/ en Wed, 30 Apr 2025 02:47:36 -0500 Tue, 10 Dec 24 16:49:32 -0600 /education-events/having-fun-while-enculturating-high-reliability-principles-zero-harm-jan-8 <div class="TTevent"> /* Forces the event Content Type to be 100% */ .container .row .col-md-8{ width: 100% } .event-registration-link a{ margin-left: auto; margin-right: auto; display: block; text-align: center; } .event-registration-link a.btn-block { max-width: 300px; } .TTevent h3{ color:#002855; } .TTeventBonus{ color:#9d2235; font-weight:700; font-style: italic; } .TTeventdate{ font-weight: 700; font-size: 18px; color: #555555bb; line-height: 20px; } .TTeventSponsor img{ max-height:100px; } <p class="TTeventdate">January 8, 2025</p><p>Kaiser Permanente (KP) has begun the journey to enculturate High Reliability Organization principles to decrease harm. Our challenge was to reach the entire KP community who knew little about HRO or its potential for improving staff engagement, decreasing patient and staff harm, and preventing financial and reputational loss. Our engagement vehicle is reminiscent of a virtual radio show where the message of HRO could be “broadcast” to those who have never heard of it. This presentation shows how a virtual radio show format can be used to spread culture change, connecting the dots between the HRO principles and daily operations. KP speakers share the fun of creating a broadcast along with challenges and learnings. In the first year of broadcasting, we reached over 700 unique listeners, and 91% of post-episode survey respondents reported "Yes, I've come away with something usable in my work". We will show you and your team how it can be done!</p><h4>Learning Objectives:</h4><ul><li>Understanding why health care needs to enculturate the principles of High Reliability Organizations to attain zero harm</li><li>Learn the connections between the principles of HRO and health care operations</li><li>Identify how a TEAMS or ZOOM meeting can be made into a personable, psychologically safe, entertaining and engaging format that can support systemic culture change</li></ul><div class="row"><div class="col-md-5"><h4>Speakers:</h4><ul><li><strong>Elaine Huggins, RN, MSN, CPHQ, Lean/Six Sigma Master Black Belt</strong><br><em>QSI Consultant VI, National HRO Consultant,</em> Kaiser Permanente</li><li><strong>Celine Gray, MBA, Lean/Six Sigma Black Belt, CPXP</strong><br><em>Senior Principal Consultant, National Care Experience,</em> Kaiser Permanente</li></ul><p class="text-align-center"><a class="btn btn-wide btn-primary" href="/system/files/media/file/2025/01/AHA_Team_Training_Webinar_Slides_Jan_2025.pdf" target="_blank">Download the slides</a></p> <div class="col-md-6"> <h4>SPONSORED BY:</h4> </div> <div class="col-md-6"> <p><a href="https://q-reviews.com/q-reviews/" target="_blank"><img alt="Quality Reviews logo" data-entity-type="" data-entity-uuid="" src="/sites/default/files/2021-01/Quality_Reviews_transparent_logo_200.png" /></a></p> </div> </div>--></div><div class="col-md-7"><div></div></div></div></div><div class="raw-html-embed"> <div data-embed-button="webform_embed" data-entity-embed-display="view_mode:webform.token" data-entity-type="webform" data-entity-uuid="0b43a680-6f37-4d3f-9bf9-4cd6c7c7ddc5" data-langcode="en" data-entity-embed-display-settings="[]" class="embedded-entity"> <div id="edit-processed-text" class="js-form-item form-item js-form-type-processed-text form-item- js-form-item- form-no-label"> <div class="TTwebinarHide"> .webform-submission-form { max-width: 700px; } .TTwebinarHide{ display:none } .event-content.panel .TTwebinarHide { display:block; background-color: #fff; padding: 15px 15px 15px 15px; border: solid 2px #307FE2; text-align: center; } <p><a href="/center/team-training">Team Training</a> offers a variety of webinars - view our <a href="/center/team-training/webinars">current offering(s)</a> or browse the <a href="/center/team-training/webinars/library">library</a>.</p> </div> </div> </div> </div> Tue, 10 Dec 2024 16:49:32 -0600 Employee Culture /member-knowledge-exchange/2024-02-29-/real-talk-challenging-misconceptions-contingent-nurse-staffing <div> </div>header.jumbotron {display:none} <div> /* center_body */ .center_body { /*margin-top:50px;*/ /* margin-bottom: 50px;*/ } .center_body h3 {} .center_body p { font-size: 16px } p.center_Intro { color: #002855; line-height: 1.2em; font-size: 30px; margin: 10px 0 25px 0; font-weight: 700; font-size: 2em; } @media (max-width:768px) { p.center_Intro { line-height: 1.2em; font-size: 23px; font-size: 1.45em; } } .center_body .center_Lead { color: #63666A; font-weight: 300; line-height: 1.4; font-size: 21px; } /* center_body // */ /* Banner_Title_Overlay_Bar */ .Banner_Title_Overlay_Bar { position: relative; display: block; overflow: hidden; max-width: 1170px; margin: 0px auto 25px auto; } .Banner_Title_Overlay_Bar h1 { position: absolute; bottom: 40px; color: #003087; background-color: rgba(255, 255, 255, .8); width: 100%; padding: 20px 40px; font-size: 3em; box-shadow: 0 3px 8px -5px rgba(0, 0, 0, .6); } @media (max-width:991px) { .Banner_Title_Overlay_Bar h1 { bottom: 0px; margin: 0px; font-size: 2.5em; } } @media (max-width:767px) { .Banner_Title_Overlay_Bar h1 { font-size: 2em; text-align: center; text-indent: 0px; padding: 10px 20px; } } @media (max-width:530px) { .Banner_Title_Overlay_Bar h1 { position: relative; background-color: #63666A22; } } /* Banner_Title_Overlay_Bar // */ <header class="Banner_Title_Overlay_Bar"><img src="/sites/default/files/2024-02/Ingenovis_NurseWorforceMgmt_1170x250.png" alt="Banner Image" width="1170" height="250"><div><h1>Strategies for Effective Contingent Nurse Workforce Management</h1></div></header>/* CntMenuSub */ .CntMenuSub{ margin:20px 0px; padding-bottom: 5px; color: #afb1b1; letter-spacing: 1.5px; font-weight: 400; font-size: .7em; } .CntMenuSub .CntMenuBar{ border-bottom: 1px solid lightblue; } .CntMenuSub .CntMenuBar a:after{ content: "|"; padding: 0 3px 0 6px; color: #555; } .CntMenuSub .CntMenuBar a:last-child:after{ content: ""; } .CntMenuSub .CntMenuSubHome, .CntMenuSub .CntMenuSubParent{ text-transform: uppercase; color: #555; opacity: .9; } .CntMenuSub .CntMenuSubParent{ } .CntMenuSub .CntMenuSubChild{ } .CntMenuSub .CntMenuSubCurrent{ opacity: .7; } .CntMenuSub .CntMenuSubHome:hover, .CntMenuSub .CntMenuSubParent:hover{ text-transform: uppercase; color: #d50032; } /* CntMenuSub // */ <div class="container CntMenuSub"><div class="col-md-1"> </div><div class="col-md-10 row CntMenuBar"><a class="CntMenuSubHome" href="/education-events/aha-virtual-executive-dialogues">AHA Knowledge Exchange</a> <span class="CntMenuSubChild" id="CntMenuSubChild">Strategies for Effective Contingent Nurse Workforce Management</span></div><div class="col-md-1"> </div></div><div class="row spacer"><div class="col-sm-3"><div><a href="#DownloadFile" target="_blank"><img src="/sites/default/files/2024-02/Ingenovis_NurseWorforceMgmt_cover_910x1220.jpg" alt="AHA Knowledge Exchange | Strategies for Effective Contingent Nurse Workforce Management" width="100%" height="100%"></a></div></div><div class="col-sm-9 center_body">.sponsortype { color: #9d2235; font-size: 1.5em; margin: 0px; font-weight: 700; } <p class="sponsortype">AHA Knowledge Exchange</p> Intro.............. </p> --> xxxxxx </p> --><h2>Building a healthier teamwork environment</h2><p>To offset the ongoing clinician shortage, hospital and health system leaders will leverage both permanent and temporary nurses to improve access to care, patient safety and care quality. Contingent nurses share the same credentials, experiences and goals of delivering the best care possible to patients and communities. At the same time, the time-limited nature of their work means that nursing and hospital leaders work through unique considerations in ensuring successful collaboration and integration of contingent staff with employed staff. This executive dialogue explores how hospital leaders are changing the culture of how contingent nurse staff are received and integrated into teams in a supportive environment to ensure the continuity of high-quality patient care and the efficient and effective delivery of service to their communities.</p><div class="row">@media (min-width:768px){ .EDsponsorFloat{ float:right; } } @media (max-width:767px){ .EDLinkFloat{ position:relative; left:27%; } .EDsponsorFloat { text-align:center } } <div class="col-sm-6"><a class="btn btn-wide btn-primary EDLinkFloat" href="#DownloadFile" title="AHA Knowledge Exchange | Strategies for Effective Contingent Nurse Workforce Management" data-view-context="top-level-view">Download the Report</a></div><div class="col-sm-6"><div class="EDsponsorFloat">Sponsored by: <a href="https://www.ingenovishealth.com/" target="_blank" rel="noopener nofollow"><img src="/sites/default/files/2024-02/Ingenovis_NurseWorforceMgmtLogo_Ingenovis_834x313.png" alt="Ingenovis Logo" width="100%" height="100%"></a></div></div></div></div></div>.sp_CTA5_holder { margin-top:0px; border-bottom: solid 1px #555; padding-bottom: 50px; } .sp_CTA5_holder_last { border-bottom: solid 0px #555; } .sp_CTA5_holder >div{ overflow: auto; } .sp_CTA5_holder ul { list-style: none; /* Remove default bullets */ padding-left: 0px; /*width: calc(100% - 15%);*/ /*margin: 50px auto 0;*/ margin:auto 50px; } .sp_CTA5_holder ul li{ margin-bottom:7px; line-height: 1.5em; font-size:16px; } .sp_CTA5_holder ul li::before { content: " "; font-size: 1em; margin-right: 10px; display: inline-block; height: 12px; background-color: #9d2235; width: 12px; position: relative; top: 0px; -webkit-transform: rotate(45deg); -moz-transform: rotate(45deg); -o-transform: rotate(45deg); } .sp_CTA5_holder ul li{ padding-left:23px; text-indent:-23px; } .body ol>li, .body ul>li{ font-size:16px: } .sp_CTA5_holder h2 { color: #002855; /*! line-height: 2em; */ font-size: 2.15em; margin: 0 0 15px 0; /*! font-size: 30px; */ } .sp_CTA5_holder h3 { /*color: #002855;*/ line-height: 1em; /*font-size: 1.5em;*/ margin-bottom: 25px; margin-top:5px; font-size: 28px; } .sp_CTA5_section{ margin-top: 25px } .sp_CTA5_ImgShadow { /*background-color:green;*/ /* just a visual */ text-align: center } .sp_CTA5_ImgShadow { padding-bottom:75px; /* must match the padding on the img*/ margin: 0px; } .sp_CTA5_ImgShadow img{ width: calc(100% - 35px - 15px); -webkit-box-shadow: 50px -75px 0px 0px rgba(185, 217, 235, 1); -moz-box-shadow: 50px -75px 0px 0px rgba(185, 217, 235, 1); box-shadow: 50px -75px 0px 0px rgba(185, 217, 235, 1); position: relative; top: 75px; max-width: 490px; } @media (max-width:990px){ .sp_CTA5_ImgShadow img{ max-width: 350px;} } @media (max-width:990px){ .sp_CTA5_ImgShadow { padding-bottom:75px; /* must match the padding on the img*/ margin: 0px; margin-right: 40px } } <div class="row spacer sp_CTA5_holder sp_CTA5_holder_last"><div class="col-md-12"><h3>7 success strategies for contingent nurse workforce planning and integration</h3><div class="sp_CTA5_section"><ul><li>Utilize agency staffing to avoid burning out current staff, provide needed relief and support, and accommodate work-life balance. Fill and augment specialized care gaps.</li><li>Pinpoint where contingent staff labor expense and expertise can be utilized to enhance capacity and access to care and patient safety and quality.</li><li>Communicate to staff and leadership how contingent workforce supports workforce planning needs.</li><li>Create a culture of inclusion for contingent nurses with a warm welcome and introduction to the team, onboarding and orientation to the culture and expectations, and assign a go-to point person.</li><li>Figure out the skills and strengths of your agency nurses so that they can bring those skills and strengths to their work unit.</li><li>Use a systems approach and consider a mix of external contingent nurses and an internal program of travel nurses throughout the health system.</li><li>Assess your available permanent workforce, the workload that they’re able to do, and then engage staffing agencies to help figure out a proactive, sustainable, contingent nurse workforce plan and budget.</li></ul></div></div></div><h2>Participants</h2>/* people */ .people { margin-top: 50px; } .people img:nth-child(1) { border-radius: 200px; -moz-border-radius: 200px; -webkit-border-radius: 200px; margin-bottom: 10px; max-width:200px; /* for Transformation Talks */ display:block; /* for Transformation Talks */ margin:auto; /* for Transformation Talks */ } .people img:nth-child(1):hover { opacity: .7 } @media (max-width:991px) { .people { margin: auto; } .people p { text-align: center } } .ci_profile { margin-bottom: 30px; display: block; text-align:center /* this is for the "Executive Dialogue" page */ } @media (max-width:991px) { .ci_profile { text-align: center } } .ci_profile p { margin: 0 0 7px 0 } .ci_profile_name { font-weight: 700; font-size: 20px; } p.ci_profile_name { font-size: 1.5em; line-height:1.2em; margin-top:10px } .ci_profile_title { font-style: italic; line-height: 1.3em } .ci_profile_company { font-size: 1em; } p.ci_profile_award { font-size: .8em; 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.rowEqual_768>[class*='col-'] { -ms-flex: 1; /* IE 10 */ flex: auto; width: calc((100% / 2) - 2px) /*Adjust % for the number per row, will override the bootstrap - Also needed for Safari*/; } } p.ci_profile_name { font-size: 1.5em; line-height:1.2em; margin-top:10px } .people .ci_profile_combined{ font-size:14px; line-height: 18px; } .people .ci_profile_combined span{ font-style: italic; } .people .ci_profile_combined:before{ content:""; border-bottom: solid 1px #55555522; display: block; clear: both; width: 85%; margin: 5PX auto 10px; } <div class="people"><div class="row rowEqual_768"><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2023-12/Adams_Winnie_300x300.jpg" alt="Winnie Adams" width="300" height="300"><p class="ci_profile_name">Winnie Adams, R.N., BSN, MSN, MBA</p><p class="ci_profile_title">Chief Nursing Officer</p><p class="ci_profile_company">Astria Sunnyside Hospital</p> profile_combined </p> <p class="ci_profile_award"> profile_award </p> <div 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src="/sites/default/files/2023-12/Siek_Terry_300x300.jpg" alt="Terry Siek" width="300" height="300"><p class="ci_profile_name">Terry Siek, R.N., MSN</p><p class="ci_profile_title">Chief Nursing Officer and Vice President for Patient Care</p><p class="ci_profile_company">HaysMed</p> profile_combined </p> <p class="ci_profile_award"> profile_award </p> <div class="ci_profile_social"> profile_social </div> --></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2023-12/Wilson_Shelly_300x300.jpg" alt="Shelley Wilson" width="300" height="300"><p class="ci_profile_name">Shelley Wilson, R.N., MSN</p><p class="ci_profile_title">Chief Nursing Officer</p><p class="ci_profile_company">Henry Community Health</p> profile_combined </p> <p class="ci_profile_award"> profile_award </p> <div class="ci_profile_social"> profile_social </div> --></div><div class="col-md-4 col-sm-6 ci_profile"><img src="/sites/default/files/2023-12/Begley_Robyn_300x300%20%281%29.jpg" alt="Robyn Begley" width="300" height="300"><p class="ci_profile_name">Moderator:<br>Robyn Begley, DNP, R.N., NEA-BC, FAAN</p><p class="ci_profile_title">Senior Vice President and Chief Nursing Officer, ���������� Association, and CEO, American Organization for Nursing Leadership</p><p class="ci_profile_company">���������� Association</p> profile_combined </p> <p class="ci_profile_award"> profile_award </p> <div class="ci_profile_social"> profile_social </div> --></div> <img alt="xxxxx" src="/sites/default/files/2021-11/profile_placeholder_300x300.jpg"> <p class="ci_profile_name"> profile_name </p> <p class="ci_profile_title"> profile_title </p> <p class="ci_profile_company"> profile_company </p> <p class="ci_profile_combined"> profile_combined </p> <p class="ci_profile_award"> profile_award </p> <div class="ci_profile_social"> profile_social </div> </div> --></div></div> Moderator </h2> <div class="people"> <div class="row rowEqual_768"> <div class="col-md-4 col-sm-6 ci_profile"> <img 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Exchange</a></div> </section> </div> </div></div> Wed, 28 Feb 2024 17:52:58 -0600 Employee Culture /sponsored-executive-dialogues/2022-11-30-/building-patient-centered-continuum-care-future <div> </div>header.jumbotron {display:none} <div> /* center_body */ .center_body { /*margin-top:50px;*/ /* margin-bottom: 50px;*/ } .center_body h3 {} .center_body p { font-size: 16px } p.center_Intro { color: #002855; line-height: 1.2em; font-size: 30px; margin: 10px 0 25px 0; font-weight: 700; font-size: 2em; } @media (max-width:768px) { p.center_Intro { line-height: 1.2em; font-size: 23px; font-size: 1.45em; } } .center_body .center_Lead { color: #63666A; font-weight: 300; line-height: 1.4; font-size: 21px; } /* center_body // */ /* Banner_Title_Overlay_Bar */ .Banner_Title_Overlay_Bar { position: relative; display: block; overflow: hidden; max-width: 1170px; margin: 0px auto 25px auto; } .Banner_Title_Overlay_Bar h1 { position: absolute; bottom: 40px; color: #003087; background-color: rgba(255, 255, 255, .8); width: 100%; padding: 20px 40px; font-size: 3em; box-shadow: 0 3px 8px -5px rgba(0, 0, 0, .6); } @media (max-width:991px) { .Banner_Title_Overlay_Bar h1 { bottom: 0px; margin: 0px; font-size: 2.5em; } } @media (max-width:767px) { .Banner_Title_Overlay_Bar h1 { font-size: 2em; text-align: center; text-indent: 0px; padding: 10px 20px; } } @media (max-width:530px) { .Banner_Title_Overlay_Bar h1 { position: relative; background-color: #63666A22; } } /* Banner_Title_Overlay_Bar // */ <header class="Banner_Title_Overlay_Bar"><img src="/sites/default/files/2022-11/DPRConstruction_1170x250_banner.png" alt="Banner Image" width="1170" height="250"><div><h1>Building the Patient-Centered Continuum of Care of the Future</h1></div></header>/* CntMenuSub */ .CntMenuSub{ margin:20px 0px; padding-bottom: 5px; color: #afb1b1; letter-spacing: 1.5px; font-weight: 400; font-size: .7em; } .CntMenuSub .CntMenuBar{ border-bottom: 1px solid lightblue; } .CntMenuSub .CntMenuBar a:after{ content: 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target="_blank"><img src="/sites/default/files/2022-11/DPRConstruction_coverimage_910x1220.jpg" alt="Executive Dialogue | Building The Patient-Centered Continuum Of Care Of The Future: Strategies to support the workforce and minimize patient care disruptions during construction" width="100%" height="100%"></a></div></div><div class="col-sm-9 center_body">.sponsortype { color: #9d2235; font-size: 1.5em; margin: 0px; font-weight: 700; } <p class="sponsortype">Executive Dialogue</p><h2>Strategies to support the workforce and minimize patient care disruptions during construction</h2><p>Health systems are expanding into the community with different models and making capital investments to elevate their capabilities to deliver patient care and better support their clinical care teams. These investments can serve as a change agent to address historic stressors in the environment of care, operational workflows and technology. However, deploying these capital projects often causes disruption to existing operations that can elevate stress for front-line workers if not carefully planned and executed. This executive dialogue examines strategies for health care organizations to engage and support their workforce during capital project developments and times of operational disruption.</p><div class="row">@media (min-width:768px){ .EDsponsorFloat{ float:right; } } @media (max-width:767px){ .EDLinkFloat{ position:relative; left:27%; } .EDsponsorFloat { text-align:center } } <div class="col-sm-6"><a class="btn btn-wide btn-primary EDLinkFloat" href="/system/files/media/file/2022/11/DPRConstruction_PatientCentered_ExeDialogue_113022.pdf" title="Executive Dialogue | Building The Patient-Centered Continuum Of Care Of The Future: Strategies to support the workforce and minimize patient care disruptions during construction" data-view-context="top-level-view">Download the Report</a></div><div class="col-sm-6"><div class="EDsponsorFloat"><strong>Sponsored by: </strong><a href="https://www.dpr.com/" target="_blank" rel="noopener nofollow"><img src="/sites/default/files/2022-11/DPRConstruction_transparent_logo_834x313.png" alt="DPR Logo" width="100%" height="100%"></a></div></div></div></div></div>.sp_CTA5_holder { margin-top:0px; border-bottom: solid 1px #555; padding-bottom: 50px; } .sp_CTA5_holder_last { border-bottom: solid 0px #555; } .sp_CTA5_holder >div{ overflow: auto; } .sp_CTA5_holder ul { list-style: none; /* Remove default bullets */ padding-left: 0px; /*width: calc(100% - 15%);*/ /*margin: 50px auto 0;*/ margin:auto 50px; } .sp_CTA5_holder ul li{ margin-bottom:7px; line-height: 1.5em; font-size:16px; } .sp_CTA5_holder ul li::before { content: " "; font-size: 1em; margin-right: 10px; display: inline-block; height: 12px; background-color: #9d2235; width: 12px; position: relative; top: 0px; -webkit-transform: rotate(45deg); -moz-transform: rotate(45deg); -o-transform: rotate(45deg); } .sp_CTA5_holder ul li{ padding-left:23px; text-indent:-23px; } .body ol>li, .body ul>li{ font-size:16px: } .sp_CTA5_holder h2 { color: #002855; /*! line-height: 2em; */ font-size: 2.15em; margin: 0 0 15px 0; /*! font-size: 30px; */ } .sp_CTA5_holder h3 { /*color: #002855;*/ line-height: 1em; /*font-size: 1.5em;*/ margin-bottom: 25px; margin-top:5px; font-size: 28px; } .sp_CTA5_section{ margin-top: 25px } .sp_CTA5_ImgShadow { /*background-color:green;*/ /* just a visual */ text-align: center } .sp_CTA5_ImgShadow { padding-bottom:75px; /* must match the padding on the img*/ margin: 0px; } .sp_CTA5_ImgShadow img{ width: calc(100% - 35px - 15px); -webkit-box-shadow: 50px -75px 0px 0px rgba(185, 217, 235, 1); -moz-box-shadow: 50px -75px 0px 0px rgba(185, 217, 235, 1); box-shadow: 50px -75px 0px 0px rgba(185, 217, 235, 1); position: relative; top: 75px; max-width: 490px; } @media (max-width:990px){ .sp_CTA5_ImgShadow img{ max-width: 350px;} } @media (max-width:990px){ .sp_CTA5_ImgShadow { padding-bottom:75px; /* must match the padding on the img*/ margin: 0px; margin-right: 40px } } <div class="row spacer sp_CTA5_holder sp_CTA5_holder_last"><div class="col-md-12"><h3>10 Best Practices to Engage and Support the Workforce during Capital Project Deployment</h3><div class="sp_CTA5_section"><ul><li><strong>Communicate Often </strong>Over communicate in facilitywide town hall meetings, visual displays, employee forums and newsletters.</li><li><strong>Staff Feedback </strong>Involve and solicit feedback from staff and the community throughout the planning process.</li><li><strong>Supportive Work Culture </strong>Celebrate the “why” behind the decision to make capital investments to improve the organization’s environment of care.</li><li><strong>Spiritual Health </strong>Provide for employees’ psychological and spiritual health through access to confidential resources and peer support groups.</li><li><strong>Sandbox Simulation </strong>Create a sandbox and, using simulation, build scenarios in that new space to determine the safest care model.</li><li><strong>Temporary Storage </strong>To minimize disruption during construction, provide storage space that is easily accessible for regularly used equipment and supplies.</li><li><strong>Integrated Product Teams </strong>Implement Integrated Product Teams to foster cross-functional collaboration and resolve issues efficiently and effectively.</li><li><strong>Stress Relievers </strong>Create respite rooms and outdoor spaces in which to relax with input from the clinical staff. Embed break areas in the units.</li><li><strong>Go Lean </strong>Use lean processes with performance improvement teams and clinicians to design the build-out to improve patient flow.</li><li><strong>Keep Staff Safe </strong>Ensure that security of staff and patients is a top priority. 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class="people"> <div class="row rowEqual_768"> <div class="col-md-4 col-sm-6 ci_profile"> <img alt="Suzanna Hoppszallern" src="/sites/default/files/2022-08/Hoppszallern_Suzanna_300x300.jpg"> <p class="ci_profile_name">Suzanna Hoppszallern</p> <p class="ci_profile_title">Senior Editor</p> <p class="ci_profile_company">���������� Association</p> </div> </div> </div>-->@media (min-width:768px){ .rowEqual_768 { display: -webkit-box; display: -webkit-flex; display: -ms-flexbox; display: flex; flex-wrap: wrap; } .rowEqual_768>[class*='col-'] { -ms-flex: 1; /* IE 10 */ flex: auto; width: calc(33.3% - 2px) /*Safari Fix*/; } } .center_callout_3invert { background-color: #f6f6f6; text-align: center; /*margin-bottom:25px;*/ margin-top:30px; } .center_callout_3invert h4 { color: #002855; line-height: 1.2em; font-size: 30px; margin: 10px 0 30px 0; } .center_callout_3invert h3 { margin: 25px 0 0 0; color: #555; font-size: .7em; text-transform: uppercase; font-weight: 400; letter-spacing: 3px; } .center_callout_3invert p{ font-size:16px; } <div class="row center_callout_3invert"><div class="col-md-1"> </div><div class="col-md-10"><h2>AHA Executive Dialogue Series</h2><p>Gain insights from the C-suite and health care leaders on the most pressing issues and transformational strategies.</p><p><a class="btn btn-wide btn-primary" href="/education-events/aha-virtual-executive-dialogues" data-view-context="top-level-view">Explore the Series</a> /* y-hr3 */ .y-hr3{ clear: both; } .y-hr3 div:nth-child(2) { border-top: solid 2px lightgrey; margin: 50px 0px; height: 0px } /* y-hr3 // */ </p><div class="row y-hr3"><div class="col-md-3"> </div><div class="col-md-6"> </div><div class="col-md-3"> </div></div></div><div class="col-md-1"> </div></div><div class="row"><h2>Latest Dialogues</h2><div class="feedEmbedImg">.feedEmbedImg .views-element-container { background-color: #f6f6f6;; padding: 20px } .feedEmbedImg .views-element-container h2{ margin-top:0px; color: } .feedEmbedImg .views-element-container .views-field.views-field-created{ color: } .feedEmbedImg .views-element-container .views-field.views-field-title a{ font-size: 20px; color:#002855 } .feedEmbedImg .views-element-container .views-field.views-field-body{ font-size: 16px; color:; } .feedEmbedImg .views-element-container .article.views-row { display: inline-block; transition: 1s; } .feedEmbedImg .views-element-container img{ float: left; margin-right:15px; max-width: 200px ; transition: 2s; } .feedEmbedImg .resource-block .resource-view .views-row:hover{ transform: scale(1.02); } .feedEmbedImg .resource-block .resource-view .views-row:hover img{ opacity: .6; transition: 1.5s; } .feedEmbedImg .resource-block .resource-view .views-row:hover a{ color:#307fe2; } .feedEmbedImg .feedEmbedImg .views-element-container .more-link{ font-size: 1.3em; text-align: right; } .feedEmbedImg .more-link{ text-align: right } @media (max-width:550px){ .feedEmbedImg .views-element-container img { float:unset; display: block; margin: 0 auto; max-width: 100% } .feedEmbedImg .views-field.views-field-created{ clear: both; margin-top:10px; } }  <div class="views-element-container"> <section class="top-level-view js-view-dom-id-8ecf617141205763d67bfb3c26369d5d3f1955be15cf2b767a007019be40e14e resource-block"> <div class="resource-wrapper"> <div class="resource-view"> <div class="article views-row"> <div class="views-field views-field-field-page-title-background"> <div class="field-content sed-thumb"> <a href="/member-knowledge-exchange/2024-12-11/resilient-health-system-operating-model" hreflang="en"><img loading="lazy" src="/sites/default/files/styles/small_200x200/public/2024-12/VED_Accenture_Governance_620x381.jpg?itok=viVBuq-l" width="200" height="123" alt="VED_Accenture_Governance_620x381-image" /> </a> </div> </div><div class="views-field views-field-created"> <span class="field-content"><time datetime="2024-12-10T16:11:13-06:00">Dec 10, 2024</time> </span> </div><div class="views-field views-field-title"> <span class="field-content"><a href="/member-knowledge-exchange/2024-12-11/resilient-health-system-operating-model" hreflang="en">The Resilient Health System Operating Model</a></span> </div><div class="views-field views-field-body"> <div class="field-content">Health system leaders are building a robust governance and resilient operating model to transform health care delivery models for the future.</div> </div></div> <div class="article views-row"> <div class="views-field views-field-field-page-title-background"> <div class="field-content sed-thumb"> <a href="/member-knowledge-exchange/2024-12-06/optimize-your-hospitals-revenue-cycle-efficient-patient-centered-operations" hreflang="en"><img loading="lazy" src="/sites/default/files/styles/small_200x200/public/2024-12/KnowEx_RI_RevenueCycle_620x381_rev1.jpg?itok=42C41VMq" width="200" height="123" alt="KnowEx_RI_RevenueCycle_620x381_rev1" /> </a> </div> </div><div class="views-field views-field-created"> <span class="field-content"><time datetime="2024-12-05T14:26:53-06:00">Dec 5, 2024</time> </span> </div><div class="views-field views-field-title"> <span class="field-content"><a href="/member-knowledge-exchange/2024-12-06/optimize-your-hospitals-revenue-cycle-efficient-patient-centered-operations" hreflang="en">Optimize Your Hospital’s Revenue Cycle for Efficient, Patient-Centered Operations</a></span> </div><div class="views-field views-field-body"> <div class="field-content">Optimizing hospital’s revenue cycle for efficient, patient-centered operations and enhancing critical KPIs using AI and robotic process automation.</div> </div></div> <div class="article views-row"> <div class="views-field views-field-field-page-title-background"> <div class="field-content sed-thumb"> <a href="/2024-11-14/empowering-patient-engagement-and-behavior-change-improve-health-and-reduce-disparities" hreflang="en"><img loading="lazy" src="/sites/default/files/styles/small_200x200/public/2024-11/VED_PatientPoint_Engagement_620x381.jpg?itok=dHKIfRK6" width="200" height="123" alt="PatientPoint_Engagement_620x381" /> </a> </div> </div><div class="views-field views-field-created"> <span class="field-content"><time datetime="2024-11-13T15:51:45-06:00">Nov 13, 2024</time> </span> </div><div class="views-field views-field-title"> <span class="field-content"><a href="/2024-11-14/empowering-patient-engagement-and-behavior-change-improve-health-and-reduce-disparities" hreflang="en">Empowering Patient Engagement and Behavior Change to Improve Health and Reduce Disparities</a></span> </div><div class="views-field views-field-body"> <div class="field-content">Empowering patient engagement and leveraging customized communication and education via digital technologies to improve health and reduce disparities.</div> </div></div> <div class="article views-row"> <div class="views-field views-field-field-page-title-background"> <div class="field-content sed-thumb"> <a href="/2024-10-30/aligning-payers-and-partners-value-based-care" hreflang="en"><img loading="lazy" src="/sites/default/files/styles/small_200x200/public/2024-10/KnowEx_CorroHealthh_Medicaid_620x381.jpg?itok=HS9Y48c8" width="200" height="123" alt="KnowEx_CorroHealth_Medicaid" /> </a> </div> </div><div class="views-field views-field-created"> <span class="field-content"><time datetime="2024-10-29T15:17:14-05:00">Oct 29, 2024</time> </span> </div><div class="views-field views-field-title"> <span class="field-content"><a href="/2024-10-30/aligning-payers-and-partners-value-based-care" hreflang="en">Aligning Payers and Partners for Value-based Care</a></span> </div><div class="views-field views-field-body"> <div class="field-content">As value-based care models grow, hospitals, providers and payers need to align goals and incentives to improve patient outcomes and reduce costs.</div> </div></div> <div class="article views-row"> <div class="views-field views-field-field-page-title-background"> <div class="field-content sed-thumb"> <a href="/2024-09-26/transforming-behavioral-health-journey" hreflang="en"><img loading="lazy" src="/sites/default/files/styles/small_200x200/public/2024-09/Iris-Telehealth-banner-620x381.jpg?itok=QQ9C-7Mp" width="200" height="123" alt="Iris-Telehealth-banner-620x381" /> </a> </div> </div><div class="views-field views-field-created"> <span class="field-content"><time datetime="2024-09-25T14:49:38-05:00">Sep 25, 2024</time> </span> </div><div class="views-field views-field-title"> <span class="field-content"><a href="/2024-09-26/transforming-behavioral-health-journey" hreflang="en">Transforming the Behavioral Health Journey</a></span> </div><div class="views-field views-field-body"> <div class="field-content">Transforming the behavioral health journey with strategic initiatives to build a sustainable and coordinated behavioral health services continuum.</div> </div></div> </div> </div> <div class="more-link"><a href="/aha-knowledge-exchange-archive">View All: AHA Knowledge Exchange</a></div> </section> </div> </div></div> Tue, 29 Nov 2022 13:52:02 -0600 Employee Culture /education-events/mission-and-vision-organization-assessments-and-actions-deep-culture-nov-9 <div class="TTevent"> /* Forces the event Content Type to be 100% */ .container .row .col-md-8{ width: 100% } .event-registration-link a{ margin-left: auto; margin-right: auto; display: block; text-align: center; } .event-registration-link a.btn-block { max-width: 300px; } .TTevent h3{ color:#002855; } .TTeventBonus{ color:#9d2235; font-weight:700; font-style: italic; } .TTeventdate{ font-weight: 700; font-size: 18px; color: #555555bb; line-height: 20px; } .TTeventSponsor img{ max-height:100px; } <p class="TTeventdate">November 9, 2022</p> <p>The Mission and Vision of your organization is not the culture. It is the tagline. Your organizational culture is your space's celebrations, food, stories, heroes, and villains. View this webinar to learn more about employing the assessment framework in your organization, and taking small sustainable actions towards creating a deep culture that will resonate with your employees. Your organization is different from the competition. Let those differences shine through.</p> <h4>Learning Objectives:</h4> <ul> <li>Learn what to look for on the walls and halls that develop a more vital understanding of the non-managerial culture</li> <li>Identify the similarities and differences between identity culture and organizational culture</li> <li>Select an organizational cultural goal that strikes a meaningful balance between mission and margin</li> </ul> <div class="row"> <div class="col-md-5"> <h4>Speaker:</h4> <ul> <li><strong>Heather Campbell Slutzky, MLS, CPXP</strong><br> <em>Founder and President,</em> Heather Slutzky, LLC</li> </ul> <p class="text-align-center"><a class="btn btn-wide btn-primary" href="/system/files/media/file/2022/11/AHA_Team_Training_Webinar_Slides_Nov_2022.pdf" target="_blank">Download the slides</a></p> <div class="col-md-6"> <h4>SPONSORED BY:</h4> </div> <div class="col-md-6"> <p><a href="https://q-reviews.com/q-reviews/" target="_blank"><img alt="Quality Reviews logo" data-entity-type="" data-entity-uuid="" src="/sites/default/files/2021-01/Quality_Reviews_transparent_logo_200.png" /></a></p> </div> </div>--></div> <div class="col-md-7"> <div></div> </div> </div> </div> <div data-embed-button="webform_embed" data-entity-embed-display="view_mode:webform.token" data-entity-type="webform" data-entity-uuid="0b43a680-6f37-4d3f-9bf9-4cd6c7c7ddc5" data-langcode="en" data-entity-embed-display-settings="[]" class="embedded-entity"> <div id="edit-processed-text--2" class="js-form-item form-item js-form-type-processed-text form-item- js-form-item- form-no-label"> <div class="TTwebinarHide"> .webform-submission-form { max-width: 700px; } .TTwebinarHide{ display:none } .event-content.panel .TTwebinarHide { display:block; background-color: #fff; padding: 15px 15px 15px 15px; border: solid 2px #307FE2; text-align: center; } <p><a href="/center/team-training">Team Training</a> offers a variety of webinars - view our <a href="/center/team-training/webinars">current offering(s)</a> or browse the <a href="/center/team-training/webinars/library">library</a>.</p> </div> </div> </div> Wed, 26 Oct 2022 06:25:18 -0500 Employee Culture /sponsored-executive-dialogues/2022-10-26-prioritizing-and-maximizing-well-being-health-care-workforce <div> </div>header.jumbotron {display:none} <div> /* center_body */ .center_body { /*margin-top:50px;*/ /* margin-bottom: 50px;*/ } .center_body h3 {} .center_body p { font-size: 16px } p.center_Intro { color: #002855; line-height: 1.2em; font-size: 30px; margin: 10px 0 25px 0; font-weight: 700; font-size: 2em; } @media (max-width:768px) { p.center_Intro { line-height: 1.2em; font-size: 23px; font-size: 1.45em; } } .center_body .center_Lead { color: #63666A; font-weight: 300; line-height: 1.4; font-size: 21px; } /* center_body // */ /* Banner_Title_Overlay_Bar */ .Banner_Title_Overlay_Bar { position: relative; display: block; overflow: hidden; max-width: 1170px; margin: 0px auto 25px auto; } .Banner_Title_Overlay_Bar h1 { position: absolute; bottom: 40px; color: #003087; background-color: rgba(255, 255, 255, .8); width: 100%; padding: 20px 40px; font-size: 3em; box-shadow: 0 3px 8px -5px rgba(0, 0, 0, .6); } @media (max-width:991px) { .Banner_Title_Overlay_Bar h1 { bottom: 0px; margin: 0px; font-size: 2.5em; } } @media (max-width:767px) { .Banner_Title_Overlay_Bar h1 { font-size: 2em; text-align: center; text-indent: 0px; padding: 10px 20px; } } @media (max-width:530px) { .Banner_Title_Overlay_Bar h1 { position: relative; background-color: #63666A22; } } /* Banner_Title_Overlay_Bar // */ <header class="Banner_Title_Overlay_Bar"><img src="/sites/default/files/2022-10/QuestDiagnostics_WellBeingHealthcare_banner_1170x250.png" alt="Banner Image" width="1170" height="250"><div><h1>Prioritizing and Maximizing Well-Being in the Health Care Workforce</h1></div></header>/* CntMenuSub */ .CntMenuSub{ margin:20px 0px; padding-bottom: 5px; color: #afb1b1; letter-spacing: 1.5px; font-weight: 400; font-size: .7em; } .CntMenuSub .CntMenuBar{ border-bottom: 1px solid lightblue; } .CntMenuSub .CntMenuBar a:after{ content: "|"; padding: 0 3px 0 6px; color: #555; } .CntMenuSub .CntMenuBar a:last-child:after{ content: ""; } .CntMenuSub .CntMenuSubHome, .CntMenuSub .CntMenuSubParent{ text-transform: uppercase; color: #555; opacity: .9; } .CntMenuSub .CntMenuSubParent{ } .CntMenuSub .CntMenuSubChild{ } .CntMenuSub .CntMenuSubCurrent{ opacity: .7; } .CntMenuSub .CntMenuSubHome:hover, .CntMenuSub .CntMenuSubParent:hover{ text-transform: uppercase; color: #d50032; } /* CntMenuSub // */ <div class="container CntMenuSub"><div class="col-md-1"> </div><div class="col-md-10 row CntMenuBar"><a class="CntMenuSubHome" href="/education-events/aha-virtual-executive-dialogues">Executive Dialogues</a> <span class="CntMenuSubChild" id="CntMenuSubChild">Prioritizing and Maximizing Well-Being in the Health Care Workforce</span></div><div class="col-md-1"> </div></div><div class="row spacer"><div class="col-sm-3"><div><a href="/system/files/media/file/2022/10/QuestDiagnostics_WellBeingHealthcare_dialogue_102722.pdf" target="_blank"><img src="/sites/default/files/2022-10/QuestDiagnostics_WellBeingHealthcare_cover_910x1220.jpg" alt="Executive Dialogue | Prioritizing and Maximizing Well-Being in the Health Care Workforce: Results-oriented strategies to support employee health and well-being" width="100%" height="100%"></a></div></div><div class="col-sm-9 center_body">.sponsortype { color: #9d2235; font-size: 1.5em; margin: 0px; font-weight: 700; } <p class="sponsortype">Executive Dialogue</p><h2>Results-oriented strategies to support employee health and well-being</h2><p>Severe staffing shortages and the COVID-19 pandemic are taking a substantial toll on employee health and well-being. Stress, trauma, burnout and behavioral health disorders among caregivers are at high levels. Faced with these workforce challenges, organizations are looking at ways to address the foundational problems undermining the ability of the health care workforce to be resilient and assure the future supply of health care professionals. Fostering employee well-being not only improves their health, it lowers burnout, reduces turnover and improves organizational resilience. This executive dialogue looks at how health leaders are being creative in prioritizing and maximizing well-being in the health care workforce.</p><div class="row">@media (min-width:768px){ .EDsponsorFloat{ float:right; } } @media (max-width:767px){ .EDLinkFloat{ position:relative; left:27%; } .EDsponsorFloat { text-align:center } } <div class="col-sm-6"><a class="btn btn-wide btn-primary EDLinkFloat" href="/system/files/media/file/2022/10/QuestDiagnostics_WellBeingHealthcare_dialogue_102722.pdf" title="Executive Dialogue | Prioritizing and Maximizing Well-Being in the Health Care Workforce: Results-oriented strategies to support employee health and well-being" data-view-context="top-level-view">Download the Report</a></div><div class="col-sm-6"><div class="EDsponsorFloat"><strong>Sponsored by: </strong><a href="https://www.questdiagnostics.com/business-solutions/hospitals-health-systems" target="_blank" rel="noopener nofollow"><img src="/sites/default/files/2022-05/Logo_Quest_Diagnostics_834x313.jpg" alt="Quest Logo" width="100%" height="100%"></a></div></div></div></div></div>.sp_CTA5_holder { margin-top:0px; border-bottom: solid 1px #555; padding-bottom: 50px; } .sp_CTA5_holder_last { border-bottom: solid 0px #555; } .sp_CTA5_holder >div{ overflow: auto; } .sp_CTA5_holder ul { list-style: none; /* Remove default bullets */ padding-left: 0px; /*width: calc(100% - 15%);*/ /*margin: 50px auto 0;*/ margin:auto 50px; } .sp_CTA5_holder ul li{ margin-bottom:7px; line-height: 1.5em; font-size:16px; } .sp_CTA5_holder ul li::before { content: " "; font-size: 1em; margin-right: 10px; display: inline-block; height: 12px; background-color: #9d2235; width: 12px; position: relative; top: 0px; -webkit-transform: rotate(45deg); -moz-transform: rotate(45deg); -o-transform: rotate(45deg); } .sp_CTA5_holder ul li{ padding-left:23px; text-indent:-23px; } .body ol>li, .body ul>li{ font-size:16px: } .sp_CTA5_holder h2 { color: #002855; /*! line-height: 2em; */ font-size: 2.15em; margin: 0 0 15px 0; /*! font-size: 30px; */ } .sp_CTA5_holder h3 { /*color: #002855;*/ line-height: 1em; /*font-size: 1.5em;*/ margin-bottom: 25px; margin-top:5px; font-size: 28px; } .sp_CTA5_section{ margin-top: 25px } .sp_CTA5_ImgShadow { /*background-color:green;*/ /* just a visual */ text-align: center } .sp_CTA5_ImgShadow { padding-bottom:75px; /* must match the padding on the img*/ margin: 0px; } .sp_CTA5_ImgShadow img{ width: calc(100% - 35px - 15px); -webkit-box-shadow: 50px -75px 0px 0px rgba(185, 217, 235, 1); -moz-box-shadow: 50px -75px 0px 0px rgba(185, 217, 235, 1); box-shadow: 50px -75px 0px 0px rgba(185, 217, 235, 1); position: relative; top: 75px; max-width: 490px; } @media (max-width:990px){ .sp_CTA5_ImgShadow img{ max-width: 350px;} } @media (max-width:990px){ .sp_CTA5_ImgShadow { padding-bottom:75px; /* must match the padding on the img*/ margin: 0px; margin-right: 40px } } <div class="row spacer sp_CTA5_holder sp_CTA5_holder_last"><div class="col-md-12"><h3>10 Ways Leaders Can Engage Employees and Improve Their Well-Being</h3><div class="sp_CTA5_section"><ul><li><strong>Listening Sessions </strong>Check in frequently and proactively with employees and remote workers on their needs.</li><li><strong>Executive Updates </strong>Keep board and other leaders informed of trends, solutions and the success of programs and challenges employees face.</li><li><strong>Supportive Work Culture </strong>Create a work culture in which employees can develop supportive relationships with their colleagues.</li><li><strong>Spiritual Health </strong>Provide for employees’ psychological and spiritual health through access to confidential resources and peer support groups.</li><li><strong>Leadership Training </strong>Train and encourage leaders and managers to destigmatize mental health.</li><li><strong>Safe Workplace Environment </strong>Develop an integrative approach to address physical and psychological safety in the workplace.</li><li><strong>Total 360˚ Approach </strong>Take care of the whole person by offering virtual primary care, child care, transportation and other resources to reduce stress.</li><li><strong>Promote Healthy Lifestyles </strong>Offer support for healthy lifestyles like classes, webinars and apps.</li><li><strong>Track Progress </strong>Invest in employee well-being screening and intervention programs, track employee engagement and monitor employee satisfaction.</li><li><strong>Shared Goals </strong>Refocus on the shared purpose and importance of the work.</li></ul></div></div></div><h2>Participants</h2>/* people */ .people { margin-top: 50px; 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class="ci_profile_company">���������� Association</p>profile_combined</p> <p class="ci_profile_award">profile_award</p> <div class="ci_profile_social">profile_social</div>--></div> <img alt="xxxxx" src="/sites/default/files/2021-11/profile_placeholder_300x300.jpg"> <p class="ci_profile_name">profile_name</p> <p class="ci_profile_title">profile_title</p> <p class="ci_profile_company">profile_company</p> <p class="ci_profile_combined">profile_combined</p> <p class="ci_profile_award">profile_award</p> <div class="ci_profile_social">profile_social</div> </div> --></div></div>Moderator</h2> <div class="people"> <div class="row rowEqual_768"> <div class="col-md-4 col-sm-6 ci_profile"> <img alt="Suzanna Hoppszallern" src="/sites/default/files/2022-08/Hoppszallern_Suzanna_300x300.jpg"> <p class="ci_profile_name">Suzanna Hoppszallern</p> <p class="ci_profile_title">Senior Editor</p> <p class="ci_profile_company">���������� Association</p> </div> </div> </div>-->@media (min-width:768px){ .rowEqual_768 { display: -webkit-box; display: -webkit-flex; display: -ms-flexbox; display: flex; flex-wrap: wrap; } .rowEqual_768>[class*='col-'] { -ms-flex: 1; /* IE 10 */ flex: auto; width: calc(33.3% - 2px) /*Safari Fix*/; } } .center_callout_3invert { background-color: #f6f6f6; text-align: center; /*margin-bottom:25px;*/ margin-top:30px; } .center_callout_3invert h4 { color: #002855; line-height: 1.2em; font-size: 30px; margin: 10px 0 30px 0; } .center_callout_3invert h3 { margin: 25px 0 0 0; color: #555; font-size: .7em; text-transform: uppercase; font-weight: 400; letter-spacing: 3px; } .center_callout_3invert p{ font-size:16px; } <div class="row center_callout_3invert"><div class="col-md-1"> </div><div class="col-md-10"><h2>AHA Executive Dialogue Series</h2><p>Gain insights from the C-suite and health care leaders on the most pressing issues and transformational strategies.</p><p><a class="btn btn-wide btn-primary" href="/education-events/aha-virtual-executive-dialogues" data-view-context="top-level-view">Explore the Series</a> /* y-hr3 */ .y-hr3{ clear: both; } .y-hr3 div:nth-child(2) { border-top: solid 2px lightgrey; margin: 50px 0px; height: 0px } /* y-hr3 // */ </p><div class="row y-hr3"><div class="col-md-3"> </div><div class="col-md-6"> </div><div class="col-md-3"> </div></div></div><div class="col-md-1"> </div></div><div class="row"><h2>Latest Dialogues</h2><div class="feedEmbedImg">.feedEmbedImg .views-element-container { background-color: #f6f6f6;; padding: 20px } .feedEmbedImg .views-element-container h2{ margin-top:0px; color: } .feedEmbedImg .views-element-container .views-field.views-field-created{ color: } .feedEmbedImg .views-element-container .views-field.views-field-title a{ font-size: 20px; color:#002855 } .feedEmbedImg .views-element-container .views-field.views-field-body{ font-size: 16px; color:; } .feedEmbedImg .views-element-container .article.views-row { display: inline-block; transition: 1s; } .feedEmbedImg .views-element-container img{ float: left; margin-right:15px; max-width: 200px ; transition: 2s; } .feedEmbedImg .resource-block .resource-view .views-row:hover{ transform: scale(1.02); } .feedEmbedImg .resource-block .resource-view .views-row:hover img{ opacity: .6; transition: 1.5s; } .feedEmbedImg .resource-block .resource-view .views-row:hover a{ color:#307fe2; } .feedEmbedImg .feedEmbedImg .views-element-container .more-link{ font-size: 1.3em; text-align: right; } .feedEmbedImg .more-link{ text-align: right } @media (max-width:550px){ .feedEmbedImg .views-element-container img { float:unset; display: block; margin: 0 auto; max-width: 100% } .feedEmbedImg .views-field.views-field-created{ clear: both; margin-top:10px; } }  <div class="views-element-container"> <section class="top-level-view js-view-dom-id-bb9d6c98384648f6fba2033a40f9ef10da62b3dc37ba97abf8f9dd074189a049 resource-block"> <div class="resource-wrapper"> <div class="resource-view"> <div class="article views-row"> <div 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models for the future.</div> </div></div> <div class="article views-row"> <div class="views-field views-field-field-page-title-background"> <div class="field-content sed-thumb"> <a href="/member-knowledge-exchange/2024-12-06/optimize-your-hospitals-revenue-cycle-efficient-patient-centered-operations" hreflang="en"><img loading="lazy" src="/sites/default/files/styles/small_200x200/public/2024-12/KnowEx_RI_RevenueCycle_620x381_rev1.jpg?itok=42C41VMq" width="200" height="123" alt="KnowEx_RI_RevenueCycle_620x381_rev1" /> </a> </div> </div><div class="views-field views-field-created"> <span class="field-content"><time datetime="2024-12-05T14:26:53-06:00">Dec 5, 2024</time> </span> </div><div class="views-field views-field-title"> <span class="field-content"><a href="/member-knowledge-exchange/2024-12-06/optimize-your-hospitals-revenue-cycle-efficient-patient-centered-operations" hreflang="en">Optimize Your Hospital’s Revenue Cycle for Efficient, Patient-Centered Operations</a></span> </div><div class="views-field views-field-body"> <div class="field-content">Optimizing hospital’s revenue cycle for efficient, patient-centered operations and enhancing critical KPIs using AI and robotic process automation.</div> </div></div> <div class="article views-row"> <div class="views-field views-field-field-page-title-background"> <div class="field-content sed-thumb"> <a href="/2024-11-14/empowering-patient-engagement-and-behavior-change-improve-health-and-reduce-disparities" hreflang="en"><img loading="lazy" src="/sites/default/files/styles/small_200x200/public/2024-11/VED_PatientPoint_Engagement_620x381.jpg?itok=dHKIfRK6" width="200" height="123" alt="PatientPoint_Engagement_620x381" /> </a> </div> </div><div class="views-field views-field-created"> <span class="field-content"><time datetime="2024-11-13T15:51:45-06:00">Nov 13, 2024</time> </span> </div><div class="views-field views-field-title"> <span class="field-content"><a href="/2024-11-14/empowering-patient-engagement-and-behavior-change-improve-health-and-reduce-disparities" hreflang="en">Empowering Patient Engagement and Behavior Change to Improve Health and Reduce Disparities</a></span> </div><div class="views-field views-field-body"> <div class="field-content">Empowering patient engagement and leveraging customized communication and education via digital technologies to improve health and reduce disparities.</div> </div></div> <div class="article views-row"> <div class="views-field views-field-field-page-title-background"> <div class="field-content sed-thumb"> <a href="/2024-10-30/aligning-payers-and-partners-value-based-care" hreflang="en"><img loading="lazy" src="/sites/default/files/styles/small_200x200/public/2024-10/KnowEx_CorroHealthh_Medicaid_620x381.jpg?itok=HS9Y48c8" width="200" height="123" alt="KnowEx_CorroHealth_Medicaid" /> </a> </div> </div><div class="views-field views-field-created"> <span class="field-content"><time datetime="2024-10-29T15:17:14-05:00">Oct 29, 2024</time> </span> </div><div class="views-field views-field-title"> <span class="field-content"><a href="/2024-10-30/aligning-payers-and-partners-value-based-care" hreflang="en">Aligning Payers and Partners for Value-based Care</a></span> </div><div class="views-field views-field-body"> <div class="field-content">As value-based care models grow, hospitals, providers and payers need to align goals and incentives to improve patient outcomes and reduce costs.</div> </div></div> <div class="article views-row"> <div class="views-field views-field-field-page-title-background"> <div class="field-content sed-thumb"> <a href="/2024-09-26/transforming-behavioral-health-journey" hreflang="en"><img loading="lazy" src="/sites/default/files/styles/small_200x200/public/2024-09/Iris-Telehealth-banner-620x381.jpg?itok=QQ9C-7Mp" width="200" height="123" alt="Iris-Telehealth-banner-620x381" /> </a> </div> </div><div class="views-field views-field-created"> <span class="field-content"><time datetime="2024-09-25T14:49:38-05:00">Sep 25, 2024</time> </span> </div><div class="views-field views-field-title"> <span class="field-content"><a href="/2024-09-26/transforming-behavioral-health-journey" hreflang="en">Transforming the Behavioral Health Journey</a></span> </div><div class="views-field views-field-body"> <div class="field-content">Transforming the behavioral health journey with strategic initiatives to build a sustainable and coordinated behavioral health services continuum.</div> </div></div> </div> </div> <div class="more-link"><a href="/aha-knowledge-exchange-archive">View All: AHA Knowledge Exchange</a></div> </section> </div> </div></div> Tue, 25 Oct 2022 17:47:13 -0500 Employee Culture /education-events/reimagining-culture-excellence <p><strong>Reimagining a Culture of Excellence </strong><br /> <em>Memorial Hermann Health System’s Innovative Workforce Approach </em></p> <div class="webreplay"> .webreplay{ border: solid 2px #777; padding: 15px 5px; margin: 0 0 10px 15px; } @media (min-width:360px){ .webreplay{ min-width: 290px; float: right; } } <h2><small>On-demand Webinar</small></h2> MktoForms2.loadForm("//sponsors.aha.org", "710-ZLL-651", 2559); </div> <p>Agility and innovation are key components when it comes to reimagining a culture of excellence in health care. With the pandemic’s recent impact on the health care workforce, combined with the Bureau of Labor Statistics projecting jobs for RNs to increase by 9% between 2020 and 2030, it becomes imperative to take a multi-faceted approach in addressing nurse retention and engagement with a clear focus on quality outcomes and patient safety. </p> <p>A health care organization committed to high reliability has a persistent awareness of patient safety even in challenging and uncertain times. In this session, Memorial Hermann Health System shares how it takes a human-centric approach to address challenges impacting the nursing workforce, from nurse engagement and retention to health care field concerns to ensure patient safety and excellence in quality care. </p> <p><strong>Attendees Will Learn:</strong>  </p> <ul> <li>How a high reliability organization (HRO) promoted and sustained safe patient care, nurse retention, engagement, and excellence in quality standards during unprecedented times. </li> <li>Key components and innovative strategies for addressing current nursing workforce challenges. </li> <li>Agile, multifaceted strategies for reimagining and cultivating a sustainable approach that aligns with a high reliability culture and nursing excellence. </li> </ul> <p><strong>Speakers: </strong><br />  <br /> Felicia Sadler, MJ, BSN, RN, CPHQ, LSSBB <br /> <em>Vice President Quality </em><br /> <strong>Relias </strong><br />  <br /> Bryan Sisk <br /> <em>Senior Vice President & Chief Nursing Executive </em><br /> <strong>Memorial Hermann Health System </strong><br /> Houston, Texas <br />  <br /> Jody Collins, MSN, RN, NPD-BC  <br /> <em>System Director, Clinical Education </em><br /> <strong>Memorial Hermann Health System </strong><br /> Houston, Texas </p> Mon, 11 Jul 2022 10:00:36 -0500 Employee Culture /news/news/2021-12-29-uscis-issues-guidance-expedited-work-permit-renewals-health-care-workers <p>The U.S. Citizenship and Immigration Services Dec. 28 released guidance on how health care workers can receive expedited renewal of their Employment Authorization Document. Health care workers whose permits are expiring in 30 days or less can find out if they qualify for expedited processing using pages 7-9 of this <a href="https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Faha.mmsend.com%2Flink.cfm%3Fr%3DXLHE2sffYhSORYZPaN9fMw~~%26pe%3DduE0yUJs6E0qZKntYm6vxe2MTVJh98lAgo4IHfE71tKHM-aAWiSF6Mv5hQZXr8FNKEM477Tep6W8zdbZ-9avug~~%26t%3DMX8O0mAMFl21AM-ygCQAYw~~&data=04%7C01%7Cmdaigle%40aha.org%7Cb1b278afa90e441a81d408d9cbc3dc20%7Cb9119340beb74e5e84b23cc18f7b36a6%7C0%7C1%7C637764864348341291%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=aZRKEEtzGu7HWifBiAPmnRkC3ClfIE7s0%2BbwJXzgSts%3D&reserved=0">DHS advisory memorandum</a>, and should be prepared to provide evidence of their current employment. Note: Expedited processing only means that USCIS will process the application faster. <br />   <br /> AHA has been on the forefront of this issue on behalf of health care workers, <a href="https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Faha.mmsend.com%2Flink.cfm%3Fr%3DXLHE2sffYhSORYZPaN9fMw~~%26pe%3DaXfrRdFZA4CHJnjlLkG3uk0rsfqsfpfzDGHbjlQzAZK-4atWqjhvCDKbBjLLZKNjbspSVWAlj19n3tld48tMww~~%26t%3DMX8O0mAMFl21AM-ygCQAYw~~&data=04%7C01%7Cmdaigle%40aha.org%7Cb1b278afa90e441a81d408d9cbc3dc20%7Cb9119340beb74e5e84b23cc18f7b36a6%7C0%7C1%7C637764864348351281%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=BzYuD322r88dtbCkZ3Z9PuIQoASAk%2FaQUS03PUmydhg%3D&reserved=0">urging</a> the Biden administration to take action to solve the backlog of immigrant visas for eligible foreign-trained nurses by ensuring efforts are made to prioritize and expedite the visa issuance process for eligible nurses.</p> Wed, 29 Dec 2021 14:52:58 -0600 Employee Culture /news/blog/2019-11-05-compassion-action-how-create-and-sustain-cultures-compassion <p>Compassion is a natural human instinct. When fostered, it empowers each of us to empathize with others, improving our own well-being. In health care, the power of compassion has even greater implications. Patients who experience compassion from their caregivers report more positive health outcomes as well as a feeling of hope. </p> <p>Many are familiar with Schwartz Rounds, a program that puts compassion in action by allowing caregivers at hospitals across the country to come together on a regular basis and discuss the most challenging emotional and social issues they face in caring for patients. The Schwartz Center, a former AHA Award of Honor recipient, hosts a Compassion in Action conference, and AHA sponsored its most recent event, which brought together patient advocates, clinicians, health system leaders and others committed to making compassion a priority in their organizations.  The conference equips attendees with skills and know-how to create and sustain cultures of compassion.</p> <p>With compassion so fundamental to hospital and health system work — not just frontline clinicians but everyone that’s a part of patient care and community health — we wanted to share top takeaways from the conference.</p> <h2>Compassion starts at the top.</h2> <p>CEOs must empower their teams to make compassion part of everyday operations. If we don’t care for each other, we can’t fully care for patients. Leaders must offer permission for candor and actively identify and reduce practices that stifle risk. For example, if questions are routinely not asked — that can be an opportunity to address meeting culture and empower team members to speak up. Key leadership questions to ask: How do we invest in our team? How do we support management practice? Is our work designed to support all team members, or just some?</p> <h2>Compassionate care creates the foundation for quality care.</h2> <p>When organizations begin supporting their team members to live and work compassionately, it results in collaborative achievement of multiple goals, as well as underlying fulfillment. Team members need a sense of belonging, purpose, and the acknowledgement that they can make a difference — this is particularly essential for improving care within vulnerable populations. </p> <h2>As health care goes digital, compassion is even more important.</h2> <p>In the next decade, telehealth and other virtual care modalities will become the norm for basic health care needs. Artificial intelligence and robotic process automation are already starting to complement our work. Leaders must consider how to best instill compassion — humanity — while also refocusing the attention of its workforce on the distinctly human attributes that AI cannot replace. Compassion is both empathy and action. How do we ensure that translates into an individual’s experience with technology? Similarly, patient and family engagement requires listening, respect and shared language. How do we engage in those important actions with technology as our common space?</p> <p>As a field, we are transforming at what seems like an increasingly accelerated pace. Yet, despite all the disruptors and new entrants, the core elements of what drives us and connects us is the impact we can make on an individual’s life through compassion.</p> <p>The Schwartz Center has many resources and we encourage you to visit <a href="https://www.theschwartzcenter.org/">www.theschwartzcenter.org</a> and be a part of the 2020 conference.</p> <p><em>Elisa Arespacochaga is vice president, AHA Physician Alliance, and Andy Shin is Chief Operating Officer, AHA Center for Health Innovation.</em></p> Tue, 05 Nov 2019 11:57:09 -0600 Employee Culture /chairpersons-file/2016-11-07-chair-file-hospitals-community-leaders <p>Hospitals are helping students with disabilities transition from school to the workplace. <strong>Mat-Su Regional Medical Center</strong>, a 74-bed hospital in Palmer, Alaska is one of many U.S. hospitals and organizations providing training to young adults with disabilities through Project SEARCH, a national program that was developed by the Cincinnati Children's Hospital Medical Center. MSRMC provides unpaid internships in 16 areas for participants, based on the individual's experience, strengths and skills. The program, for young adults ages 18 to 27 who experience disabilities, provides intensive mentoring and hands-on job training through an immersion process. Students who have completed the program have a 100% employment placement rate. MSRMC has led its community in hiring more than 30% of the Project SEARCH alumni. The Mat-Su project currently supports six to 12 students per school year.</p> <p>For more information, contact Cathy Babuscio, human resources director, at <a href="mailto:c.babuscio@msrmc.com">c.babuscio@msrmc.com</a>. Mat-Su Regional Medical Center is among the hospitals and health systems featured in the 11th edition of the AHA's “<a href="http://www.ahacommunityconnections.org/content/16caseexamples11.pdf" target="_blank">Community Connections: Ideas and Innovations for Hospital Leaders</a>.”</p> Mon, 07 Nov 2016 00:00:00 -0600 Employee Culture