Care Delivery Transformation

Building on foundational principles and operational infrastructure, these care delivery model tactics transcend the wall of the health care system to improve outcomes, patient experience and equity. This enables hospitals and health systems to better meet the needs of their patients and communities while fostering long-term sustainability.

Every person’s circumstance is unique, and the care they receive reflects that. Health care is designed around the needs and assets of each patient, including their medical, behavioral and social needs.
By fostering a strong organizational culture and building interdisciplinary care teams, hospitals can enable their team members to meet their mission and prevent burnout.
Partnerships across health care professions, industries and sectors allow hospitals to foster an environment that is conducive to improving health. Community stakeholders and patients are key partners in codesigning new care delivery models.
Mental and physical health are intertwined. Having mental health professionals on the care team leads to better, more holistic care for patients.
WorkforceCare Delivery Transformation FrameworkOperational Infrastructure
Underlying all these operational components, health care organizations have policies and procedures in place to advance their mission as they decide where to devote their financial and staff resources.