Case Studies
The 黑料正能量 Association produces case studies on its member organizations across a wide range of health-care topics.
West Baltimore Primary Care Access Collaborative
Bon Secours Baltimore Health System | Baltimore
As the result of a three-year multi-faceted Maryland state planning effort to address health-related challenges, the Maryland Community Health Resources Commission and Department of Health & Mental鈥
Tidelands Community Care Network
Community Health Worker Case StudiesWest Baltimore Primary Care Access Collaborative, Bon Secours Baltimore Health System | Baltimore
Geisinger Health System 鈥 Danville, Penn.
Refunds to Dissatisfied Patients Drives Process Improvement
In 2015, Geisinger Health System piloted a patient refund program to encourage criticism, inviting patients to alert staff of areas they could improve. A year later, the program expanded to all 10鈥
As a community teaching hospital and Level 1 trauma center, WellSpan York Hospital provides care for highly complex patients in a region with substantial socioeconomic challenges. WellSpan York Hospital, part of WellSpan Health鈥檚 integrated regional health system, started to see an increase in the鈥
HCA Healthcare (HCA) consists of 178 hospitals and 1,800 sites of care located in 20 states and the United Kingdom. HCA had three different EHRs (Meditech Magic, Meditech 6.0, and Epic) and tremendous variation in documentation content. HCA鈥檚 council of 14 regional Chief Nursing Officers (CNOs)鈥
Avera Health, an integrated health system based in Sioux Falls, S.D., serves a rural population of nearly 1 million residents across South Dakota, Minnesota, Iowa, Nebraska, and North Dakota. Fueled by seeing physician colleagues develop burnout, Avera鈥檚 chief medical officer (CMO) and the employee鈥
The University of Alabama at Birmingham (UAB) Health System is composed of a six-hospital, academic health system and level one trauma center. As the largest employer in Birmingham, Ala., UAB employs over 16,000 employees. In 2016, UAB had 1.2 million outpatient visits and 86,642 inpatient visits.
Birmingham VA Medical Center 鈥 Birmingham, AL
Whole health approach to opioid safety produces positive results
Birmingham VA Medical Center鈥檚 鈥淲hole Health Approach to Opioid Safety,鈥 revolves around weekly, 90-minute shared medical appointments that address opioid reliance among the medical鈥
In Brigham and Women鈥檚 home hospital care program, patients receive hospital-level care in the comfort of their own homes. The program has helped lower costs and readmissions.