
Improving a Culture of Safety through Teamwork and Communication: TeamSTEPPS Implementation Stories from the Field
Event Format
Date
Wed, Aug 20, 2025, 12:00 PM CDT – Wed, Aug 20, 2025, 01:00 PM CDTType
Event Host

Open To
Description
Presented in collaboration with AHA's Patient Safety Initiative
Wednesday, August 20 at 1:00 pm ET (12:00 pm CT, 11:00 am MT, 10:00 am PT)
Team Strategies and Tools to Enhance Performance and Patient Safety (TeamSTEPPS) is an evidence-based methodology proven to help health care teams improve patient safety, team performance and staff satisfaction. But what does that mean in the real world? AHA member hospitals will share how partnering with AHA Team Training is demonstrating that TeamSTEPPS is not only effective but also creates lasting, positive impact across teams, departments, organizations and communities. In collaboration with the AHA’s Patient Safety Initiative, AHA Team Training is working member by member to improve the culture of safety in hospitals and health systems.
Learning Objectives:
- Showcase TeamSTEPPS as the framework to improve teamwork and communication to impact patient safety culture, aligned with the AHA’s Patient Safety Initiative
- Highlight successful TeamSTEPPS implementations at UNC Hospitals and Northwell Health, demonstrating improvements in the culture of safety through data and storytelling
- Introduce AHA Team Training’s offerings—including member resources, regional trainings, and customized Advisory Services—to showcase how organizations can enhance teamwork and patient safety
Speakers:
- Chris DeRienzo, MD
Senior Vice President, Chief Physician Executive, ºÚÁÏÕýÄÜÁ¿ Association - Rhonda Fischer, BSN, RN
Team Training Clinical Program Lead, ºÚÁÏÕýÄÜÁ¿ Association - Lauren Schiff, MD
Associate Chief Medical Officer for Quality and Patient Safety, UNC Medical Center - Cristie Dangerfield, MSN, RN
Patient Safety Officer, UNC Medical Center - Denise Mazzapica, MSN, RN
Manager, Nursing Initiatives, Northwell Health - Theresa Dillman, DNP, MSN, MHA, RN
Vice President and Chief Nursing Officer, Plainview and Syosset Hospitals, Northwell Health
Continuing Education:
Participants will earn 1.00 Joint Accreditation credit hour for this webinar by completing all CE requirements. CE credit is provided by Duke University Health System Clinical Education & Professional Development. They are accredited by the American Nurses Credentialing Center (ANCC), the Accreditation Council for Pharmacy Education (ACPE) and the Accreditation Council for Continuing Medical Education (ACCME).
In order to qualify for credit, you must have an active Duke OneLink Account and watch the webinar live. If you do not have a Duke OneLink account, please follow these directions to set up your account and confirm your mobile number (both steps are required). Please note this is a one-time set-up and you may use your account for all future AHA Team Training webinars.