AHA Leadership Scan / en Wed, 21 May 2025 20:09:26 -0500 Wed, 30 Oct 24 08:48:58 -0500 Navigating the Rising Tide of Violence: Ensuring Safety in Health Care Environments Dec 12 /education-events/navigating-rising-tide-violence-ensuring-safety-health-care-environments <p><em><strong>AHA Leadership Scan: A Series of Virtual Panel Discussions</strong></em></p><p><strong>Navigating the Rising Tide of Violence: Ensuring Safety in Health Care Environments </strong><br><em>Updating your strategies to protect health care workers  </em></p><p><strong>Thursday, Dec. 12, 2024 </strong><br><em>1 - 2 p.m. Eastern; noon - 1 p.m.鈥疌entral;鈥�10 - 11 a.m. Pacific </em>   </p><div class="webreplay"> .webreplay{ border: solid 2px #777; padding: 15px 5px; margin: 0 0 10px 15px; } @media (min-width:360px){ .webreplay{ min-width: 290px; float: right; } } <h2 class="text-align-center"><small>On-demand Webinar</small></h2> MktoForms2.loadForm("//sponsors.aha.org", "710-ZLL-651", 4247);</div><p>Health care and social services experience the highest rates of injuries caused by workplace violence, according to the Department of Labor, jeopardizing their ability to care for their communities.  </p><p>Hospitals and health system teams experienced violence well before the pandemic, from bullying and incivility to active shooters, intimate partner violence, homicides and suicides. The compounding trauma of the pandemic and violence against health care workers by patients, family members and visitors has heightened the need to create a safer workplace and a more resilient workforce.  </p><p>What does all this mean to your organization and how can you respond effectively to ensure the safety and security of your workforce?  </p><p>Join leaders in security and health care for a panel discussion on the increasing prevalence of workplace violence in health care settings. The panel will explore critical topics including the rise in violence, how to distinguish between violent and uncomfortable interactions, and the impact these incidents have on safety. Learn proven violence prevention techniques and discover strategies for building trust in safety protocols.</p><h3><small class="sm"><strong>Attendees Will Learn:</strong></small></h3><ul><li>To identify and respond to workplace violence threats inside and outside facility walls. </li><li>The difference between violence and uncomfortable interactions and how each relates to safety. </li><li>How to build trust in health care settings, including home care services to improve the safety of health care workers. </li><li>How to implement best practices in violence prevention techniques and reporting on increased workplace violence incidents.</li></ul><h3><small class="sm">Speakers:</small></h3><p>Betty Jo Rocchio, DNP, RN, CRNA, CENP, EBP-C <br><em>Executive Vice President and Chief Nurse Executive</em><br><strong>Advocate Health</strong></p><div><p lang="EN-US" lang="EN-US" paraid="2018905445" paraeid="{8c46086d-b5be-4ec6-890c-1e5d964c976f}{81}">Jason P. Stopyra, MD, MS <br><em>Enterprise Group VP, Public Safety & Emergency Management</em><br><em>Enterprise Director, Workplace Violence Mitigation</em><br><em>Professor, Department of Emergency Medicine</em><br><strong>Advocate Health </strong></p></div><p>Eric Sean Clay, MBA, MSc, CHPA, CPP, PSP, PCI <br><em>Vice President of Security Services, </em><strong>Memorial Hermann Health System </strong><br><em>President</em>, <strong>International Association for Healthcare Security and Safety  </strong></p><p>Jason J. Grellner  <br><em>Vice President and Head of Healthcare </em> <br><strong>Evolv Technology  </strong></p><p><strong>AHA Moderator:</strong></p><p>Jordan Steiger <br><em>Senior Program Manager of Clinical Affairs and Workforce </em><br><strong>The 黑料正能量 Association</strong></p><p><br>By attending the AHA Leadership virtual panel discussion "Navigating the Rising Tide of Violence: Ensuring Safety in Health Care Environments" offered by the AHA, participants may earn up to <strong>1 ACHE Qualified Education Hour </strong>toward initial certification or recertification of the Fellow of the American College of Healthcare Executives (FACHE) designation.  </p> Wed, 30 Oct 2024 08:48:58 -0500 AHA Leadership Scan Managing the Workforce with AI /education-events/managing-workforce-ai <p><em><strong>AHA Leadership Scan: A Series of Virtual Panel Discussions</strong></em></p><p><strong>Managing the Workforce with AI</strong> <br><em>Best practices to reduce administrative burden, cut costs, save time and increase engagement</em></p><p><strong>Thursday, October 24, 2024 </strong><br><em>1 - 2 p.m. Eastern; noon - 1 p.m.鈥疌entral;鈥�10 - 11 a.m. Pacific  </em></p><div class="webreplay"> .webreplay{ border: solid 2px #777; padding: 15px 5px; margin: 0 0 10px 15px; } @media (min-width:360px){ .webreplay{ min-width: 290px; float: right; } } <h2 class="text-align-center"><small>On-demand Webinar</small></h2> MktoForms2.loadForm("//sponsors.aha.org", "710-ZLL-651", 4159);</div><p>Artificial intelligence (AI) has incredible potential to reshape how health care is delivered and the ways caregivers spend their time. As health care leaders are faced with workforce management challenges, adopting and leaning in on AI capabilities can help reduce and improve some of their most pressing workforce issues and help improve staff satisfaction and patient outcomes.</p><p>AI can automate routine administrative tasks like patient registration, billing and documentation, freeing up clinicians鈥� time to provide direct patient care. AI capabilities also can help leaders make more informed decisions by leveraging historical data to predict patient admissions, forecast peak periods and determine optimal resource allocation to manage workforce constraints.  </p><p>All these benefits, however, are predicated on overcoming common barriers to AI adoption, such as:</p><ul><li>Providing access to high-quality data.</li><li>Prioritizing use cases that will drive quick wins, efficiency gains and improved quality and safety.</li><li>Bridging divides between clinical and information technology teams.</li><li>Building trust with health care professionals, patients and families.</li><li>Creating effective training and change management programs to overcome staff resistance.</li></ul><p>Join this thought-provoking discussion led by a panel of clinical and technology experts with demonstrated success in assessing, implementing, integrating and adopting AI workforce management capabilities. Our presenters will share case studies, success stories and best practices to guide your health care organization.</p><h3><small class="sm">Attendees Will Learn: </small><strong> </strong></h3><ul><li>How to identify and implement strategic approaches to advance the best-use cases in workforce management that leverage AI enhanced tools.</li><li>How to automate processes and enhance staff engagement and productivity with scalable, enterprise solutions.</li><li>Insights into rigorous evaluation processes, lessons learned and how to navigate today鈥檚 AI landscape.</li><li>Various AI tools that can reduce administrative burden and stress on clinicians, and how to engage clinical leaders in this discussion.</li></ul><h3><small class="sm">Speakers:</small></h3><p>Allison Morin, MSN, RN, NI-BC <br><em>Chief Nursing Informatics Officer </em><br><strong>symplr</strong></p><div><p paraid="1245267311" paraeid="{3dc09f7a-733a-49b6-997a-3d8bfb39785e}{54}">Tammy Lundstrom, MD <br><em>Senior Vice President and Chief Medical Officer </em><br><strong>Trinity Health </strong></p></div><div><p paraid="466933895" paraeid="{3dc09f7a-733a-49b6-997a-3d8bfb39785e}{74}">Jason Golbin, DO, MBA, MS <br><em>Chief Medical Officer </em><br><strong>Catholic Health, Catholic Health Services of Long Island </strong></p></div><div><p lang="EN-US" lang="EN-US" paraid="6525267" paraeid="{4c52677a-f8df-4bb4-a880-02ad3abc84f0}{80}">Patricia J. Mook DNP, RN, NEA-BC, CAVRN, FAONL<br><em>Senior Vice President, Enterprise Nursing Operations, Education and Professional Development</em><br><strong>Advocate Health </strong></p></div><h3><small class="sm">AHA Moderator:</small></h3><p>Robyn Begley <br><em>CEO</em>, <strong>American Organization for Nursing Leadership (AONL)</strong> and <br><em>Chief Nursing Officer, Senior Vice President of Workforce </em><br><strong>The 黑料正能量 Association</strong> <br><br>By attending the AHA Leadership virtual panel discussion "Managing the Workforce with AI" offered by the AHA, participants may earn up to <strong>1 ACHE Qualified Education Hour </strong>toward initial certification or recertification of the Fellow of the American College of Healthcare Executives (FACHE) designation. </p> Fri, 13 Sep 2024 11:12:42 -0500 AHA Leadership Scan Navigating the Health Care Cybersecurity Storm: Strategies for Resilience and Risk Reduction /education-events/navigating-health-care-cybersecurity-storm-strategies-resilience-and-risk-reduction <p><em><strong>AHA Leadership Scan: A Series of Virtual Panel Discussions</strong></em></p><p><strong>Navigating the Health Care Cybersecurity Storm: Strategies for Resilience and Risk Reduction </strong><br><em>Tech leaders share impactful strategies to reduce risk</em></p><p><strong>Thursday, September 26, 2024 </strong><br><em>1 - 2 p.m. Eastern; noon - 1 p.m.鈥疌entral;鈥�10 - 11 a.m. Pacific  </em> <br> </p><div class="webreplay"> .webreplay{ border: solid 2px #777; padding: 15px 5px; margin: 0 0 10px 15px; } @media (min-width:360px){ .webreplay{ min-width: 290px; float: right; } } <h2 class="text-align-center"><small>On-demand Webinar</small></h2> MktoForms2.loadForm("//sponsors.aha.org", "710-ZLL-651", 4043);</div><p><br>The health care sector is being broadsided by cyberattacks on all fronts, impacting everything from patient care to critical supplies, finances, patient data and more. Today鈥檚 complex and rapidly evolving cyberthreat landscape demands that health care leaders and executives adopt impactful cybersecurity strategies to reduce risk across all operational areas.  </p><p> </p><p>Join us for a deep-dive discussion among top health care field leaders and executives on these issues and how to maintain continuity of care during the critical first 30 days after a cybersecurity breach. Our panel will address:</p><p><strong>Current cybercrime threats and challenges.</strong> Learn what data give cybercriminals the strongest leverage for financial and political gain and why they increasingly are targeting the supply chain. Explore how adversaries are using artificial intelligence in credential-based attacks and why hospital staffs are vulnerable to unintentional insider threats.</p><p><strong>Prioritizing and funding cybersecurity initiatives.</strong> Examine the long-term repercussions of underinvestment in cybersecurity and how to prioritize investments to eliminate technical debt and address vulnerabilities. Learn key considerations for balancing investments in new technologies versus existing systems.</p><p><strong>Risk-assessment considerations in mergers and acquisitions (M&A).</strong> Identify key cybersecurity considerations during the due-diligence phase of health care M&As. Explore how to ensure seamless and secure systems integration during M&A transitions.</p><p><strong>Cyber resilience and recovery.</strong> Assess your organization鈥檚 cyber resilience level and ability to recover from an attack. Learn best practices to ensure quick recovery with minimal disruption after a cyberattack.</p><h3><small class="sm">Learning objectives:</small></h3><ul><li>To identify cybersecurity threats to hospitals and health systems and develop comprehensive response strategies.</li><li>To develop priorities and ensure proper funding for cybersecurity initiatives.</li><li>To proactively address cybersecurity risk considerations before, during and after a merger or acquisition.</li><li>To benefit from the collective insights of front-line technology leaders who have successfully responded to cyberthreats.</li><li>To build greater organizational resiliency to minimize disruption from a cyberattack and speed recovery.</li></ul><h3><small class="sm">Session Panelists:  </small></h3><div><div><p paraid="1674947820" paraeid="{7b3feff9-f7cb-4f01-a9fc-9e13a0c72bf6}{206}">Less Stoltenberg, CPA, CISSP  <br><em>Vice President and Chief Cybersecurity Officer/CISO </em><br><strong>The University of Texas MD Anderson Cancer Center </strong></p><p paraid="1262521846" paraeid="{7b3feff9-f7cb-4f01-a9fc-9e13a0c72bf6}{216}">Sunil Dadlani <br><em>EVP, Chief Information & Digital Transformation Officer </em><br><strong>Atlantic Health System </strong></p></div><p paraid="696272232" paraeid="{bf886abc-0e94-481c-87bd-9f0b42ca031a}{109}">Adam Zoller <br><em>Chief Information Security Officer </em><br><strong>Providence  </strong> </p></div><div><p paraid="1693205562" paraeid="{bf886abc-0e94-481c-87bd-9f0b42ca031a}{133}">Kelly Summers <br><em>Consultant 鈥� Interim SVP and Chief Information Officer </em><br><strong>Valleywise Health</strong></p></div><p>Amit Gaur <br><em>Managing Director and Health Security Lead </em><br><strong>Accenture</strong></p><h3><small class="sm">AHA Moderator:  </small></h3><p>John Riggi   <br><em>National Advisor for Cybersecurity and Risk</em>   <br><strong>The 黑料正能量 Association</strong></p><p>By attending the AHA Leadership virtual panel discussion "Navigating the Health Care Cybersecurity Storm: Strategies for Resilience and Risk Reduction" offered by the AHA, participants may earn up to <strong>1 ACHE Qualified Education Hour </strong>toward initial certification or recertification of the Fellow of the American College of Healthcare Executives (FACHE) designation. <br> </p> Fri, 16 Aug 2024 13:50:12 -0500 AHA Leadership Scan When Disaster Strikes: How to Maintain Continuity of Care /education-events/when-disaster-strikes-how-maintain-continuity-care <p><em><strong>AHA Leadership Scan: A Series of Virtual Panel Discussions</strong></em></p><p><strong>When Disaster Strikes: How to Maintain Continuity of Care  </strong><br><em>What it takes to continue safe care delivery during times of crisis</em></p><p><strong>Wednesday, July 10, 2024 </strong><br><em>1 - 2 p.m. Eastern; noon - 1 p.m.鈥疌entral;鈥�10 - 11 a.m. Pacific  </em></p><div class="webreplay"> .webreplay{ border: solid 2px #777; padding: 15px 5px; margin: 0 0 10px 15px; } @media (min-width:360px){ .webreplay{ min-width: 290px; float: right; } } <h2 class="text-align-center"><small>On-demand Webinar</small></h2> MktoForms2.loadForm("//sponsors.aha.org", "710-ZLL-651", 3934);</div><p>Hurricanes, earthquakes, wildfires and other events of nature occur with little-to-no warning. During these natural disasters, communities continue to depend on hospitals for care. Regardless of these uncontrollable events, hospitals must remain a beacon of hope, and this comes with emergency preparedness.</p><p>How provider organizations prepare for and respond to these often-overwhelming threats to clinical care will largely determine whether that beacon continues to shine.</p><p>Continuity of hospital services demands strategies that create resilience and allow clinical services and overall hospital operations to remain on track amid potential obstacles.</p><p>Join us as we discuss what it takes to succeed in these moments of truth. Our panel of health care leaders will share insights and tactics that helped their organizations respond effectively during some of the nation鈥檚 most challenging disasters.</p><p><strong>Learning Objectives</strong></p><ul><li>To define what it takes to build a culture of preparedness.</li><li>To assess threats to continuity of clinical operations during disasters.</li><li>To define key elements of an operations continuity plan.</li><li>To share insights on how to problem solve in real time during a crisis. <br> </li></ul><p><strong>Panelists: </strong><br><br>Scott Nygaard, MD <br><em>Chief Operating Officer  </em><br><strong>Lee Health  </strong></p><p>Randy S. Rogers <br><em>Chief Executive Officer  </em><br><strong>UCI Health -</strong> <strong>Fountain Valley Hospital</strong></p><p>Leo Penzi, MD <br><em>Executive Vice President & Chief Medical Officer </em><br><strong>North American Partners in Anesthesia (NAPA)</strong></p><div><p paraid="1259540978" paraeid="{b3b5d6cb-74c8-4df8-8fd2-d0ca9a2975ba}{78}"><strong>AHA Moderator: </strong></p></div><div><p paraid="1499563638" paraeid="{b019a80b-8fbc-44fb-88c0-5c2e1823fc76}{186}">Lori Wightman, DNP, MSN, RN, NEA-BC, PCC, FAONL <br><em>Senior Director</em>, <strong>AONL Professional Practice </strong><br><strong>The 黑料正能量 Association </strong></p></div><p>By attending the AHA Leadership virtual panel discussion "When Disaster Strikes: How to Maintain Continuity of Care" offered by the AHA, participants may earn up to <strong>1 ACHE Qualified Education Hour</strong> toward initial certification or recertification of the Fellow of the American College of Healthcare Executives (FACHE) designation. </p> Thu, 16 May 2024 15:14:48 -0500 AHA Leadership Scan Revolutionizing Revenue Cycle Management Efficiency with Artificial Intelligence /education-events/revolutionizing-revenue-cycle-management-efficiency-artificial-intelligence <p><em><strong>AHA Leadership Scan: A Series of Virtual Panel Discussions</strong></em></p><p><strong>Revolutionizing Revenue Cycle Management Efficiency with Artificial Intelligence   </strong><br><em>Addressing the Impact of Workforce Constraints Across Critical Revenue Areas  </em></p><p><strong>Thursday, June 27, 2024 </strong><br><em>1 - 2 p.m. Eastern; noon - 1 p.m.鈥疌entral;鈥�10 - 11 a.m. Pacific </em></p><div class="webreplay"> .webreplay{ border: solid 2px #777; padding: 15px 5px; margin: 0 0 10px 15px; } @media (min-width:360px){ .webreplay{ min-width: 290px; float: right; } } <h2 class="text-align-center"><small>On-demand Webinar</small></h2> MktoForms2.loadForm("//sponsors.aha.org", "710-ZLL-651", 3913);</div><p>In the intricate landscape of health care, payer denials pose a significant challenge for providers. In recent years, denial rates have risen, partly due to payers鈥� use of artificial intelligence (AI) and provider workforce constraints to help mitigate denials. With the click of a button, dozens of claims can be denied 鈥� not from a comprehensive medical review process but from insurance plans incorporating their own set of algorithms.</p><p>But providers can also use AI and automation to play a pivotal role in denial prevention, management and recovery by streamlining processes, reducing errors and enhancing efficiency.</p><p>Join this panel discussion to learn how AI technology solutions can help provider organizations overcome staffing challenges in critical revenue cycle management (RCM) areas to respond more efficiently and effectively to payer denials. <br><br><strong>Attendees Will Learn:</strong></p><ul><li>How to address key challenges in revenue cycle management (RCM) operations.</li><li>To Identify the specific areas of the revenue cycle most impacted by staff shortages and how to overcome administrative burdens.</li><li>How payers are using AI in review processes to challenge claims and how provider organizations can leverage AI to respond to challenges.</li><li>How AI technology can help health care providers respond to staffing shortages in RCM and reduce manual intervention.</li></ul><p><strong>Session Panelists:  </strong></p><p>Michael R. Souza <br><em>Chief Executive Officer </em><br><strong>Landmark Medical Center & The Rehabilitation Hospital of Rhode Island</strong></p><p>Amy N. Assenmacher, RN, CRCR, FHFMA <br><em>SVP, Revenue Cycle</em> <br><strong>Corewell Health</strong></p><p>Jeff Mincher <br><em>SVP, Revenue Cycle </em><br><strong>Texas Health Resources</strong></p><p>Sarah Mendiola <br><em>VP of Revenue Cycle Operations</em> <br><strong>R1</strong></p><p>Ann-Sophie Stillson <br><em>Director, Rules & Contracts </em><br><strong>R1</strong></p><p><strong>AHA Moderator:</strong></p><p>Suzanna Hoppszallern <br><em>Senior Editor </em><br><strong>The 黑料正能量 Association </strong></p><p><br><em>By attending the AHA Leadership virtual panel discussion "Revolutionizing Revenue Cycle Management Efficiency with Artificial Intelligence" offered by the AHA, participants may earn up to <strong>1 ACHE Qualified Education Hour</strong> toward initial certification or recertification of the Fellow of the American College of Healthcare Executives (FACHE) designation. </em></p> Wed, 15 May 2024 10:42:58 -0500 AHA Leadership Scan Knock Out the Noise on Artificial Intelligence /education-events/knock-out-noise-artificial-intelligence <p><em><strong>AHA Leadership Scan: A Series of Virtual Panel Discussions</strong></em></p><p><strong>Knock Out the Noise on Artificial Intelligence </strong><br><em>How to Responsibly Leverage AI to Reinvent Health Care</em></p><div class="webreplay"> .webreplay{ border: solid 2px #777; padding: 15px 5px; margin: 0 0 10px 15px; } @media (min-width:360px){ .webreplay{ min-width: 290px; float: right; } } <h2 class="text-align-center"><small>On-demand Webinar</small></h2> MktoForms2.loadForm("//sponsors.aha.org", "710-ZLL-651", 3829);</div><p>The global state of artificial intelligence (AI) in health care is moving toward systemic reinvention, not just innovation. At the same time, health care finds itself in an unprecedented moment of strain. Enterprises are excited to experiment and transform, but they face serious risk of taking action without discipline or focus on measurable value.</p><p>Traditional AI such as robotic process automation (RPA) and predictive modeling has already heavily penetrated health systems, but never before has our generation experienced the speed of innovation driven by generative AI. We鈥檝e already seen generative AI (GenAI) reshape health care worker tasks, most notably in <a href="https://www.fiercehealthcare.com/health-tech/epic-nuance-build-out-more-gpt4-tools-ehrs-help-save-doctors-time">electronic health record (EHR) software integration of GPT-4 to generate patient chart summaries.  </a></p><p>As providers and health systems adopt AI, from traditional to generative, AI increasingly touches every part of the enterprise. This adoption comes with financial, legal and ethical implications. Responsible AI (RAI) in health care is evolving into a discipline to drive value against organizational goals, compliance, and trust within the context of AI. RAI is now a mechanism to drive value for patients, providers, and operators. Data literacy must be elevated and issues like security, bias, and trust should be considered at every step in the AI life cycle. And in the end, we can鈥檛 lose sight of ensuring that this technology is deployed with a human-centered approach.  </p><p>Join us as we take a deep dive on these topics with our panel of executive, clinical and administrative leaders who will talk about best practices, challenges and how we can usher in the future of health care together.</p><p><br><strong>Attendees Will Learn:</strong></p><ul><li>Acknowledge market forces shaping the health AI landscape:  <ul><li>Rapid innovation.  </li><li>Existing market challenges.  </li><li>Regulatory immaturity for AI.</li></ul></li><li>Evaluate how democratized access to GenAI is resulting in renewed calls for responsible AI and heightened standards of data/technology literacy.</li><li>Examine how leaders can 鈥渒nock out the noise鈥� to focus on core RAI priorities.  <ul><li>Value and return on investment.</li><li>Compliance, liability and reputational risk.  </li><li>Security, privacy and consent.  </li><li>Sustainability.</li><li>Trust, equity and bias.  </li><li>Adoption and AI usage.  </li></ul></li><li>Explore how health organizations can lay a foundation that enables value and durability as technology and regulatory requirements evolve.</li></ul><p> </p><p>By attending the AHA Leadership virtual panel discussion "Knock Out the Noise on Artificial Intelligence" offered by the AHA, participants may earn up to <strong>1 ACHE Qualified Education Hour</strong> toward initial certification or recertification of the Fellow of the American College of Healthcare Executives (FACHE) designation. </p> Tue, 02 Apr 2024 13:23:02 -0500 AHA Leadership Scan Optimizing the Patient Experience in a Digital World /education-events/optimizing-patient-experience-digital-world <p><em><strong>AHA Leadership Scan: A Series of Virtual Panel Discussions</strong></em></p><p><strong>Optimizing the Patient Experience in a Digital World </strong><br><em>How to leverage technology to better engage and educate consumers</em></p><p><strong>Wednesday, May 1, 2024 </strong><br><em>1 - 2 p.m. Eastern; noon - 1 p.m.鈥疌entral;鈥�10 - 11 a.m. Pacific   </em><br> </p><div class="webreplay"> .webreplay{ border: solid 2px #777; padding: 15px 5px; margin: 0 0 10px 15px; } @media (min-width:360px){ .webreplay{ min-width: 290px; float: right; } } <h2 class="text-align-center"><small>On-demand Webinar</small></h2> MktoForms2.loadForm("//sponsors.aha.org", "710-ZLL-651", 3827);</div><p><br>Patient interactions with their physicians are changing at every step along the health care journey 鈥� from pre-visit interactions to waiting rooms, exam rooms and even back-office conversations. Content that educates patients and improves overall experience with their physicians is foundational to evolving the patient journey.  </p><p> </p><p>How providers leverage digital health technologies at key moments of care can have a significant impact on how consumers view their health care providers and the level of trust they place in them.  </p><p>Patients are aware of how rapidly their options are expanding when it comes to obtaining information about all aspects of their care and who will be delivering it. So, it behooves all providers to be proactive in leading conversations with their patients wherever that communication takes place.</p><p>This Leadership Scan episode will explore the opportunities, value and business-line implications for optimizing the patient experience and how to leverage education via digital technologies to engage consumers better throughout their health care journeys.</p><p>This panel discussion will cover:</p><ul><li>How to tailor information to specific patient populations at each moment of care. </li><li>Ways to facilitate clear communication. </li><li>To increase patient comprehension and deliver a more tech-forward personalized patient experience. </li><li>How technology can drive measurable impact on patient behavior to improve outcomes.</li></ul><p> </p><h3><small class="sm">Session Panelists:</small></h3><p>Cynthia Salisbury, RN, MSN, CPHQ, CPPS, NEA-BC <br><em>Executive Director, Nursing Operations </em><br><strong>Providence</strong></p><p>Jill Mabry <br><em>VP, Patient Experience </em><br><strong>Novant</strong></p><p>Morgan Griffith <br><em>Chief Digital Product Officer </em><br><strong>Bon Secours Mercy Health</strong></p><p>Chris Martini <br><em>Chief Provider Officer</em> <br><strong>PatientPoint </strong> </p><h3><small class="sm">AHA Moderator:</small></h3><p>Elisa Arespacochaga, MBA <br><em>Vice President, Clinical Affairs and Workforce  </em><br><strong>The 黑料正能量 Association</strong> </p><p> </p><p><em>By attending the AHA Leadership virtual panel discussion Optimizing the Patient Experience in a Digital World offered by the AHA, participants may earn up to <strong>1 ACHE Qualified Education Hour </strong>toward initial certification or recertification of the Fellow of the American College of Healthcare Executives (FACHE) designation. </em></p> Mon, 25 Mar 2024 13:25:40 -0500 AHA Leadership Scan Solutions to Improve Shared Decision-Making and Informed Consent /education-events/solutions-improve-shared-decision-making-and-informed-consent <p><em><strong>AHA Leadership Scan: A Series of Virtual Panel Discussions</strong></em></p><p><strong>Solutions to Improve Shared Decision-Making and Informed Consent</strong>  <br><em>How to engage patients with evidence-based information and insights  </em></p><p><strong>Tuesday, December 12, 2023 </strong><br><em>1 - 2 p.m. Eastern; noon - 1 p.m.鈥疌entral;鈥�10 - 11 a.m. Pacific</em>   </p><div class="webreplay"> .webreplay{ border: solid 2px #777; padding: 15px 5px; margin: 0 0 10px 15px; } @media (min-width:360px){ .webreplay{ min-width: 290px; float: right; } } <h2 class="text-align-center"><small>On-demand Webinar</small></h2> MktoForms2.loadForm("//sponsors.aha.org", "710-ZLL-651", 3563);</div><p> </p><p>Individual surgical and preprocedural risk assessment enhances the patient care experience and outcomes by informing shared decision-making, strengthening the consent process and supporting clinical management. Additionally, shared decision-making is known to reduce the cost of care. These discussions among physicians and patients (including their family members or caregivers) form the bedrock of perioperative informed consent. </p><p>Instituting shared decision-making requires leadership involvement. Staff may need to be trained in what shared decision-making is and how to implement it. There also may be changes in staff assignments, workflow and resources that will need your guidance and approval. </p><p>The optimal decision considers evidence-based information about available options, the provider鈥檚 knowledge and experience and the patient鈥檚 values and preferences. </p><p>Nevertheless, the rate and quality of risk documentation needs to be improved, notes a study published in 2020 in Perioperative Medicine<sup>1 </sup>. </p><p>To truly engage patients in shared decision-making and provide proper informed consent, clinicians not only need the appropriate risk data, but they need to share it with patients and document these conversations. Implementing tools that can deliver insights into perioperative risk can enhance patient safety and the delivery of care. Lastly, where preference sensitive conditions exist, the use of validated decision aids should be part of the shared decision-making. </p><p>Join us as our panel explores ways to improve shared decision-making, how to implement it and what data and tools can deliver insights to assist in this process. </p><p><strong>Attendees Will Learn: </strong></p><ul><li>To share best practices on shared decision-making鈥檚 essential role in informed consent and pragmatic care. </li><li>To assess the impact of shared decision-making on the patient experience, clinical outcomes and cost of care. </li><li>To examine how social determinants of health impact informed consent and shared decision-making. </li><li>To understand considerations when implementing shared decision-making processes and tools, including the use of decision aids where preference-sensitive conditions exist. </li></ul><p><sup>1 </sup>https://perioperativemedicinejournal.biomedcentral.com/articles/10.1186/s13741-020-00156-2 </p><p> </p><p><strong>Session Panelists: </strong></p><p>Dan Handel, MD, MBA, MPH <br><em>Vice President / Chief Medical Officer, Central Area </em><br><strong>Atrium Health </strong></p><p>Steven Diaz, MD <br><em>Chief Medical Officer </em><br><strong>MaineGeneral Health </strong><br> <br>Mary Dale Peterson, MD, MSHCA, FACHE, FASA <br><em>Executive Vice President and Chief Operating Officer </em><br><strong>Driscoll Health System </strong><br><em>Past President </em>at the <strong>American Society of Anesthesiologists </strong></p><p>Joshua A Bloomstone, MD, MSc, FASA <br><em>Chief Medical Officer </em><br><strong>Envision Healthcare </strong><br> <br><strong>AHA Moderator:</strong> </p><p>Rhonda Fischer, RN  <br><em>Team Training Clinical Program Lead </em><br><strong>The 黑料正能量 Association </strong></p><p> </p><p>By attending the AHA Leadership virtual panel discussion "Solutions to Improve Shared Decision-Making and Informed Consent" offered by the AHA, participants may earn up to <strong>1 ACHE Qualified Education Hour</strong> toward initial certification or recertification of the Fellow of the American College of Healthcare Executives (FACHE) designation. </p><p> </p> Thu, 02 Nov 2023 09:25:42 -0500 AHA Leadership Scan Bringing a 鈥楽ystemness鈥� Focus to Quality, Safety, and Patient Experience /education-events/bringing-systemness-focus-quality-safety-and-patient-experience <p><em><strong>AHA Leadership Scan: A Series of Virtual Panel Discussions</strong></em></p> <p><strong>Bringing a 鈥楽ystemness鈥� Focus to Quality, Safety, and Patient Experience </strong><br /> <em>How to drive repeatable improvement through uniformity and greater transparency </em></p> <p><strong>Thursday, December 7, 2023</strong> <br /> <em>1 - 2 p.m. Eastern; noon - 1 p.m.鈥疌entral;鈥�10 - 11 a.m. Pacific  </em> </p> <div class="webreplay"> .webreplay{ border: solid 2px #777; padding: 15px 5px; margin: 0 0 10px 15px; } @media (min-width:360px){ .webreplay{ min-width: 290px; float: right; } } <h2><small>On-demand Webinar</small></h2> MktoForms2.loadForm("//sponsors.aha.org", "710-ZLL-651", 3562); </div> <p>Resource-stretched health care organizations face significant challenges in the post-pandemic environment. Staffing shortages and the shifting financial landscape can make it difficult to drive continuous, repeatable improvement in quality, safety, and patient experience. </p> <p>The challenges are amplified across larger health systems striving to optimize performance, consistency, and efficiency across all areas of operations. Multiple operating models can result in different sets of metrics for outcomes, multiple points of contact, and a variety of delivery systems. </p> <p>Developing a 鈥渟ystemness鈥� approach to this situation can鈥痟elp efficiently align initiatives and maximize resources, resulting in greater uniformity and transparency. </p> <p>Join us as we explore the value of systemness approaches to these issues and why it is important to develop new ways of thinking to build trust with clinical teams that will drive powerful, lasting change. </p> <p><br /> <strong>Session Panelists: </strong></p> <p>Leo Penzi, MD <br /> <em>Executive Vice President & Chief Medical Officer </em><br /> <strong>North American Partners in Anesthesia (NAPA)  </strong></p> <p>Tom Peterson, MD, FAAP  <br /> <em>Chief Safety Officer </em><br /> <strong>Trinity Health </strong></p> <p>Brooke Buckley, MD, FACS <br /> <em>Chief Medical Officer </em><br /> <strong>Henry Ford Wyandotte Hospital </strong></p> <p><strong>AHA Moderator:  </strong></p> <p>Rhonda Fischer, RN   <br /> <em>Team Training Clinical Program Lead  </em><br /> <strong>The 黑料正能量 Association </strong></p> <p><em>By attending the AHA Leadership virtual panel discussion "Bringing a 鈥楽ystemness鈥� Focus to Quality, Safety, and Patient Experience" offered by the AHA, participants may earn up to <strong>1 ACHE Qualified Education Hour </strong>toward initial certification or recertification of the Fellow of the American College of Healthcare Executives (FACHE) designation. </em></p> Mon, 23 Oct 2023 13:35:13 -0500 AHA Leadership Scan Implementing a Proven Road Map to Drive Sustainable Growth /education-events/implementing-proven-road-map-drive-sustainable-growth <p><em><strong>AHA Leadership Scan: A Series of Virtual Panel Discussions </strong></em></p> <p><strong>Implementing a Proven Road Map to Drive Sustainable Growth  </strong><br /> <em>How to prioritize investments to achieve long-term stability </em></p> <p><strong>Wednesday, November 1, 2022   </strong><br /> <em>1 - 2 p.m. Eastern; noon - 1 p.m.鈥疌entral;鈥�10 - 11 a.m. Pacific  </em>  </p> <div class="webreplay"> .webreplay{ border: solid 2px #777; padding: 15px 5px; margin: 0 0 10px 15px; } @media (min-width:360px){ .webreplay{ min-width: 290px; float: right; } } <h2><small>On-demand Webinar</small></h2> MktoForms2.loadForm("//sponsors.aha.org", "710-ZLL-651", 3481); </div> <p paraeid="{7949a675-5a00-4804-b042-daa7fe4f2572}{8}" paraid="1974785047">Health care leaders face challenging decisions about where to focus resources and prioritize investments to drive sustainable growth. These decisions often get delayed as executives address post-pandemic challenges and put out operational fires to keep up with daily business, care delivery, workforce shortages and other issues. </p> <p paraeid="{7949a675-5a00-4804-b042-daa7fe4f2572}{46}" paraid="509363433">To break out of this cycle, health systems need to evolve past stabilization and survival mode to reinvention and growth mode. For financial leaders, this means gaining more awareness about clinical operations and a greater understanding of care delivery priorities. While C-suite and organizational leaders face many obstacles to transformation, three internal pressures stand out. </p> <ul role="list"> <li aria-setsize="-1" data-aria-level="1" data-aria-posinset="1" data-font="Symbol" data-leveltext="飩�" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":775,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"飩�","469777815":"hybridMultilevel"}" data-listid="2" role="listitem"> <p paraeid="{7949a675-5a00-4804-b042-daa7fe4f2572}{82}" paraid="1475113549">Lack of financial visibility across the entire organization. </p> </li> <li aria-setsize="-1" data-aria-level="1" data-aria-posinset="2" data-font="Symbol" data-leveltext="飩�" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":775,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"飩�","469777815":"hybridMultilevel"}" data-listid="2" role="listitem"> <p paraeid="{7949a675-5a00-4804-b042-daa7fe4f2572}{89}" paraid="1911317688">Lack of technical infrastructure. </p> </li> <li aria-setsize="-1" data-aria-level="1" data-aria-posinset="3" data-font="Symbol" data-leveltext="飩�" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":775,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"飩�","469777815":"hybridMultilevel"}" data-listid="2" role="listitem"> <p paraeid="{7949a675-5a00-4804-b042-daa7fe4f2572}{96}" paraid="1776150856">Inability to deliver clinical care programs that meet community needs. </p> </li> </ul> <p paraeid="{7949a675-5a00-4804-b042-daa7fe4f2572}{103}" paraid="973129957">Join us as we explore these issues with health system leaders who are successfully reinventing their care delivery methods as they continue to build a more sustainable operating model. Gain insights into greater visibility of cost structures, essential ways to involve clinicians in decision-making processes and effective management of the push-pull between cost pressures and workforce challenges. </p> <p paraeid="{7949a675-5a00-4804-b042-daa7fe4f2572}{103}" paraid="973129957"><strong>Attendees Will Learn:</strong></p> <ul role="list"> <li aria-setsize="-1" data-aria-level="1" data-aria-posinset="4" data-font="Symbol" data-leveltext="飩�" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"飩�","469777815":"hybridMultilevel"}" data-listid="3" role="listitem"> <p paraeid="{7949a675-5a00-4804-b042-daa7fe4f2572}{139}" paraid="1127156">Explore approaches to involve clinical leaders in reinventing new care models. </p> </li> <li aria-setsize="-1" data-aria-level="1" data-aria-posinset="5" data-font="Symbol" data-leveltext="飩�" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"飩�","469777815":"hybridMultilevel"}" data-listid="3" role="listitem"> <p paraeid="{7949a675-5a00-4804-b042-daa7fe4f2572}{152}" paraid="1903962840">Learn about investment approaches that provide system-wide financial visibility and that can help organizations self-fund new applications and growth aspirations </p> </li> </ul> <p><strong>Session Panelists: </strong></p> <p lang="EN-US" paraeid="{6054eb96-fe5f-43b8-8eae-6dfb92b739fd}{50}" paraid="481608204" lang="EN-US">Matthew E. Cox, MBA, CPA <br /> <em>Chief Financial Officer </em><br /> <strong>Corewell Health </strong><br />  <br /> Rachel Raymond<br /> <em>Chief Strategy Officer, Horizontals </em><br /> <strong>Ascension </strong></p> <p lang="EN-US" paraeid="{6054eb96-fe5f-43b8-8eae-6dfb92b739fd}{68}" paraid="625415645" lang="EN-US">James Dover, FACHE  <br /> <em>President and Chief Executive Officer </em><br /> <strong>Avera Health </strong></p> <p lang="EN-US" paraeid="{6054eb96-fe5f-43b8-8eae-6dfb92b739fd}{68}" paraid="625415645" lang="EN-US"><br /> Yianni Douros <br /> <em>Managing Director of Healthcare Strategy   </em><br /> <strong>Accenture </strong><br />  </p> <p lang="EN-US" paraeid="{6054eb96-fe5f-43b8-8eae-6dfb92b739fd}{86}" paraid="1814567473" lang="EN-US"><strong>AHA Moderator:</strong>  </p> <p lang="EN-US" paraeid="{6054eb96-fe5f-43b8-8eae-6dfb92b739fd}{104}" paraid="627518658" lang="EN-US">Doug Shaw <br /> <em>Senior Vice President, Business Development   </em><br /> <strong>The 黑料正能量 Association </strong></p> <p lang="EN-US" paraeid="{6054eb96-fe5f-43b8-8eae-6dfb92b739fd}{104}" paraid="627518658" lang="EN-US"> </p> <p><em>By attending the AHA Leadership virtual panel discussion "Implementing a Proven Road Map to Drive Sustainable Growth" offered by the AHA, participants may earn up to<strong>1 ACHE Qualified Education Hour </strong>toward initial certification or recertification of the Fellow of the American College of Healthcare Executives (FACHE) designation. </em></p> Tue, 26 Sep 2023 12:04:16 -0500 AHA Leadership Scan