Consumerism
he pandemic continues to take a toll on health care providers, but it hasn鈥檛 stopped disruptors like Amazon and Walgreens Boots Alliance from advancing their primary care strategies.
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A recent study indicates that new and expanding health care disruptors are outperforming 90% of health systems in providing a seamless, integrated digital experience for consumers. The 鈥淗ealthcare Consumer Digital Experience Analysis鈥 shows that many provider organizations lack the digital鈥
Winona (Minn.) Health is using an intelligent online exam tool built on an AI platform to automate care delivery and improve both efficiency and the patient experience for those in remote areas. Patients can access Winona Health鈥檚 SmartExam platform from Bright MD 24/7, complete an online鈥
With rising prices for insulin and the costs of many other diabetes-related drugs taking their toll on patients, CVS Health recently announced that its pharmacy benefits management unit CVS Caremark is launching a program to enable employers and payers to offer these medications at no out-of-pocket鈥
Leaders from health care delivery systems, insurers, the pharmaceuticals industry and technology companies converged on San Francisco last week for the annual J.P. Morgan Healthcare Conference and got a close-up look at just how quickly the field is transforming. News came quickly on several fronts鈥
Payers like Humana and Oscar Health, along with Aetna, represented by its parent company CVS Health, provided updates on how their evolving strategies are reducing health care costs and driving health behaviors. Humana CEO Bruce Broussard said the flurry of payer mergers and acquisitions in the鈥
While leading research, data and consulting firms each have their unique insights about what鈥檚 in store for health care this year, some key themes have emerged, many of which center around consumer empowerment. Here鈥檚 a sampling of what caught our eye.
Two major players working to disrupt health rang in the new year by hiring prominent leaders to head their clinical operations.
Hospital and health system leaders and their boards continue to wrestle with how to engage millennials (generally regarded as those born between 1981 and 1996) in managing their health. They鈥檙e not alone. Many payers, tech companies and others allied to the field also are trying to figure out what鈥