Care Delivery
Find out how hospitals and healthcare systems can disrupt conventional thinking and redesign care delivery to achieve the Triple Aim.
To achieve these goals, hospital leaders are designing new care delivery systems. Adoption of these new systems can be facilitated by new and innovative payment models that center on individual and community needs by rewarding high-quality.
It is important to work together to design more value-driven, primary, health and wellness-based services. We need to begin today to evaluate and redesign our primary care models and approaches.
This guide describes how HCAHPS data should be used in context with other information about organizational performance. It highlights cultural elements necessary to build a firm foundation for HCAHPS success.