Case Studies
The ºÚÁÏÕýÄÜÁ¿ Association produces case studies on its member organizations across a wide range of health-care topics.
The use of cross-cultural diversity forum isexamined. The forums use technology and tools to bring staff together from various locations (more than 5 sites and work-at-home employees) and create an atmosphere of collaborative learning.
This case study describes an evidence-based residency program that applies to an international audience who share the common ground of transitioning new registered nurses into practice within a changing demographic population. This change is reflected in both the patient and in the health care…
Although, increasing diversity in the health care workforce and training health care providers to be culturally competent are both considered important strategies in the efforts to reduce health disparities, a literature review found that there is not research focused on identifying the main…
Good patient/provider communication correlates with greater patient satisfaction, increased patient safety, higher rates of adherence to and compliance with treatment recommendations and medication regiments and improved health outcomes. This greater understanding helps reduce medical errors, cost…
Interest in cross-cultural communication in health care has increased in recent years as providers strive to close the gap in health care between people of different sociocultural backgrounds. In 2007, a 4-hour cross-cultural communication workshop was developed and implemented as part of a…
In 2005, the University of Washington School of Medicine was awarded a grant from the National Institute of Health/National Health, Lung, and Blood Institute entitled the 'Cultural Competence and Health Disparities Award' to enhance the ability of physicians and other health professionals to…
In a society as culturally diverse as the United States, especially in New York City, members of the health care delivery system need to increase their awareness of and sensitivity toward diverse patient populations and work to understand culturally influenced health behaviors. Data collected from…
L.A. Care Health Plans developed an innovative video designed to inform deaf and hard-of-hearing members about their right to free professional American Sign Language interpreting services. The video was developed in collaboration with the Greater Los Angeles Agency on Deafness, a community based…
This study of Spanish-speaking rural Latinos with diabetes finds that Spanish fluency is independently associated with better patient interpersonal care ratings. Interpersonal care ratings were not associated with diabetes self-care behaviors, intermediate outcomes and recommended processes of care…
The Illinois Department of Public Health, Center for Minority Services is using mobile messaging to educate teens and young adults about HIV and AIDS, and assist community-based partners/organizations in getting their message out by promoting free health events and providing a listing of HIV…