3+ attendees to same session(s), get an extra $25 off</em></p></div><p><em><strong>Attend the full series or select the sessions most relevant to your needs.</strong></em> Each session is designed to deliver practical, actionable strategies you can implement right away — whether you're preparing for training, activating internal champions or embedding TeamSTEPPS into your organizational culture. Participants also receive exclusive access to our TeamSTEPPS sustainment guides, resources and checklists to support long-term success. Plus, you'll connect with peers from across the country to exchange insights, share challenge and learn from one another’s experiences.</p><ul><li>Preparing for TeamSTEPPS Essentials | Sept 24 @ 11:00 am-12:30 pm CT</li><li>The People of a TeamSTEPPS Implementation | Oct 30 @ 11:00 am-12:30 pm CT</li><li>Strategies for Long-Term Sustainability | Nov 10 @ 1:00-2:30 pm CT</li></ul><h3>About:</h3><p>A workshop series focused on advanced strategies for sustaining and spreading TeamSTEPPS across your organization.</p><h3>Audience:</h3><p>TeamSTEPPS Master Trainers and Champions actively implementing the framework and seeking long-term impact.</p><h3>Participant Takeaways:</h3><p>Proven strategies, resources and peer insights to sustain momentum and embed TeamSTEPPS into organizational culture.</p><p> </p><p><a href="/center/team-training/courses-and-workshops" target="_blank" title="TeamSTEPPS Courses & Workshops"><strong>See full course schedule</strong></a></p></div> Thu, 24 Jul 2025 17:12:28 -0500 Quality & Patient Safety TeamSTEPPS Essentials Course | August 5-19 | Virtual /education-events/teamstepps-essentials-course-august-5-19-virtual <div class="TTevent">/* Forces the event Content Type to be 100% */ .container .row .col-md-8{ width: 100% } .event-registration-link a{ margin-left: auto; margin-right: auto; display: block; text-align: center; } .event-registration-link a.btn-block { max-width: 300px; } .TTevent h3{ color:#002855; } .TTeventBonus{ color:#9d2235; font-weight:700; font-style: italic; } .TTeventdate{ font-weight: 700; font-size: 18px; color: #555555bb; line-height: 20px; } .TTeventSponsor img{ max-height:100px; } <h3>TeamSTEPPS Essentials Course | August 5-19 | Virtual</h3> .Biggy p { font-weight: 700; line-height: 10px; font-size: 14px; color: #4579bc; text-transform: uppercase; letter-spacing: -.2px; } <div class="Biggy"><p>1-2 Attendees: $800 per person</p><p>3+ Attendees: $650 per person</p><p>10+ Attendees: $400 per person</p><p>Continuing Education Credit: 4 credits (or equivalent)</p></div><p>This 4-hour virtual training, delivered in a 3-part Zoom series, equips both clinical and nonclinical health care professionals and students with the core principles and practical tools of TeamSTEPPS 3.0. Participants will leave with a shared language, hands-on experience, and the confidence to apply TeamSTEPPS tools in real-world settings — making it ideal for those new to the framework.</p><h3>About:</h3><p>A training series introducing the core principles and practical tools of TeamSTEPPS 3.0.</p><h3>Audience:</h3><p>Frontline staff, new team members and clinical or nonclinical professionals and students new to TeamSTEPPS.</p><h3>Participant Takeaways:</h3><p>A shared language, foundational tools, and the confidence to apply TeamSTEPPS in daily practice.</p><p> </p><p><a href="/center/team-training/courses-and-workshops" target="_blank" title="TeamSTEPPS Courses & Workshops"><strong>See full course schedule</strong></a></p></div> Thu, 24 Jul 2025 17:05:08 -0500 Quality & Patient Safety TeamSTEPPS Master Training Course | Sept 25 - Nov 13 | Virtual /education-events/teamstepps-master-training-course-sept-25-nov-13-virtual <div class="TTevent">/* Forces the event Content Type to be 100% */ .container .row .col-md-8{ width: 100% } .event-registration-link a{ margin-left: auto; margin-right: auto; display: block; text-align: center; } .event-registration-link a.btn-block { max-width: 300px; } .TTevent h3{ color:#002855; } .TTeventBonus{ color:#9d2235; font-weight:700; font-style: italic; } .TTeventdate{ font-weight: 700; font-size: 18px; color: #555555bb; line-height: 20px; } .TTeventSponsor img{ max-height:100px; } <h3>TeamSTEPPS Master Training Course | Sept 25 - Nov 13 | Virtual</h3> .Biggy p { font-weight: 700; line-height: 10px; font-size: 14px; color: #4579bc; text-transform: uppercase; letter-spacing: -.2px; } <div class="Biggy"><p>1-2 Attendees: $800 per person | 3+ Attendees: $650 per person</p><p>Continuing Education Credit: 18 credits (or equivalent)</p></div><p>Over 8 weeks, participants will be introduced to TeamSTEPPS tools and principles through short self-paced interactive learning modules. Alongside these modules, participants will be guided and supported in project-based learning for the development of their own TeamSTEPPS rollout. On Thursdays, participants and faculty come together for a live workshop to review, apply, share and collaborate.</p><h3>About:</h3><p>A comprehensive course covering all TeamSTEPPS 3.0 tools, how to use them and how to lead implementation and training efforts.</p><h3>Audience:</h3><p>Clinical and nonclinical professionals ready to become Master Trainers and lead TeamSTEPPS training and implementation.</p><h3>Participant Takeaways:</h3><p>A Master Trainer certificate and digital badge, personalized implementation plan and access to ready-to-use resources for teaching and leading TeamSTEPPS.</p><p> </p><p><a href="/center/team-training/courses-and-workshops" target="_blank" title="TeamSTEPPS Courses & Workshops"><strong>See full course schedule</strong></a></p></div> Thu, 24 Jul 2025 17:02:20 -0500 Quality & Patient Safety TeamSTEPPS Master Training Course | August 7-8 | Chicago /education-events/teamstepps-master-training-course-august-7-8-chicago <div class="TTevent">/* Forces the event Content Type to be 100% */ .container .row .col-md-8{ width: 100% } .event-registration-link a{ margin-left: auto; margin-right: auto; display: block; text-align: center; } .event-registration-link a.btn-block { max-width: 300px; } .TTevent h3{ color:#002855; } .TTeventBonus{ color:#9d2235; font-weight:700; font-style: italic; } .TTeventdate{ font-weight: 700; font-size: 18px; color: #555555bb; line-height: 20px; } .TTeventSponsor img{ max-height:100px; } <h3>TeamSTEPPS Master Training Course | August 7-8 | Chicago</h3> .Biggy p { font-weight: 700; line-height: 10px; font-size: 14px; color: #4579bc; text-transform: uppercase; letter-spacing: -.2px; } <div class="Biggy"><p>1-2 Attendees: $900 per person | 3+ Attendees: $750 per person</p><p>Continuing Education Credit: 13 credits (or equivalent)</p></div><p>This 2-day in-person course is led by an interprofessional faculty team with a "train-the-trainer" orientation utilizing games, scenarios and activities. This approach allows participants to experience and learn the TeamSTEPPS fundamental content, and provides established resources and skills to create training strategies and learning experiences.</p><h3>About:</h3><p>A comprehensive course covering all TeamSTEPPS 3.0 tools, how to use them and how to lead implementation and training efforts.</p><h3>Audience:</h3><p>Clinical and nonclinical professionals ready to become Master Trainers and lead TeamSTEPPS training and implementation.</p><h3>Participant Takeaways:</h3><p>A Master Trainer certificate and digital badge, personalized implementation plan and access to ready-to-use resources for teaching and leading TeamSTEPPS.</p><p> </p><p><a href="/center/team-training/courses-and-workshops" target="_blank" title="TeamSTEPPS Courses & Workshops"><strong>See full course schedule</strong></a></p></div> Thu, 24 Jul 2025 17:00:03 -0500 Quality & Patient Safety TeamSTEPPS Master Training Course | October 6-7 | New Orleans /education-events/teamstepps-master-training-course-october-6-7-new-orleans <div class="TTevent">/* Forces the event Content Type to be 100% */ .container .row .col-md-8{ width: 100% } .event-registration-link a{ margin-left: auto; margin-right: auto; display: block; text-align: center; } .event-registration-link a.btn-block { max-width: 300px; } .TTevent h3{ color:#002855; } .TTeventBonus{ color:#9d2235; font-weight:700; font-style: italic; } .TTeventdate{ font-weight: 700; font-size: 18px; color: #555555bb; line-height: 20px; } .TTeventSponsor img{ max-height:100px; } <h3>TeamSTEPPS Master Training Course | October 6-7 | New Orleans</h3> .Biggy p { font-weight: 700; line-height: 10px; font-size: 14px; color: #4579bc; text-transform: uppercase; letter-spacing: -.2px; } <div class="Biggy"><p>1-2 Attendees: $900 per person | 3+ Attendees: $750 per person</p><p>Continuing Education Credit: 13 credits (or equivalent)</p></div><p>This 2-day in-person course is led by an interprofessional faculty team with a "train-the-trainer" orientation utilizing games, scenarios and activities. This approach allows participants to experience and learn the TeamSTEPPS fundamental content, and provides established resources and skills to create training strategies and learning experiences.</p><h3>About:</h3><p>A comprehensive course covering all TeamSTEPPS 3.0 tools, how to use them and how to lead implementation and training efforts.</p><h3>Audience:</h3><p>Clinical and nonclinical professionals ready to become Master Trainers and lead TeamSTEPPS training and implementation.</p><h3>Participant Takeaways:</h3><p>A Master Trainer certificate and digital badge, personalized implementation plan and access to ready-to-use resources for teaching and leading TeamSTEPPS.</p><p> </p><p><a href="/center/team-training/courses-and-workshops" target="_blank" title="TeamSTEPPS Courses & Workshops"><strong>See full course schedule</strong></a></p></div> Thu, 24 Jul 2025 16:57:55 -0500 Quality & Patient Safety TeamSTEPPS Master Training Course | October 20-21 | New York /education-events/teamstepps-master-training-course-october-20-21-new-york <div class="TTevent">/* Forces the event Content Type to be 100% */ .container .row .col-md-8{ width: 100% } .event-registration-link a{ margin-left: auto; margin-right: auto; display: block; text-align: center; } .event-registration-link a.btn-block { max-width: 300px; } .TTevent h3{ color:#002855; } .TTeventBonus{ color:#9d2235; font-weight:700; font-style: italic; } .TTeventdate{ font-weight: 700; font-size: 18px; color: #555555bb; line-height: 20px; } .TTeventSponsor img{ max-height:100px; } <h3>TeamSTEPPS Master Training Course | October 20-21 | New York</h3> .Biggy p { font-weight: 700; line-height: 10px; font-size: 14px; color: #4579bc; text-transform: uppercase; letter-spacing: -.2px; } <div class="Biggy"><p>1-2 Attendees: $900 per person | 3+ Attendees: $750 per person</p><p>Continuing Education Credit: 13 credits (or equivalent)</p></div><p>This 2-day in-person course is led by an interprofessional faculty team with a "train-the-trainer" orientation utilizing games, scenarios and activities. This approach allows participants to experience and learn the TeamSTEPPS fundamental content, and provides established resources and skills to create training strategies and learning experiences.</p><h3>About:</h3><p>A comprehensive course covering all TeamSTEPPS 3.0 tools, how to use them and how to lead implementation and training efforts.</p><h3>Audience:</h3><p>Clinical and nonclinical professionals ready to become Master Trainers and lead TeamSTEPPS training and implementation.</p><h3>Participant Takeaways:</h3><p>A Master Trainer certificate and digital badge, personalized implementation plan and access to ready-to-use resources for teaching and leading TeamSTEPPS.</p><p> </p><p><a href="/center/team-training/courses-and-workshops" target="_blank" title="TeamSTEPPS Courses & Workshops"><strong>See full course schedule</strong></a></p></div> Thu, 24 Jul 2025 16:54:29 -0500 Quality & Patient Safety TeamSTEPPS Master Training Course | November 5-6 | Houston /education-events/teamstepps-master-training-course-november-5-6-houston <div class="TTevent">/* Forces the event Content Type to be 100% */ .container .row .col-md-8{ width: 100% } .event-registration-link a{ margin-left: auto; margin-right: auto; display: block; text-align: center; } .event-registration-link a.btn-block { max-width: 300px; } .TTevent h3{ color:#002855; } .TTeventBonus{ color:#9d2235; font-weight:700; font-style: italic; } .TTeventdate{ font-weight: 700; font-size: 18px; color: #555555bb; line-height: 20px; } .TTeventSponsor img{ max-height:100px; } <h3>TeamSTEPPS Master Training Course | November 5-6 | Houston</h3> .Biggy p { font-weight: 700; line-height: 10px; font-size: 14px; color: #4579bc; text-transform: uppercase; letter-spacing: -.2px; } <div class="Biggy"><p>1-2 Attendees: $900 per person | 3+ Attendees: $750 per person</p><p>Continuing Education Credit: 13 credits (or equivalent)</p></div><p>This 2-day in-person course is led by an interprofessional faculty team with a "train-the-trainer" orientation utilizing games, scenarios and activities. This approach allows participants to experience and learn the TeamSTEPPS fundamental content, and provides established resources and skills to create training strategies and learning experiences.</p><h3>About:</h3><p>A comprehensive course covering all TeamSTEPPS 3.0 tools, how to use them and how to lead implementation and training efforts.</p><h3>Audience:</h3><p>Clinical and nonclinical professionals ready to become Master Trainers and lead TeamSTEPPS training and implementation.</p><h3>Participant Takeaways:</h3><p>A Master Trainer certificate and digital badge, personalized implementation plan and access to ready-to-use resources for teaching and leading TeamSTEPPS.</p><p> </p><p><a href="/center/team-training/courses-and-workshops" target="_blank" title="TeamSTEPPS Courses & Workshops"><strong>See full course schedule</strong></a></p></div> Thu, 24 Jul 2025 16:51:53 -0500 Quality & Patient Safety