/ en Wed, 30 Jul 2025 23:28:55 -0500 Wed, 23 Jul 25 14:46:05 -0500 /news/headline/2025-07-23-aha-podcast-how-el-camino-health-transforming-age-friendly-care <p>Carolyn Bogard, DNP, R.N., director of care coordination and palliative care at El Camino Health, talks about her system鈥檚 use of data to harness the passion care providers feel for improving outcomes and streamlining care delivery for older adults. <a href="/advancing-health-podcast/2025-07-22-mobilizing-4ms-how-el-camino-health-transforming-age-friendly-care" target="_blank"><strong>LISTEN NOW</strong></a></p><hr><div></div><div class="raw-html-embed"> <details class="transcript"> <summary> <h2 title="Click here to open/close the transcript."> <span>View Transcript</span><br>   </h2> </summary> <p> 00:00:01:06 - 00:00:23:22<br> Tom Haederle<br> Welcome to Advancing Health. The 4Ms are the core components of Age-Friendly health systems that aim to improve the quality of care for older adults. Today, we hear from California-based El Camino Health about how its adoption of the forums has produced measurable improvements for the older people it serves. </p> <p> 00:00:23:24 - 00:00:40:20<br> Raahat Ansari<br> Hi everyone. We're here in Chicago at AHA鈥檚 Advancing Age-Friendly Care Convening. I'm Raahat Ansari, senior program manager at the 黑料正能量 Association. Today I'm here and joined by Carolyn Bogard from El Camino Hospital. Thank you so much for being here with us today. </p> <p> 00:00:40:23 - 00:00:43:19<br> Carolyn Bogard, R.N.<br> Thank you for having me. I'm so excited to be here. </p> <p> 00:00:43:22 - 00:01:06:18<br> Raahat Ansari<br> Great. So we wanted to take some time to understand your Age-Friendly journey and how you implemented the 4M's framework at your organization. And I'll just take a quick moment for those listeners who might be new to this work to explain that the 4Ms is: what matters, medication, mentation and mobility, and applying that care to older adults. So can you tell us how it got started? </p> <p> 00:01:06:20 - 00:01:29:09<br> Carolyn Bogard, R.N.<br> Absolutely. And again, thank you so much for having me and for this opportunity. I'm so proud to talk about the work being done at El Camino Health, and where we're at on our journey. We are still in the beginning phases of our journey and the 4M implementation at El Camino Health - it actually started with the leadership of one nurse. </p> <p> 00:01:29:15 - 00:02:02:08<br> Carolyn Bogard, R.N.<br> This nurse was making advances in her unit to implement an evidence based project, and her passion was really around delivering Age-Friendly care to older adults. And through her work and collaboration with pharmacy and our Epic analysts and other interdisciplinary team members, she was able to advance and roll out the 4M's on this medical unit within El Camino Health. </p> <p> 00:02:02:11 - 00:02:14:15<br> Raahat Ansari<br> It's amazing to hear. I just want to share that we do hear that a lot of organizations get started with this by one single individual championing this work, so I'm super excited to hear that that's the story at your organization. </p> <p> 00:02:14:18 - 00:02:37:21<br> Carolyn Bogard, R.N.<br> Oh, thank you so much. Yeah, we're super proud of her. And she continues to be a steadfast advocate for this work and continues to be so passionate about it and deeply involved with rolling out the 4Ms further throughout our health system. We certainly saw the impact in the benefits of rolling out the 4Ms and of this Age-Friendly health initiative. </p> <p> 00:02:37:24 - 00:02:47:22<br> Raahat Ansari<br> Did you see some outcomes and did you have data and what did you do with that data? And I wonder, were you able to share that with your leadership if you needed some help with leadership buy in? </p> <p> 00:02:47:29 - 00:03:26:18<br> Carolyn Bogard, R.N.<br> Yes. One of the things that we helped to do to advance this work, one of the first things is really to pull some of the data. And some of the data already on this unit was around high patient engagement scores and also the volume of older adults within this specific unit. We knew through the Age-Friendly initiative and the work with the IHI and 黑料正能量 Association that rolling out the 4Ms within a health system impacts length of stay, readmissions, falls and other patient health outcomes and health system outcomes, too. </p> <p> 00:03:26:21 - 00:03:52:29<br> Carolyn Bogard, R.N.<br> And we were able to bring this information in this data to our chief nursing officer. And we began conversations around how can we expand this initiative throughout our health care organization? So, she was extremely supportive and excited and passionate around this work as well. And then it was a matter of identifying next steps. </p> <p> 00:03:53:03 - 00:03:58:09<br> Raahat Ansari<br> So it was the data that got your chief nursing officer on board. Did I hear that correctly? </p> <p> 00:03:58:09 - 00:04:32:15<br> Carolyn Bogard, R.N.<br> I think it was the data and also her passion around it. And I think what I've seen is there is a lot of health care providers passionate about caring for older adults. And I think the 4M framework really helps to create a platform for where to focus that passion and energy to help produce really tangible outcomes and help to really streamline health care delivery for the older adults in our health systems. </p> <p> 00:04:32:17 - 00:04:43:17<br> Raahat Ansari<br> So I'm hearing a little bit of outcomes across the board. So there were definitely some positive patient outcomes. And from what you just shared right now, there were some positive provider outcomes. </p> <p> 00:04:43:19 - 00:05:21:09<br> Carolyn Bogard, R.N.<br> Well, I think certainly our providers are interested in continuing to advance this work. I think from the pilot phases and initial rollout of the 4Ms and this unit, the nurses in particular in this area found the work to be important and meaningful. And recognized the value that this work can have for their patients. And, you know, one thing that we did within our health system, when we're talking a little bit about scope and spread and how to really expand this work is, where do you begin? </p> <p> 00:05:21:15 - 00:05:52:05<br> Carolyn Bogard, R.N.<br> We had some success on this medical unit within our health system. What nursing leaders, what key stakeholders within the health system do we need to further expand? And we are so thankful to have the executive support that we do. Because our CNO knows exactly who to pull into the conversation. And one of the stakeholders that was really helpful with advancing these conversations is our process improvement adviser. </p> <p> 00:05:52:07 - 00:06:19:20<br> Carolyn Bogard, R.N.<br> And we really started by identifying what problem are we trying to solve, and then really doing a value stream about current processes within our health care organization. And what do we need to do to further expand some of this work? And some of the things that we identified right off the bat is identifying some programmatic leadership. </p> <p> 00:06:19:23 - 00:06:48:24<br> Carolyn Bogard, R.N.<br> Who's in charge of further expanding this, this, health care initiative? And also, where can we get consistent data from? Data can help tell your story and we know that this is an important story to tell, both to our patients and our health system. And we were lucky enough to work with a fantastic data analyst within our health care organization and he helped to develop an Age-Friendly dashboard. </p> <p> 00:06:48:27 - 00:07:29:12<br> Carolyn Bogard, R.N.<br> It's still in the beginning stages because sometimes there's so much data you can get paralyzed. And so we have to really think about what data do we need and how do we act upon the data that we have. Part of the initial data collection was around our patient population. You know, better understanding who are we caring for in our health system, identifying certainly ages and demographics and what service lines are these patients on based on that data that's helping to inform us around which units will we spread to next? </p> <p> 00:07:29:14 - 00:07:45:24<br> Raahat Ansari<br> I think that makes perfect sense. And one question that I want to ask you that I imagine some of our listeners might have of you is do you have any tips that you could share that you used to get that leadership buy in? We all know how important that is to leverage. </p> <p> 00:07:45:27 - 00:08:30:04<br> Carolyn Bogard, R.N.<br> Well, I'm so thankful to have regular and consistent communication with my executive and that alone gives me a pathway to communicate where we need help and what type of support that we need. And through that support and engagement and ongoing communication, we were able to develop a plan. Now, the plan did not develop overnight. It took probably three months from that initial conversation to even get a quorum of nursing directors across the organization in one room, with the process improvement advisory to talk a little bit about Age-Friendly care within our health care organization. </p> <p> 00:08:30:04 - 00:08:35:16<br> Raahat Ansari<br> And that's a success in and of itself, right? And get have all the stakeholders in one room to talk about that. </p> <p> 00:08:35:16 - 00:09:13:09<br> Carolyn Bogard, R.N.<br> Definitely. And when we had these initial conversations, everyone had different thoughts and ideas and opinions and observations about what was going well within the organization and what could be improved. And following that, we completed an A3, which is really a, you know, a systematic way to tackle a problem. And through input in discussion and these observations from all the nurse leaders, we were really able to see what areas are we doing well in and what areas can we improve in. </p> <p> 00:09:13:12 - 00:09:39:05<br> Carolyn Bogard, R.N.<br> And because we did have the 4M framework already rolled out on one unit, we weren't starting from scratch. We already had a pilot unit that implemented the 4Ms and was successful with that. So it was really more about building upon that success. Now we're at a spot as we think a little bit more about spread and scale across the organization. </p> <p> 00:09:39:08 - 00:09:51:03<br> Carolyn Bogard, R.N.<br> How do we dive a little bit deeper into each M, and how do we gain further engagement from members of the interdisciplinary team? </p> <p> 00:09:51:06 - 00:10:05:06<br> Raahat Ansari<br> And I do hear another challenge from some organizations about breaking down those silos and having that those interdisciplinary conversations. Any advice that you could share and how you successfully made that happen at your organization? </p> <p> 00:10:05:09 - 00:10:29:19<br> Carolyn Bogard, R.N.<br> Oh, yeah. Thank you so much for that question. And I would just add, being here at this forum, it's just so fantastic because even just today, I learned different ideas from different folks within the community. So one of the areas that we talked about was how do we get that buy-in and collaboration from members of the interdisciplinary team? </p> <p> 00:10:29:21 - 00:11:04:27<br> Carolyn Bogard, R.N.<br> Being that it's, you know, pharmacy or rehab services, case management, social worker, even our physicians, and certainly one of the best practices that was identified is really trying to find a champion in each area. And in my experience and observations, I have seen some passion out there about delivering high quality care to our older adult patient population. So at least within my health system, I don't have to look too far for individuals that are interested in advancing this work. </p> <p> 00:11:05:00 - 00:11:32:02<br> Raahat Ansari<br> When we started this work, that provider re-engagement and that spark, that passion that really was reignited when providers were working towards implementing the 4Ms framework into a patient care plan - that was something we were not expecting to see. So I really appreciate that you're saying that it's not hard to find, because we have seen that in real life when we have new teams come and join the action </p> <p> 00:11:32:02 - 00:11:50:00<br> Raahat Ansari<br> communities a little unsure of what to expect, what they're going to get out of it. And come two, three months into this, we've got a whole host of providers from all different disciplines who are really excited and passionate about being able to implement this work with their patients. So just wanted to highlight that point. Thank you for bringing that up. </p> <p> 00:11:50:06 - 00:12:08:15<br> Carolyn Bogard, R.N.<br> Oh you're welcome. And actually to your exact point, I have been part of the action community intermittently, throughout a number of years based on various jobs that I've had. And I get it. Caring for older adults, it is a passion of mine and it's such a privilege to be able to continue to be part of this work. </p> <p> 00:12:08:18 - 00:12:46:11<br> Carolyn Bogard, R.N.<br> But I would even think 5 to 7 years ago, people were just better understanding the importance of delivering high quality, reliable care to older adults. And even in that short period of time, I feel as if I have seen some reinvigoration in interest into this real specialty area of medicine. It's fantastic because it really does take a village, and an interdisciplinary team to provide holistic care to our patients, certainly within the hospital setting, but also across the care continuum. </p> <p> 00:12:46:14 - 00:13:03:09<br> Raahat Ansari<br> And so what I'm hearing is you have nailed it at this at this one site, you are done and done. Just kidding. Because that work is never done, right? But you've made some really good strides at one care site and you're moving to expand to other care sites within your organization. And that is fantastic news and something to celebrate. </p> <p> 00:13:03:11 - 00:13:05:06<br> Raahat Ansari<br> Thank you again for being here with us today. </p> <p> 00:13:05:09 - 00:13:08:05<br> Carolyn Bogard, R.N.<br> Thank you. It's been an honor and a pleasure. </p> <p> 00:13:08:07 - 00:13:16:18<br> Tom Haederle<br> Thanks for listening to Advancing Health. Please subscribe and rate us five stars on Apple Podcasts, Spotify, or wherever you get your podcasts. </p> </details> </div> Wed, 23 Jul 2025 14:46:05 -0500 Care Delivery /center/living-learning-network/revolutionizing-sepsis-management Tue, 08 Jul 2025 17:00:00 -0500 Care Delivery /role-hospitals-stem-cells-supernovas-cedars-sinai-explores-how-space-impacts-human-health <div class="container"><div class="row"><div class="col-md-9"><div class="col-md-5"><p><img data-entity-uuid="c6220912-0130-49d2-9524-b03e8eabb27f" data-entity-type="file" src="/sites/default/files/inline-images/ths-cedars-sinai-space-medicine-700x532.jpg" width="700" height="532" alt="Telling the Hospital Story. From stem cells to supernovas: Cedars-Sinai explores how space impacts human health."></p></div><p>Cedars-Sinai in Los Angeles is reaching for the stars with the May launch of its Center for Space Medicine Research. Building on Cedars-Sinai鈥檚 previous space experiments and work in regenerative medicine, the center studies space biomedicine, a branch of medicine that examines the physiological and biological effects of spaceflight on the human body. Insights could benefit both astronauts and patients on Earth.</p><p>鈥淭he Center for Space Medicine Research leverages our expertise in academics, research and clinical medicine and builds on a decade of work in the Regenerative Medicine Institute,鈥� said Arun Sharma, associate professor of biomedical sciences at Cedars-Sinai and director of the new research center. 鈥淪pace biomedicine is a rapidly emerging field, and we are building a solid body of research into what happens to the human body in space and how stem cells behave in microgravity.鈥�</p><p>The center will establish an educational initiative tied to the Cedars-Sinai Master of Science in Regenerative Medicine program, which includes space biomedicine courses. The most exciting part of it all? Discoveries have the potential to address medical and environmental issues here on Earth, including remote health care delivery and sources of clean water and air.</p><p><a class="btn btn-primary" href="https://www.cedars-sinai.org/newsroom/cedars-sinai-launches-center-for-space-medicine-research/"><strong>LEARN MORE</strong></a></p></div><div class="col-md-3"><div><h4>Resources on the Role of Hospitals</h4><ul><li><a href="/topics/innovation">Innovation, Research and Quality Improvement</a></li><li><a href="/roleofhospitals">All Case Studies</a></li></ul></div></div></div></div> Fri, 04 Jul 2025 00:33:56 -0500 Care Delivery /aha-center-health-innovation-market-scan/2025-07-01-ai-certification-program-best-practices-tools-coming-fall <div class="container"><div class="row"><div class="col-md-8"><img src="/sites/default/files/inline-images/AI-Certification-Program-Best-Practices-Tools-Coming-This-Fall.png" data-entity-uuid="2e121dc6-ffd9-40d5-a3d1-df79b5acc146" data-entity-type="file" alt="AI Certification Program, Best-Practices Tools Coming This Fall. A businessman stands looking at a chalkboard on which there is an AI icon and plays drawn up." width="1200" height="751"><p><a href="https://www.jointcommission.org/" target="_blank" title="The Joint Commission homepage">The Joint Commission</a> and the <a href="https://www.chai.org/" target="_blank" title="Coalition for Health AI homepage">Coalition for Health AI (CHAI)</a> are <a href="https://www.jointcommission.org/resources/news-and-multimedia/news/2025/06/the-joint-commission-and-coalition-for-health-ai-join-forces/" target="_blank" title="The Joint Commission: The Joint Commission and Coalition for Health AI Join Forces to Scale the Responsible Use of AI in Delivering Better Healthcare">partnering to co-develop a suite of AI resources</a>. These include playbooks, tools and a new certification program rooted in The Joint Commission鈥檚 platform for evidence-based standards and CHAI鈥檚 consensus-based best practices for health AI.</p><p>AI鈥檚 integration and potential to improve patient care is enormous 鈥� but only if done right, noted Jonathan B. Perlin, president and CEO of The Joint Commission, in a statement announcing the partnership. 鈥淏y working with CHAI, we are creating a road map and offering guidance for health care organizations so they can harness this technology in ways that not only support safety but engender trust among stakeholders,鈥� he added.</p><p>鈥淭he integration of AI into health care presents both significant opportunities and complex challenges. This effort between The Joint Commission and the Coalition for Health AI represents a thoughtful approach to navigating how to best deploy and implement these emerging technologies,鈥� said Michael Pfeffer, M.D., chief information and digital officer, Stanford Health Care. 鈥淭his partnership, the guidance, tools and certification it aims to provide will help accelerate innovation, mitigate risk and enable health care organizations to fully leverage AI鈥檚 potential to improve patient outcomes and clinician workflows.鈥�</p><p>The organizations expect the first guidance to be issued this fall, with AI certification to follow.</p></div><div class="col-md-4"><p><a href="/center" title="Visit the AHA Center for Health Innovation landing page."><img src="/sites/default/files/inline-images/logo-aha-innovation-center-color-sm.jpg" data-entity-uuid="7ade6b12-de98-4d0b-965f-a7c99d9463c5" alt="AHA Center for Health Innovation logo" width="721" height="130" data-entity- type="file" class="align-center"></a></p><p><a href="/center/form/innovation-subscription"><img src="/sites/default/files/2019-04/Market_Scan_Call_Out_360x300.png" data-entity-uuid data-entity-type alt width="360" height="300"></a></p></div></div></div>.field_featured_image { position: absolute; overflow: hidden; clip: rect(0 0 0 0); height: 1px; width: 1px; margin: -1px; padding: 0; border: 0; } .featured-image{ position: absolute; overflow: hidden; clip: rect(0 0 0 0); height: 1px; width: 1px; margin: -1px; padding: 0; border: 0; } h2 { color: #9d2235; } Tue, 01 Jul 2025 06:00:00 -0500 Care Delivery /news/headline/2025-05-19-study-medicaid-saved-more-27000-lives-2010 <p>The Centers for Disease Control and Prevention is assisting in a <a href="https://www.cdc.gov/healthcare-associated-infections/bulletins/outbreak-ultrasound-gel.html">multistate investigation</a> on the use of contaminated non-sterile ultrasound gel for ultrasound-guided percutaneous procedures. Reports of Paraburkholderia fungorum detected in blood cultures from patients across multiple health care facilities prompted the investigation, and the CDC said it was aware of 40 confirmed cases of the bacteria in four states and two other countries as of May 8. Tests found at least two contaminated products under the MediChoice and ClearImage brands that are manufactured by NEXT Medical Products Company. The CDC provided a series of recommendations for health care providers to ensure patient safety and prevent potential outbreaks.</p> Mon, 19 May 2025 16:25:27 -0500 Care Delivery /education-events/providing-whole-person-care-addressing-patients-social-and-economic-well-being <p><a class="btn btn-md btn-secondary btn-" href="https://youtu.be/UL0MalosSpo?si=csgx4kKO_zZiZFH_ data-view-context="><strong>View Webinar</strong></a></p><div><div><p paraid="1401634454" paraeid="{31e24c1e-17bd-4ea2-9254-d0f053e9efc3}{158}">As hospitals and health systems evolve to provide more holistic, person-centered care, many are incorporating screening for patients鈥� social and economic well-being into routine practice. However, creating effective systems to respond to those identified needs remains a significant challenge. </p></div><div><p paraid="446666384" paraeid="{31e24c1e-17bd-4ea2-9254-d0f053e9efc3}{172}">MaineHealth and Children鈥檚 Hospital Colorado have each developed innovative, tailored approaches to build the infrastructure necessary for meaningful follow-up. Learn how these organizations designed their social needs screening and referral strategies to align with the unique needs of their patients and communities. </p></div><div><p paraid="2002773083" paraeid="{31e24c1e-17bd-4ea2-9254-d0f053e9efc3}{182}">Discover how MaineHealth鈥檚 interprofessional team collaborates with more than 200 community-based organizations to ensure timely and effective responses to identified patient and community needs. Learn about Children鈥檚 Colorado鈥檚 Resource Connect program, which provides an onsite hub of co-located partners to facilitate warm handoffs and streamline access to support. </p></div><div><p paraid="1856545624" paraeid="{31e24c1e-17bd-4ea2-9254-d0f053e9efc3}{196}">Presenters will offer practical strategies for implementing and sustaining these patient follow-up efforts and explore key considerations for integrating this work in both inpatient hospital settings and outpatient clinics. </p></div><div><p paraid="1784830030" paraeid="{31e24c1e-17bd-4ea2-9254-d0f053e9efc3}{222}"><strong>Speakers: </strong></p></div><div><ul role="list"><li data-leveltext="飩�" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"飩�","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="1" data-aria-level="1" role="listitem"><p paraid="244113206" paraeid="{31e24c1e-17bd-4ea2-9254-d0f053e9efc3}{228}">Dora Anne Mills, M.D., MPH, Chief Health Improvement Officer, MaineHealth </p></li></ul></div><div><ul role="list"><li data-leveltext="飩�" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"飩�","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="2" data-aria-level="1" role="listitem"><p paraid="754216966" paraeid="{110521c7-7b3e-456f-952e-4f1eb9950ed8}{12}">Eisha Khan, Program Manager, MaineHealth </p></li></ul></div><div><ul role="list"><li data-leveltext="飩�" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"飩�","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="3" data-aria-level="1" role="listitem"><p paraid="2108220738" paraeid="{110521c7-7b3e-456f-952e-4f1eb9950ed8}{25}">Susan Goldenstein, MNM, Director, Community Impact, Children鈥檚 Hospital Colorado </p></li></ul></div></div><div><div><ul role="list"><li data-leveltext="飩�" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"飩�","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="4" data-aria-level="1" role="listitem"><p paraid="368711741" paraeid="{110521c7-7b3e-456f-952e-4f1eb9950ed8}{53}">Sana Yousuf, Senior Software Engineer, Children鈥檚 Hospital Colorado</p></li></ul></div><div><ul role="list"><li data-leveltext="飩�" data-font="Symbol" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"飩�","469777815":"hybridMultilevel"}" aria-setsize="-1" data-aria-posinset="5" data-aria-level="1" role="listitem"><p paraid="41546704" paraeid="{110521c7-7b3e-456f-952e-4f1eb9950ed8}{67}">Moderator: Julia Resnick, director, strategic initiatives, 黑料正能量 Association</p></li></ul></div><div><p paraid="1037442460" paraeid="{110521c7-7b3e-456f-952e-4f1eb9950ed8}{73}"><em>AHA鈥檚 Care Delivery Transformation Framework supports hospitals in reimagining how care is delivered to better meet the needs of patients and communities. This webinar series highlights innovative strategies that are shaping the future of care delivery. Each session will focus on one of the framework鈥檚 three core areas: clinical settings, community settings and linking care to community. </em></p></div></div> Thu, 15 May 2025 11:48:44 -0500 Care Delivery /aha-center-health-innovation-market-scan/2025-05-06-4-critical-steps-scale-generative-ai <div class="container"><div class="row"><div class="col-md-8"><img src="/sites/default/files/inline-images/4-Critical-Steps-to-Scale-Generative-AI.png" data-entity-uuid="7ea69c77-70fc-4898-b953-67ac0db1cbd5" data-entity-type="file" alt="4 Critical Steps to Scale Generative AI. A brain that is half generative AI and have biological brain connecting health care data." width="1200" height="751"><p>As health care organizations grapple with rising operational costs, an aging population and a worsening workforce crisis, the need for transformative solutions has never been greater. A new Accenture report, <a href="https://www.accenture.com/content/dam/accenture/final/accenture-com/document-3/AI-Amplified-Scaling-Productivity-Final.pdf" target="_blank" title="Accenture鈥擥en AI amplified: Scaling productivity for healthcare providers">鈥淕en AI Amplified: Scaling productivity for health care providers,鈥�</a> highlights how generative artificial intelligence (AI) can offer a critical path forward 鈥� unlocking unprecedented productivity gains, enhancing patient care and reshaping the future of care delivery.</p><h2>Health Care鈥檚 Inflection Point</h2><p>Health care providers face a historic staffing shortage: By 2033, the U.S. is projected to lack as many as 139,000 physicians while the global nursing shortfall could reach 13 million. Traditional solutions like increased hiring and training alone cannot meet this demand. Providers must embrace innovative technologies to scale human capacity.</p><p>Generative AI presents a powerful opportunity. According to Accenture鈥檚 survey of 300 U.S. health care C-suite executives, 83% view boosting employee efficiency as the biggest opportunity of generative AI, and 77% expect it to drive direct revenue growth productivity gains. Early pilots show promise 鈥� automating routine tasks, improving data analysis and enhancing decision-making 鈥� but widespread adoption remains limited.</p><img src="/sites/default/files/inline-images/Potential-Benefits-of-Generative-AI-in-Health-Care.png" data-entity-uuid="2fbbdc98-8b8d-4810-8e21-52ee7353de18" data-entity-type="file" alt="Potential Benefits of Generative AI in Health Care. 70% of health care workers鈥� tasks could be reinvented with AI. 20%: Automation could free up 20% of nurses鈥� repetitive tasks, unlocking $50 billion annually. 9+: Generative AI could help doctors see 9 additional patients per month. Source: Accenture 2025." width="896" height="197"><p>Despite high awareness, a major execution gap exists. While 83% of health care organizations are piloting generative AI, fewer than 10% have invested in the infrastructure needed for enterprise-wide deployment. Without decisive action, health care risks falling behind industries like automotive and finance, where AI-driven gains are already significant.</p><h2>A Road Map for Action</h2><p>The Accenture report outlines four critical steps to help health care leaders move from fragmented pilots to scaled implementation:</p><ol><li><span><strong>Build a reinvention-ready digital core.</strong></span> A robust digital infrastructure 鈥� including cloud integration, seamless data access and scalable AI capabilities 鈥� is essential. Organizations with a strong digital foundation are poised to reinvent twice as many functions with generative AI over the next three years compared with those without.</li><li><span><strong>Strengthen data quality and strategy.</strong></span> High-quality, centralized data are a prerequisite for reliable AI outcomes. Health care providers must prioritize data cleansing, standardization and accessibility to empower AI to deliver clinical and operational benefits.</li><li><span><strong>Prioritize responsible and secure AI deployment.</strong></span> As the use of generative AI expands, safeguarding patient privacy and preventing cybersecurity breaches are nonnegotiable. Embedding responsible AI governance is critical to building trust among patients, providers and regulators.</li><li><span><strong>Forge strategic partnerships.</strong></span> Scaling generative AI requires expertise beyond internal capabilities. Collaborations with technology leaders, academic institutions and specialized vendors are key to accessing cutting-edge tools and accelerating innovation.</li></ol><h2>The Productivity Promise</h2><p>Accenture estimates that 70% of health care workers' tasks could be reinvented through technology. In nursing alone, automation could free up 20% of repetitive tasks.</p><p>Examples already abound:</p><ul><li>Generative AI can automate clinical documentation, giving physicians back minutes to hours per day 鈥� time that can be redirected to patient care.</li><li>Generative AI-augmented call centers have reduced patient wait times and improved first-call resolution rates without compromising security.</li><li>AI-enabled clinical appeals processes have achieved a 70% reduction in handling time and a 30% decline in misrouted claims.</li></ul><p>However, staying in pilot mode comes at a cost. Piecemeal implementations prevent providers from achieving the full operational efficiencies that scaled deployment can offer and widen the gap between health care and faster-moving industries.</p><h2>Leadership Alignment Is Critical</h2><p>A unified C-suite vision is essential. While CEOs recognize the transformative potential of generative AI, clinical leaders like chief medical officers (CMOs) and chief nursing officers (CNOs) are often underutilized in planning and deployment efforts, even though clinical workflows are among the most impacted.</p><p>The report stresses that everyone from board members to front-line clinicians must be involved in redefining roles, automating tasks where appropriate and reskilling teams to work alongside AI tools.</p><p>Key takeaways for health care leaders</p><ul><li><strong>The time to act is now.</strong> Scaling generative AI can drive productivity, reduce burnout and enhance patient care 鈥� all while improving financial sustainability.</li><li><strong>Build the foundation.</strong> Investment in cloud infrastructure, high-quality data and responsible AI frameworks are nonnegotiable prerequisites.</li><li><strong>Don鈥檛 go it alone.</strong> Strategic partnerships will be critical to closing skill gaps and accelerating deployment.</li><li><strong>Empower clinical leadership.</strong> CNOs and CMOs must play a central role in redesigning work processes to ensure that AI initiatives improve, not burden, care delivery.</li><li><strong>View generative AI as an ongoing journey.</strong> Scaling technology is not a one-time event, but a continuous reinvention of how health care operates.</li></ul><p>Generative AI is no longer a futuristic concept; it鈥檚 a present-day imperative. Health care organizations that act decisively today by scaling generative AI strategically and responsibly will define the next decade of health care delivery. Those that hesitate risk being left behind.</p><h3>Additional Resource</h3><p><em>The AHA recently released a report to guide hospital and health system executives on using AI and AI-powered technologies to transform their organizations鈥� operations. The report, </em><a href="/center/emerging-issues/market-insights/ai/building-and-implementing-artificial-intelligence-action-plan-health-care"><em>鈥淏uilding and Implementing an Artificial Intelligence Plan for Health Care,鈥�</em></a><em> features insights from 12 health care AI experts and leaders, published health care articles, presentations, reports, research and surveys on health care AI.</em></p></div><div class="col-md-4"><p><a href="/center" title="Visit the AHA Center for Health Innovation landing page."><img src="/sites/default/files/inline-images/logo-aha-innovation-center-color-sm.jpg" data-entity-uuid="7ade6b12-de98-4d0b-965f-a7c99d9463c5" alt="AHA Center for Health Innovation logo" width="721" height="130" data-entity- type="file" class="align-center"></a></p><p><a href="/center/form/innovation-subscription"><img src="/sites/default/files/2019-04/Market_Scan_Call_Out_360x300.png" data-entity-uuid data-entity-type alt width="360" height="300"></a></p></div></div></div>.field_featured_image { position: absolute; overflow: hidden; clip: rect(0 0 0 0); height: 1px; width: 1px; margin: -1px; padding: 0; border: 0; } .featured-image{ position: absolute; overflow: hidden; clip: rect(0 0 0 0); height: 1px; width: 1px; margin: -1px; padding: 0; border: 0; } h2 { color: #9d2235; } h3 { color: #9d2235; } Tue, 06 May 2025 06:15:00 -0500 Care Delivery /care-delivery-transformation/issue-brief <div class="cdt-banner-home"><div class="cdt-banner-home-content"><h1>Transforming Care Delivery for a Sustainable Future</h1></div></div> Tue, 15 Apr 2025 13:13:58 -0500 Care Delivery /role-hospitals-massachusetts-general-hospital-team-performs-second-xenotransplant-genetically-edited-pig-kidney-living <div class="container"><div class="row"><div class="col-md-9"><div class="col-md-7"><p><img src="/sites/default/files/2025-04/ths-mass-general-pig-kidney-700x532.jpg" data-entity-uuid data-entity-type="file" alt="Massachusetts General Hospital. Tatsuo Kawai, M.D., Tim Andrews, Leonardo Riella, M.D. (left to right)" width="700" height="532"></p><p><small class="sm">Tatsuo Kawai, M.D., Tim Andrews, Leonardo Riella, M.D. (L to R)</small><br><small class="sm">Photo courtesy of Kate Flock/Massachusetts General Hospital</small></p></div><p>Massachusetts General Hospital in Boston performed its second successful transplant of a genetically edited pig kidney into a living recipient in January 2025. MGH surgeons performed the world鈥檚 first such transplant in March 2024. Xenotransplantation, the term for the transplantation of organs from one species to another, is an experimental treatment being researched as a 鈥減otential solution鈥� to the global organ shortage.</p><p>The patient in the second transplantation surgery, 66-year-old Tim Andrews, was discharged from the hospital about a week after the transplant and is doing well. Andrews had been on dialysis for more than two years due to end-stage kidney disease. His blood type is group O, and people with O positive and O negative blood types typically wait five to 10 years for a donor organ, compared to three to five years for most patients.</p><p>Advancements in the field of transplantation have helped address a worldwide organ shortage. According to the <a href="https://www.organdonor.gov/learn/organ-donation-statistics" target="_blank">Health Resources & Services Administration</a>, more than 103,000 people in the U.S. await an organ for transplant, and 17 people die each day waiting for an organ. MGH received approval from the Food and Drug Administration to proceed with this surgery and plans to perform two more xenotransplants in 2025.</p><p>Andrews said he awoke from the transplant surgery feeling 鈥渞eenergized and revitalized,鈥� noting that 鈥渢he magnitude of what these doctors and nurses accomplished is unbelievable.鈥�</p><p>Leonardo Riella, M.D., medical director for kidney transplantation at MGH and Andrews鈥� nephrologist, observed that the milestone operation 鈥渞eminds us of the transformative potential鈥� of xenotransplantation. 鈥淲e remain committed to learning from this experience to make it a safe, viable option for every patient in need. Together, we are working toward a future where no one has to die waiting for a kidney,鈥� Riella said.</p><p> </p><p><a class="btn btn-primary" href="https://www.massgeneral.org/news/press-release/mgh-performs-second-xenotransplant-of-genetically-edited-pig-kidney-into-living-recipient" target="_blank">READ MORE</a></p><p> </p></div><div class="col-md-3"><div><h4>Resources on the Role of Hospitals</h4><ul><li><a href="/topics/innovation">Innovation, Research and Quality Improvement</a></li><li><a href="/roleofhospitals">All Case Studies</a></li></ul></div></div></div></div> Mon, 14 Apr 2025 12:57:08 -0500 Care Delivery /role-hospitals-st-joseph-hospital-safe-nurses-maine-hospital-provide-specialized-care-sexual-assault-survivors <div class="container"><div class="row"><div class="col-md-9"><div class="row"><div class="col-md-5"><p><img src="/sites/default/files/2025-04/ths-st-joes-saft-700x532.jpg" alt="St. Joseph Hospital. A female nurse in scrubs talks with a female patient sitting in a hospital bed" width="700" height="532"></p></div><p>More than half of women and nearly one in three men have experienced sexual violence involving physical contact during their lifetime, according to the <a href="https://www.cdc.gov/sexual-violence/about/index.html#:~:text=Over%20half%20of%20women%20and,1" target="_blank">Centers for Disease Control and Prevention</a>. In the state of Maine each year, more than 19,000 people will experience sexual violence, according to a <a href="https://bpb-us-w2.wpmucdn.com/wpsites.maine.edu/dist/2/115/files/2023/01/2022-Maine-Crime-Victimization-Report_Final.pdf" target="_blank">2022 report</a>.</p><p>The emergency department at St. Joseph Hospital in Bangor, Maine, has Sexual Assault Forensic Examiner (SAFE) nurses ready to care for any person who has been sexually assaulted. SAFE nurses have received specialized training and clinical preparation to provide trauma-informed care for survivors of sexual assault, domestic violence, and child or dependent adult abuse or neglect. These nurses perform a comprehensive medical examination and provide treatment for injuries and sexually transmitted infections, and if requested, can document injuries and collect evidence that can be used later in a trial.</p><p>The medical screening is confidential, and adults can receive this specialized care with or without reporting the sexual assault to police 鈥� or they may choose to file a police report at a later date. If requested and needed, a SAFE nurse can act as a factual or expert witness in court.</p><p>All the services provided by SAFE nurses are patient driven, and 鈥渆verything is a personal choice,鈥� emphasizes the hospital team. 鈥淲e realize you have just been through a traumatic experience. We are here to care for you and do what is best for each individual.鈥�</p><p><a class="btn btn-primary" href="https://stjosephbangor.org/services/emergency-department/safe-nurses" target="_blank">LEARN MORE</a></p></div></div><div class="col-md-3"><div><h4>Resources on the Role of Hospitals</h4><ul><li><a href="/center/population-health">Improving Health and Wellness</a></li><li><a href="/roleofhospitals">All Case Studies</a></li></ul></div></div></div></div> Tue, 08 Apr 2025 16:17:46 -0500 Care Delivery