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Geisinger Health System – Danville, Penn.
Refunds to Dissatisfied Patients Drives Process Improvement
In 2015, Geisinger Health System piloted a patient refund program to encourage criticism, inviting patients to alert staff of areas they could improve. A year later, the program expanded to all 10…
HCA Healthcare (HCA) consists of 178 hospitals and 1,800 sites of care located in 20 states and the United Kingdom. HCA had three different EHRs (Meditech Magic, Meditech 6.0, and Epic) and tremendous variation in documentation content. HCA’s council of 14 regional Chief Nursing Officers (CNOs)…
Avera Health, an integrated health system based in Sioux Falls, S.D., serves a rural population of nearly 1 million residents across South Dakota, Minnesota, Iowa, Nebraska, and North Dakota. Fueled by seeing physician colleagues develop burnout, Avera’s chief medical officer (CMO) and the employee…
The University of Alabama at Birmingham (UAB) Health System is composed of a six-hospital, academic health system and level one trauma center. As the largest employer in Birmingham, Ala., UAB employs over 16,000 employees. In 2016, UAB had 1.2 million outpatient visits and 86,642 inpatient visits.
The AHA appreciates the opportunity to provide input regarding action Congress can take to maintain access to quality, affordable health care in rural communities.
AHA's comment on the Office of Inspector General’s Request for Information on ways to modify or add regulatory safe harbors and exceptions for the Anti-Kickback Statute and beneficiary inducement Civil Monetary Penalty.
The AHA is deeply disappointed in certain proposals that CMS has chosen to set forth in this proposed rule for the CY 2019 outpatient prospective payment system (OPPS), which run afoul of the law and rely on the most cursory of analyses and policy rationales. Taken together, they would have a…
Medicare patients who receive care in a hospital outpatient department (HOPD) are more likely to be poorer and have more severe chronic conditions than Medicare patients treated in an independent physician office (IPO). This study also specifically examined the characteristics of Medicare cancer…