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The Problem When the performance improvement team began to take stock of the situation in Advocate South Suburban's ED, they found some dismal metrics. Patients waited more than six hours for treatment, with nearly six percent leaving without treatment. Additionally, patient satisfaction…
The Problem Incorrect patient identification through the registration process increases the potential for patient harm in the short term, with long-term downstream effects that include increased financial liability, diminished reputation and decreased physician loyalty and associate satisfaction.
Updated on July 22, 2016 Links to full-text articles are provided where available. For information on obtaining print copies of articles, please call the AHA Resource Center at (312) 422-2050.
RACTrac - A presentation on AHA's RACTrac data tool
Using Mid-Level Professionals In Psychiatric Treatment Programs
Ventilator associated pneumonia are infections that occur in ventilator tubes and account for 15 percent of health care-acquired infections, according to the CDC. Many of these infections can be prevented with certain quality improvements in patient care including oral hygiene, ventilator tubing…