/ en Sun, 15 Jun 2025 00:57:14 -0500 Thu, 12 Jun 25 14:44:49 -0500 /resources/2016-04-12-verification-graduate-medical-education <p>Over time, hospitals and their medical staff services offices have developed unique forms to verify resident training for credentialing as required for hospital accreditation. To help streamline and standardize the residency verification process and meet hospital credentialing needs, the AHA, in partnership with other national organizations, has developed templates to provide the necessary information to meet credentialing needs while reducing the need for program directors to complete multiple requests for information.</p> Tue, 12 Apr 2016 00:00:00 -0500 Workforce /role-hospitals-jefferson-health-program-aims-fast-track-philly-high-school-students-demand-entry-level-health-care-jobs <div class="container"><div class="row"><div class="col-md-9"><div class="row"><div class="col-md-7"><img src="/sites/default/files/2025-06/ths-jefferson-teen-workforce-700x532.jpg" data-entity-uuid data-entity-type="file" alt="Jefferson Health program aims to fast-track Philly high school students into in-demand, entry-level health care jobs. Female health worker instructs young female trainee on using IV bags" width="700" height="532" class="align-left"></div><p>After graduating from high school last June, Antoinette Smith-Bethea began working as a patient care technician at Jefferson Einstein Philadelphia Hospital, where she learned to check vitals, draw blood, and perform EKGs. Her ready-for-market skills were earned courtesy of the Jefferson Workforce Development Program, a collaboration between Jefferson Health, the School District of Philadelphia, and Esperanza College that aims to address the high turnover in entry-level health care positions by providing students with 1,000 hours of classroom instruction and hands-on training at Jefferson Einstein Philadelphia Hospital.</p><p>The program also includes a specialized skill boot camp to help students interested in health care careers with résumé building, job applications, and understanding Jefferson's orientation and onboarding practices. Smith-Bethea is one of 18 students who completed the program. She is scheduled to earn an associate’s degree in health sciences in May and then plans to apply for a position as an ultrasound technician.</p><p>Health care is one of the fastest-growing industries in the U.S., driven by rising life expectancy and advances in medical technology. By next year, the industry expects a nationwide shortage of 3.2 million health care workers, including medical assistants, patient care technicians, and surgery technicians. The Jefferson Workforce Development Program serves as an on-ramp into health care, helping students secure good-paying jobs and fill workforce needs.</p><p><a class="btn btn-primary" href="https://whyy.org/articles/entry-level-health-care-jobs-philadelphia-high-schools-jefferson/">LEARN MORE</a></p><p> </p></div></div><div class="col-md-3"><div><h4>Resources on the Role of Hospitals</h4><ul><li><a href="/workforce-home">Workforce</a></li><li><a href="/roleofhospitals">All Case Studies</a></li></ul></div></div></div></div> Thu, 12 Jun 2025 14:44:49 -0500 Workforce /care-delivery-transformation/operational/workforce <div class="cdt-banner-wrap"><div class="oper-banner-wrap"><div class="clinical-banner-wrap"><div class="oper-banner-wrap-content"><h1 class="text-align-center">Workforce</h1><h2 class="text-align-center">Care Delivery Transformation Framework<br><span>Operational Infrastructure</span></h2></div></div></div></div> Wed, 11 Jun 2025 06:46:17 -0500 Workforce /care-delivery-transformation/clinical/team-based-care <div class="cdt-banner-wrap"><div class="clinical-banner-wrap"><div class="clinical-banner-wrap-content"><h1 class="text-align-center">Team-based Care</h1><h2 class="text-align-center">Care Delivery Transformation Framework<br><span>Clinical Settings</span></h2></div></div></div> Wed, 11 Jun 2025 06:30:38 -0500 Workforce /role-hospitals-baystate-health-programs-help-develop-high-performing-workforce <div class="container"><div class="row"><div class="col-md-9"><div class="row"><div class="col-md-5"><img src="/sites/default/files/2025-06/ths-baystate-workforce-programs-700x532.jpg" data-entity-uuid data-entity-type="file" alt="Baystate Health. A physician and a group of young trainees stand around a mannequin in a hospital bed" width="700" height="532" class="align-left"></div><p>To encourage community members and local students to train and study for health care careers and to offer educational opportunities and advancement for current employees, Baystate Health in Springfield, Mass., leads several workforce development programs:</p><div><ul><li>Observerships, or job shadowing opportunities, help individuals 18 years or older to learn about health career options and the occupational skills needed. Designed for career exploration, not hands-on training, observerships are supervised by Baystate employees and are uncompensated.</li><li>Externships and internships provide training for undergraduate, graduate and doctoral students enrolled in an accredited program at a school, college or university that has an affiliation agreement with Baystate Health. Each year, more than 600 allied health students participate in these externships and internships with the health system.</li><li>Clinical rotations offer education and training to advanced practitioner students, including current Baystate Health employees, who are enrolled in nurse practitioner, graduate nursing or physician assistant degree programs. Advanced practitioner student placements at the health system are in high demand, and its AP fellowship program in primary care was the first in Massachusetts to receive <a href="https://blog.choosebaystatehealth.org/baystate-healths-advanced-practitioner-fellowship-program-in-primary-care-receives-accreditation-with-distinction">accreditation with distinction</a>.</li></ul></div><p>With these programs, Baystate Health aims to develop a high-performing workforce and train the next generation of providers in delivering team-based, person-centered care.</p><p><a class="btn btn-primary" href="https://www.baystatehealth.org/healthcare-education/clinicals-internships">LEARN MORE</a></p><p> </p></div></div><div class="col-md-3"><div><h4>Resources on the Role of Hospitals</h4><ul><li><a href="/workforce-home">Workforce</a></li><li><a href="/roleofhospitals">All Case Studies</a></li></ul></div></div></div></div> Tue, 10 Jun 2025 13:21:34 -0500 Workforce /news/blog/2025-06-09-current-employee-experience-trends-health-care <p>Recent data from Press Ganey, reflecting input from over 1.4 million health care employees, reveals that after an initial post-pandemic rebound, employee engagement declined slightly in 2024 — a decrease of 0.02 on a 5-point scale. This downward trend cut across nearly all roles. Most notably, the steepest declines were observed among physicians and advanced practice providers, with scores falling by 0.06 and 0.08, respectively.</p><p>So, what’s driving this downturn after last year’s positive momentum?</p><p>To explore this question, the ���������� Association (AHA) and Press Ganey partnered with leaders from seven diverse health care systems — including chief human resource officers, chief nursing officers and chief medical officers — to gain insight into their employee and physician experience strategies. Our aim was to better understand the challenges they are facing today and <a href="/news/blog/2025-04-29-7-tactics-successfully-driving-health-care-team-engagement">the tactics they’re using to overcome them</a>.</p><p><strong>Challenges to driving employee and physician experience</strong></p><p>From a series of group discussions and workshops with the group of executives, four key challenges emerged in advancing employee and physician experience.</p><ol><li><strong>Competing priorities. </strong>Health care organizations face the constant challenge of balancing multiple critical domains of performance — patient experience, employee experience, physician experience, safety and quality. Each of these areas is vital and deserves careful attention and planning. Yet, addressing them in isolation can dilute impact. The most <a href="/workforce-strategies">successful organizations</a> integrate these priorities into a unified, strategic approach.</li><li><strong>Prioritizing and managing change. </strong>Health care is steeped in deep-rooted traditions. But a mindset of "we've always done it this way" creates barriers to progress. Resistance to adopting new processes, technologies or strategies is common but will prevent an organization from keeping up with key advancements. Overcoming this inertia requires strong leadership, clear communication and a sound case for how change benefits both employees and patients.</li><li><strong>Psychological safety. </strong>Creating an environment where team members feel safe to share feedback is essential. <a href="https://info.pressganey.com/press-ganey-blog-healthcare-experience-insights/6-questions-to-ask-about-your-team-s-psychological-safety">Psychological safety</a> must be integrated into organizational values and reinforced at every opportunity; respect should be akin to hand hygiene. When individuals believe their voices are heard and that their input leads to meaningful change, trust deepens, engagement rises and innovation thrives.</li><li>Making the case for employee and physician experience. Perhaps the most persistent challenge is securing full senior management buy-in for making the investment in workforce experience. Building the case for investment in the current resource-constrained environment starts with data showing how employee and physician experience is directly linked to patient and financial outcomes. It also calls for compelling and relatable real-world examples. Seeing how other organizations reap benefits from investing in the caregiver experience demonstrates what’s possible and creates a compelling call to action.</li></ol><p><em>Chris DeRienzo, M.D., is the AHA’s senior vice president and chief physician executive, and president of AHA’s Health Research and Educational Trust. Nell Buhlman is chief administrative officer and head of strategy at Press Ganey.</em></p><p><em>Upcoming Event: The AHA and Press Ganey at the 2025 AHA Leadership Summit in Nashville, Tenn., will host a pre-summit workshop, </em><a href="https://web.cvent.com/event/05ffbe14-fab7-4ddf-89d9-93f63942d9ca/websitePage:44c2cfcd-a0ea-4f01-bbe4-16d10551d7bb?session=3b0e30b4-8c73-4f5e-bca4-9a7b28edc574&shareLink=true"><em>The Path to Sustained Excellence in Engagement</em></a>,<em> on Sunday, July 20, from 8:30 a.m. to 12:30 p.m. This interactive workshop will explore how employee engagement drives safety, quality and the patient experience — and how aligning these efforts leads to meaningful, sustained improvement. Learn how top-performing organizations gather feedback, integrate data and take targeted action. Attendees will also have the opportunity to share challenges, successes and strategies for advancing performance. </em><a href="https://web.cvent.com/event/05ffbe14-fab7-4ddf-89d9-93f63942d9ca/regPage:3f8b931f-b9d6-4518-a292-bb4f25e2fba6"><em>Registration is open</em></a><em>.</em></p> Mon, 09 Jun 2025 10:27:24 -0500 Workforce /advancing-health-podcast/2025-06-06-ssm-healths-united-front-against-workplace-violence <p>June 6 is the ninth annual Hospitals Against Violence (#HAVhope) Friday, a national day of awareness to highlight how America’s hospitals and health systems combat violence in their workplaces and communities. In this conversation, SSM Heath's Amy Wilson, DNP, R.N., chief nurse executive, and Todd Miller, vice president of security, discuss how collaboration between clinical and security teams for workplace violence simulations and de-escalation scenarios is reshaping the culture of safety across their system.</p><hr><div></div><p> </p><div class="raw-html-embed"> <details class="transcript"> <summary> <h2 title="Click here to open/close the transcript."> <span>View Transcript</span><br> </h2> </summary> <p> 00:00:01:02 - 00:00:16:21<br> Tom Haederle<br> Welcome to Advancing Health. Coming up in today's podcast, we hear how SSM health is taking a whole team approach to combat workplace violence. And it's working. </p> <p> 00:00:16:24 - 00:00:39:29<br> Jordan Steiger<br> Hi everyone. My name is Jordan Steiger. I am a senior program manager on the Clinical Affairs and Workforce team at the ���������� Association. I'm joined today by Todd Miller, who is the vice president of security, and Amy Wilson, who is a chief nurse executive at SSM Health, to talk about how they're making their hospitals safer for everyone, including patients, their families and the health care workforce. </p> <p> 00:00:40:01 - 00:00:50:21<br> Jordan Steiger<br> So to get us started, I'd love for all of our listeners to learn a little bit more about SSM health and also about the roles that you're playing within your organization. So, Amy why don't we start with you? </p> <p> 00:00:50:23 - 00:01:19:13<br> Amy Wilson, R.N.<br> So thank you, Jordan, and thank you for having us here today to talk about this really important topic. SSM Health is a fully integrated health care network, located in the Midwest. We’re across four states. We have 23 acute care facilities, a post acute network, and approximately 500 ambulatory care site settings across those states. My role at SSM Health as chief nurse executive, and also I'm responsible for our clinical workforce. </p> <p> 00:01:19:15 - 00:01:34:26<br> Todd Miller<br> And hi Jordan, I’ll introduce myself. Todd Miller, VP of security with SSM obviously. My role is really just overseeing the physical security program, security technology, as well as just all the programmatic elements that make up our department systemwide. </p> <p> 00:01:34:28 - 00:02:01:06<br> Jordan Steiger<br> That's great. So two really important perspectives here. I mean, somebody overseeing the clinical workforce and especially that nursing perspective, and then also the security perspective. And one thing as I was learning a little bit more about the work that you all do at a system health that I was just so impressed by is the way that you bring every single person in your workforce together to tackle the issue of workplace violence, because I think we all know on this call that it can't be just one person or one group. </p> <p> 00:02:01:08 - 00:02:07:11<br> Jordan Steiger<br> It can't just be security or nursing or administrators working on this. It has to be everyone together. </p> <p> 00:02:07:14 - 00:02:30:29<br> Amy Wilson, R.N.<br> Absolutely Jordan and I would tell you, I think that is the magic at SSM Health is the fact that we have taken a fully integrated approach to thinking about safety, security and workplace violence prevention. In many organizations and in organizations I've been in, in the past, this has really been the role of security or the role of facilities, and we don't actually have that perspective at SSM Health. </p> <p> 00:02:30:29 - 00:03:00:24<br> Amy Wilson, R.N.<br> And I think that is the reason, the number one reason actually, for why you're seeing some of our successful results is because we really think about the whole team, what the role is of that team and how they interact together. And one of the things that I'm most proud of, especially as as we think about the clinical work team, is that our clinical work team believes that our security team is an integral part of that team and helps us take great care of our patients and our families and our communities every single day. </p> <p> 00:03:00:27 - 00:03:22:17<br> Todd Miller<br> I want to add on to that, Amy. When Amy joined the organization, within two weeks or so, I said, Amy, I would love some time to sit down and go over the security program. You remember we met and it was it was awesome to see an executive at her level engaged. And what is security doing? How are you supporting our clinical staff? </p> <p> 00:03:22:19 - 00:03:54:27<br> Todd Miller<br> And probably the most important sentence that really rung with me was how can I support you and your team? And again, it was it was just that comforting feeling that there was understanding about what we do there. There's understanding we are part of the patient care team to some degree. And then again, that high level of support from the top down in the programs, what we're doing, in that ultimate goal of lowering workplace violence. Right from the start, it was a good, strong relationship, reinforced at the highest level, which we appreciated. </p> <p> 00:03:54:29 - 00:04:16:12<br> Jordan Steiger<br> That's great. That leadership by in piece is so, so important, as I think all of us know. Let's take a step back even because I'm hearing that there's this commitment across the organization to lowering the incidence of workplace violence. And I don't think we need to explain to anybody on this podcast that health care workers are far more likely at this point to experience violence than the everyman. </p> <p> 00:04:16:12 - 00:04:30:27<br> Jordan Steiger<br> right. And that trend seems to be increasing. That's not what we want to be seeing. So what were you seeing within your organization at SSM Health that led you to start developing some of these programs and, you know, getting that leadership buy in for it? </p> <p> 00:04:30:29 - 00:04:49:24<br> Todd Miller<br> When I first joined SSM which is actually ten years ago, I remember when there was a workplace violence incident, let's just say a nurse got assaulted. It was a big deal. It still is a big deal., but it would I would say it was more of a rare occurrence, that got of a lot of focus. And even within my first year, I was starting to notice that. </p> <p> 00:04:49:24 - 00:05:17:27<br> Todd Miller<br> So again, around 2015, you started to notice more incidents, higher volume, and the sentiment just from the nursing staff was something was changing. Whether it was at huddles or just informal conversations. Something was changing. And then you started to hear about it nationally. And the trend kept growing and growing. And then my peers in health care security industry, there was that conversation happening in forums through our trade organizations where something was changing. </p> <p> 00:05:18:00 - 00:05:37:17<br> Todd Miller<br> It was about, I would say, 2017, 2018 when really the focus started to grow and grow and grow, to say we have to be more proactive and not as reactive. So what are we doing to get ahead of that curve of just the the assault in general? How are we looking at our data? How are we working with our nursing staff? </p> <p> 00:05:37:19 - 00:05:57:16<br> Todd Miller<br> That was really for me. The start of it was around then, and I can probably speak for a lot of my health care security peers. That's about the point where the curve started going up almost exponentially, where we knew there was an epidemic across the US and then globally as well as far as health care workers. </p> <p> 00:05:57:18 - 00:06:23:09<br> Amy Wilson, R.N.<br> Yeah, and I would add to that, Jordan, I wasn't here during that time, but I would say that my frame of reference around the time frame is, is similar. About that same time, I was in a different organization, rounding in the ED one day and one of my most strong charge nurses was visibly upset about something. I was surprised to see this, pulled him off to the side, said, hey, tell me about what's going on. </p> <p> 00:06:23:09 - 00:06:55:27<br> Amy Wilson, R.N.<br> Seems like it might be a rough day. And it wasn't one thing that had happened that day. It was really the weight of the world on his shoulders with him saying, Amy, something's different than it used to be. We used to have all of our patients and families come into our emergency rooms, and no matter who they were or what they might have been involved in outside the walls of the hospital, once they walked over that threshold, there was this respect for the fact that the doctors and the nurses are caring for them in a very important time, in a very vulnerable time. </p> <p> 00:06:55:27 - 00:07:17:21<br> Amy Wilson, R.N.<br> And there was just total respect. And he said, we're seeing that change and we're seeing people come in and demand things or verbally escalate or be disrespectful. And it's it's really hard to see. And then I think if you fast forward to what we all experienced in the pandemic, we start to see this happening across the society. </p> <p> 00:07:17:23 - 00:07:51:12<br> Amy Wilson, R.N.<br> And unfortunately for us in health care, what's happening outside the walls of all of our facilities and our ambulatory care settings, as well as our hospitals and acute care settings, is being brought across the threshold now into that. And so all of the turmoil that we feel as a society, all of the kind of polarization that we feel, the lack of empathy and understanding other people's perspectives and just a little bit of respect for each other and humanity now gets brought into the facilities, into our hospitals, our health care settings. </p> <p> 00:07:51:14 - 00:08:15:14<br> Amy Wilson, R.N.<br> And now we are dealing with all of that burden at a very vulnerable time in people's lives, because in health care, we're dealing with everything from birth to death and everything in between. It's one of the most stressful times people ever have in their life. And so you couple that with what's been happening in our society, and we just see this escalating violence on the inside of our walls too. </p> <p> 00:08:15:17 - 00:08:24:02<br> Amy Wilson, R.N.<br> And so as leaders, we would be amiss if we did not address that differently than we thought about this a few years ago. </p> <p> 00:08:24:04 - 00:08:43:21<br> Todd Miller<br> I'll tack on that Amy. A common thread that we've noticed in our health care security teams is the external risk has now been brought internal. And that's the change. It used to be a sacred space and we're losing that. Churches, schools, hospitals. There's a change. And unfortunately we've had to adapt to that. </p> <p> 00:08:43:23 - 00:09:13:19<br> Jordan Steiger<br> It does seem like those places that seemed untouchable. Now we are seeing more violence, and it's not a trend that we certainly want to see. We know that, it's affecting, you know, the well-being of our our health care workforce, our patients, our families. This is something that's not beneficial to anybody right? So I'm hearing from both of you as you're starting to talk about what you're doing at SSM Health, that there isn't just one solution or set of activities that you can just implement and everything's going to be fine. </p> <p> 00:09:13:22 - 00:09:33:04<br> Jordan Steiger<br> It seems like you are using a lot of, just layered approaches, lots of different things. You know, it's not just physical security. It's not just de-escalation training. It's thinking about this problem holistically. So could you tell us a little bit about some of the activities you have that are helping your team members and your patients and families stay safe? </p> <p> 00:09:33:07 - 00:09:58:28<br> Amy Wilson, R.N.<br> One of the most important things we're doing around thinking about the entire team and thinking about security as part of a team member is team training, so those teams are trained together. They practice together. They're in simulation together, and they are simulating real live events so that when something happens, not if something happens, but when it happens that they know how to respond together as a team. </p> <p> 00:09:59:01 - 00:10:34:04<br> Amy Wilson, R.N.<br> And we've invested a lot of time and resources into finding the right tools to train with, the right settings to train with and providing the time and the space for training. And I think that has been instrumental in part of our success. We have a really wonderful partner right now and our de-escalation training, and we are seeing results that I've never seen before with our care teams and our security teams telling us that they feel 93% more capable of dealing with the violent situation than they have ever felt before. </p> <p> 00:10:34:04 - 00:11:06:21<br> Amy Wilson, R.N.<br> And I think those results are astronomical. And we're doing that by not just thinking about de-escalation training, which has been kind of the historical view of the world in the health care setting. It's what happens when de-escalation doesn't work. How do you stay safe? What do you do? What happens if this escalates to physical violence and is actually talking about protecting themselves and their team members and keeping themselves safe, and also integrating into that, this concept of trauma informed care. </p> <p> 00:11:06:24 - 00:11:29:25<br> Amy Wilson, R.N.<br> So the trauma that the person who is escalating might be experiencing and and if you're thinking about that, what could be happening and also your own trauma in the situation and thinking about what how that is impacting your reaction to the situation. And so that as well as a concept called heart math, is also an integral part and is really about self-regulation, </p> <p> 00:11:29:25 - 00:11:56:16<br> Amy Wilson, R.N.<br> in order to be able to hopefully de-escalate. But then also acknowledging that every situation will not be de-escalated and could turn into a violent situation. And what do you actually do if it if it does become violent? And I think for a long time we've been afraid as clinicians to have that conversation. You know, we always thought that we had a magic wand and we were going to de-escalate everything and everyone and everybody was going to be okay. </p> <p> 00:11:56:19 - 00:12:14:15<br> Amy Wilson, R.N.<br> And we now know that that may not happen. And in some circumstances it will not happen. And so we train for when that happens. What do you do as well. And what we're hearing from our team members is that makes them feel safer and well equipped. When the situation happens. </p> <p> 00:12:14:17 - 00:12:38:03<br> Todd Miller<br> If we back up even before we chose that, that the partner we have for our de-escalation program, really evaluating what was of value in the de-escalation programs and for us, even how it's delivered to me, was one of the more important aspects of that vetting process for all these de-escalation programs. They all have value and their you know, apples to gala apples, they're similar enough </p> <p> 00:12:38:03 - 00:12:58:09<br> Todd Miller<br> right. And I think when we were looking at that and saying, well, our old program that we were using really focused more on the intensity model, the idea that on January 1st you have an eight hour training, congratulations, you know, how to de-escalate somebody. Great. And then the incident happens on December 31st. Are you going to remember those physical intervention skills? </p> <p> 00:12:58:09 - 00:13:21:21<br> Todd Miller<br> Are you going to remember all those are of de-escalation skills. Maybe that's not realistic. And saying, okay, so what are we going to do to change? And moving more towards that consistency model of more training, smaller increments, more touch bases throughout the year. And even just that change to me is showing value because people are remembering it, instead of having to sit there and go, what did I do? </p> <p> 00:13:21:24 - 00:13:41:26<br> Todd Miller<br> And we all know in a time of panic and a time of crisis, actually dealing with somebody in crisis, you're kind of reverting back to fight, flight or freeze. And sometimes the think, the critical thinking, especially when dealing with our patients. So that to me was a big advantage in how we were moving forward with the program we have now. </p> <p> 00:13:41:29 - 00:13:45:12<br> Todd Miller<br> And really how we're delivering that education to be retained. </p> <p> 00:13:45:15 - 00:14:09:27<br> Jordan Steiger<br> So many things that you both just said resonate. I think this move of the month or, you know, remember this verbal de-escalation tactic. You know, having that repetitive kind of education I think is so important. You know, I'm a social worker by background. I've worked in the hospital, and I can say that that would have been very helpful to know and, you know, to train with the interdisciplinary team, because that's how you're responding to incidents when they happen. </p> <p> 00:14:09:27 - 00:14:21:24<br> Jordan Steiger<br> It's not just the nurses that are responding or just the social workers. It's everybody coming together and you have to know how to work together. So I think these are practices that I think a lot of different organizations could try to implement. </p> <p> 00:14:21:27 - 00:14:41:15<br> Amy Wilson, R.N.<br> And Jordan, you referenced earlier, kind of our multi-pronged approach. But then if you even start to peel back the layers of the onion more, you start to see in our system many other things that we're doing. And I think Todd's approach to physical security of our buildings and what that looks like has been instrumental. </p> <p> 00:14:41:17 - 00:15:05:20<br> Todd Miller<br> Yeah. New start. And you look at just historically and base like foundational level, no pun intended, but the construction of our buildings and how they were built, our hospitals are built for convenience, not security. We want to make sure the non ambulatory patients park close, walk directly in. So if you look and this isn't just a SSM issue, this is across the United States even globally. </p> <p> 00:15:05:22 - 00:15:30:13<br> Todd Miller<br> That's how we were building and designing our hospitals which made sense at the time. We're all now dealing with what we call sins of the architectural past and saying, well, now we have these open environments, these open campuses, numerous ingress points. How do we site harden these now while still making it convenient. You know, what are we doing to relook at how we're designing and reevaluating, how we are having people come into our buildings? </p> <p> 00:15:30:16 - 00:15:52:18<br> Todd Miller<br> And that has been one of the hardest challenges, just from a physical security perspective. If you think about even how a bank is designed and you walk into any bank across the United States, there's certain standards you see immediately. The desk height, the glass, how they talk to you. The way the doors and entrances are designed. Those standards have been in place for decades and decades, if not a century or more. </p> <p> 00:15:52:20 - 00:16:13:04<br> Todd Miller<br> Now hospitals are having to think the same way and saying, how are we designing our buildings? Or if we do a renovation, how are we incorporating what kind of a nerdy security term, crime prevention through environmental design? How are we designing our facilities to reduce crime, without even doing anything, other than just how it's built, and how that can lower the risk for violence? </p> <p> 00:16:13:04 - 00:16:36:01<br> Todd Miller<br> Because it does. Now we're looking at we're going to redesign it. And when that person enters, and what is the process now that we're going to employ to keep our staff safe. And we know through our trade organization, International Association of Security and Safety, they’re guidelines and standards. So when they say, those are management, weapons detection is now a standard to hold ourselves to, </p> <p> 00:16:36:03 - 00:17:05:11<br> Todd Miller<br> that's a big change from where it was ten years ago, 15 years ago. And so we're now we're having to rethink about how our patients and visitors are coming in, even our staff, how are they entering the building and what are those security controls, that can make our staff safer. I will say, when we started doing these renovations and redesigning some of our entrances, especially in the high risk departments and with our emergency departments especially. It’s staggering what we've turned up. </p> <p> 00:17:05:13 - 00:17:27:13<br> Todd Miller<br> And let's just be honest about it. Anybody that employs weapons detection, there's kind of a shock that happens when you say, oh my, look at all the things that we're preventing coming in, and it doesn't have to go straight to firearms or knives. It can be a screwdriver, it can be a can of mace, you name it, anything that can be used as a weapon against our staff. </p> <p> 00:17:27:16 - 00:17:34:08<br> Todd Miller<br> So some of those successes have been game changing for us as an organization. And again, in all transparency, we're not done. </p> <p> 00:17:34:10 - 00:17:53:00<br> Jordan Steiger<br> Absolutely. And, Todd, I won't be, totally surprised if you get some outreach after this podcast because you both just shared some incredible advice and insight. Thank you both so much for being here with us today. We really appreciate you sharing the work that you're doing, and we look forward to hearing about more of your success. </p> <p> 00:17:53:02 - 00:18:01:14<br> Tom Haederle<br> Thanks for listening to Advancing Health. Please subscribe and rate us five stars on Apple Podcasts, Spotify, or wherever you get your podcasts. </p> </details> </div><p> </p> Fri, 06 Jun 2025 07:00:00 -0500 Workforce /education-events/2025-aha-leadership-summit <p class="field_lead">The <a href="https://leadershipsummit.aha.org/" target="_blank" title="2025 AHA Leadership Summit"><strong>2025 AHA Leadership Summit</strong></a> senior health care executives, clinicians and experts in the field presenting innovative approaches for delivering better care and greater value, ensuring financial stability, addressing workforce challenges and improving the health care consumer experience through operational excellence, creative partnerships and redefined delivery models.</p><p>Join a diverse community of strategic and visionary leaders who represent excellence in the field as they boldly transform their organizations.</p><p>Our attendees include <strong>CEOs, COOs, CFOs, CMOs, CNOs, CIOs and other C-suite leaders</strong>, as well as <strong>VPs, Physician Leaders, Advanced Practice Professionals, Directors and Managers</strong> overseeing patient care, strategy, innovation, digital transformation, finance, workforce and policy.</p><p>Additionally, the Summit welcomes <strong>emerging and next-generation health care leaders</strong> who are shaping the future of patient-centered care and health system transformation.</p><hr><h2>Leading Hospitals | Leading Health Care</h2><p><strong>Leading Hospitals</strong></p><p>Learn with colleagues in a variety of educational opportunities that facilitate the sharing of insights and leading practices.<br>You’ll hear from innovators investing in the promising ideas, technologies and scientific discoveries that are changing the consumer experience and reimagining care delivery</p><p><strong>Leading Health Care</strong></p><p>Discover inspiration and practical strategies to sustain transformation within your organization, system and community as we prepare for the future.<br>Dive into real-world applications and connect with leaders who share your commitment to driving transformative change in health care.</p><p><a class="btn btn-wide btn-primary" href="https://leadershipsummit.aha.org/" target="_blank" title="2025 AHA Leadership Summit" data-view-context="top-level-view"><strong>LEARN MORE >></strong></a></p><h2>AHA Members – Interested in receiving complimentary registration?<br>Consider our Hosted Buyer Forum to connect with high-quality solutions providers.</h2><p><a href="/hosted-buyer" target="_blank"><strong>Hosted Buyer Forum</strong></a> - Sunday, July 22 | 9:00 AM-12:00 PM and 2:30 PM-5:30 PM<br>The Hosted Buyer Forum offers a private showcase for hospital and health system leaders interested in connecting with solution providers addressing key hospital issues. After the Forum is complete, participants are encouraged to join the Welcome Reception for additional networking.</p><p><a class="btn btn-wide btn-primary" href="https://leadershipsummit.aha.org/hosted-buyer" target="_blank" title="2025 AHA Leadership Summit Sponsorship" data-view-context="top-level-view"><strong>LEARN MORE >></strong></a></p><hr>Call for Speakers</h2> <p>We’re calling on leaders shaping the future of health care to apply to share their real-world strategies and proven solutions with peers across the field. Whether you're tackling workforce challenges, transforming care delivery or driving operational excellence, we want to hear from you. </p> <p>Proposals must be non-commercial in nature. The Call for Speakers deadline is <strong>Monday, November 25</strong>.</p> <a class="btn btn-wide btn-primary" data-view-context="top-level-view" href="https://leadershipsummit.aha.org/program/speaking-opportunities-ls" target="_blank"><strong>LEARN MORE >></strong></a> <a class="btn btn-wide btn-primary" data-view-context="top-level-view" href="https://app.smartsheet.com/b/form/385d7c8476204286b3b500744d75dfe6" target="_blank" title="AHA Leadership Summit Call for Proposals - Apply Today!"><strong>APPLY TODAY >></strong></a> <br /> </p> <div class="RuralButton"><a class="btn btn-primary btn-primary-avc1" href="https://www.cvent.com/c/abstracts/c8eaf006-bb32-489c-8d5e-515f82937464" target="_blank"><strong>APPLY TODAY >></strong> </a></div> --><h2>Sponsorship Opportunities</h2><p>A variety of sponsorship opportunities offer both broad exposure and targeted connections with senior health care executives. Support the entire event, design and deliver a session that features your own executive leadership or gain visibility through numerous other opportunities.</p><p>Participation by the business community in the Leadership Summit is reserved for Summit sponsors and AHA Associates.</p><p>Learn how your organization can align with hospital and health system leaders as they meet to reimagine the future.</p><p><a class="btn btn-wide btn-primary" href="https://leadershipsummit.aha.org/sponsor-exhibit/sponsorship-ls" target="_blank" title="2025 AHA Leadership Summit Sponsorship" data-view-context="top-level-view"><strong>LEARN MORE >></strong></a></p> Tue, 03 Jun 2025 14:15:30 -0500 Workforce /news/headline/2025-06-02-aha-others-urge-legislators-provide-support-childrens-hospitals-gme-program <p>The AHA and other national health care groups sent a <a href="https://sponsors.aha.org/rs/710-ZLL-651/images/CHGME%20FY26%20Appropriations%20Support%20Letter%20Allied%20Orgs%20-%20Final.pdf?version=0" target="_blank">letter</a> to members of the House and Senate appropriations committees, urging them to provide $778 million in funding for fiscal year 2026 to support the Children’s Hospitals Graduate Medical Education program. The program has allowed children’s hospitals to dramatically increase pediatric physician training and the number of pediatricians and pediatric specialists. Thousands of general pediatricians and pediatric specialists are trained each year with CHGME funding, including child and adolescent psychiatrists, surgeons, cardiologists, dentists, podiatrists and others.</p> Mon, 02 Jun 2025 15:50:26 -0500 Workforce /role-hospitals-nurse-donates-piece-her-liver-patient-childrens-hospital-colorado <div class="container"><div class="row"><div class="col-md-9"><div class="row"><div class="col-md-7"><img src="/sites/default/files/2025-05/ths-colorado-nurse-liver-donor-700x532.jpg" data-entity-uuid data-entity-type="file" alt="Children's Hospital Colorado nurse Kayla McCarthy" width="700" height="532" class="align-left"></div><p>As a nurse at Children's Hospital Colorado, Kayla McCarthy works tirelessly to support children awaiting or recovering from organ transplants. Inspired by the resilience and strength of her young patients, McCarthy decided to become a living organ donor through UCHealth's program. In May 2024, she was approved for donation to a female toddler in the same hospital where she works, contributing a piece of her liver to the little girl and making a profound difference in the child's life.</p><p>McCarthy’s surgery was done robotically, which allowed for a quicker recovery. She was back to work at two and a half weeks. She has exchanged a letter with the recipient child’s mother and is open to developing a relationship with that family if they are interested. And if not, she’s ok with that too. The goal was to save a life and she did.</p><p>Now McCarthy hopes her story inspires other people to consider living organ donation, too. “I'm really thankful to have the opportunity to do that and to contribute in that way,” she said. “Any time that anybody can make an action that just reflects what they care about it, it doesn't compare. It feels really good.”</p><p><a class="btn btn-primary" href="https://www.9news.com/article/news/local/colorado-news/nurse-donates-liver-to-patient-childrens-hospital-colorado/73-2549bc86-61a8-4ca4-ba3b-aea5f60579d3">LEARN MORE</a></p><p> </p></div></div><div class="col-md-3"><div><h4>Resources on the Role of Hospitals</h4><ul><li><a href="/workforce-home">Workforce</a></li><li><a href="/roleofhospitals">All Case Studies</a></li></ul></div></div></div></div> Fri, 30 May 2025 13:19:27 -0500 Workforce